Management/Ownership has apparently changed in the last year and not in a good way. Customer…read moreService is clearly no longer a priority and Community Support is below that.

Patty and Johnny were great in getting me a last minute moving truck. The price and the customer…read moreservice were great!

I looked around the area and found that the prices here were comparable to other indoor storage…read morefacilities that were not nearly as convenient to the Heights. But the facility was much newer and nicer. The staff was very helpful when I called to ask initial questions and when I went to the location in person. Overall I had a great experience and decided to rent from them.

I had my things in storage here for two separate time periods & while the storage units themselves…read moreare fine the staff are terrible. They gave me incorrect information initially upon move in. My rate was supposed to be discounted, but I was told it wasn't and had to get it straightened out with someone higher up. The woman at the front desk is nasty nasty and one of the rudest people I have ever encountered. We asked to use the bathroom after driving 4 hours in and she acted as if we were a nuisance. I have interacted with her now 8 times at least over a 3 year period. She is vile. I was also not aware of the 10 day notice for move out and that I would be charged for a whole month moving out on the 3rd day of the month otherwise I would have moved out on the first. I wouldn't use them again. I prefer kind people who provide a clear understanding of the information needed without the attitude. I feel ripped off. Take your business elsewhere.

We rented storage with a small space for an office. The units are extremely affordable and well…read moremanaged. LoneStar has an "on site" manager - always available. The grounds are kept clean, the restrooms are immaculate. All that's missing is a vending machine for a soft drink! The office units are usually sold out .... so you have to get on a wait list. I'm sure standard storage units are more readily available.

Great price and great space rental for our limousine. Very clean and well kept. Very happy with…read moreall the services they offer and the staff was a pleasure and very informative.

It was my first time using a storage facility, I couldn't have gotten any luckier! Susan and Doug…read more(if I remember correctly) were very pleasant and helpful, the facility itself was clean too (we used the climate control storage units) Personally I was going thru a hard time and it was such a relief that finding/using a storage facility became the least of my worries while using this location.

I love this storage. My husband and I needed a unit to store our things that we no longer could fit…read morein our current home. Donald was so kind to us checking on us before we ever signed on the dotted line. Susie and Donald are like family now. There is no other storage unit in Houston we will use and if you want people who truly care like these two do. I highly suggest them as well.

We rented a storage here for 11 months. We had no issues and no complaints. We received great…read moreservice each and every time we had to come in contact with someone. They are very affordable and I would recommend and use again. We had a 10X10 and were able to fit a Tree Frog play set and lots more house hold items inside. The lady who works there is super friendly. Side note- Cypress didn't have any heavy rains, while our item were in storage.

I have stored at this facility for a number of years. I store my RV there in a outside parking…read morespot. The facility has great owners and is a safe place. At one point I had my RV a 24' car trailer and a Truck camper stored there. Never had any issue. We are now planning to rent an interior unit for my fathers items. Cant beat this place for price and convenience.

24 hour access codes don't work consistently and you end up stuck inside the facility. The security…read moreguard is also not always present and there is no after hours contact info anywhere. You pay extra for 24 hour access that is not really a thing.

One of the best storage rental businesses in Houston. Awesome customer service and a delight to…read morework with.

I've been a customer for about a year and could not be happier with my experience! The staff is…read moreextremely friendly and helpful, and keep the facilities very clean.

I was in need for a vehicle transport and was referred to Pam. The most excellent service. Would…read moredefinitely recommend to everyone. Honest and trustworthy people. Thank you all

had some damaged in my home and needed an air condition storage space…read more While the repairs were done I had to remove everything out of my home. But Not knowing the time needed for repairs I needed an accessible and safe space. Especially because repair supplies were non existent in the Houston area. I went to see Pam &Tom Knight at the Stuebner airline Self Storage area. Everyone was professional clearly understood and helpful. I can recommend this storage area (14929 Stebner Airline) and the staff as an excellent source. Great selection space and packing materials & understanding. Short or longer term storage I will always chose this location. Thank you very much. Stephanie K