I don't write reviews lightly, but I feel a responsibility to share this experience because no…read morefamily should leave a veterinary office feeling the way we did. Our dog had been seen here for an ear infection and was prescribed medication that initially seemed to help. Less than two weeks later, he became much worse. He wasn't acting like himself, was clearly in distress, and we knew something was seriously wrong. Because it was a holiday and an emergency, we returned here despite hearing numerous warnings from people in our community about this practice. We wanted to believe those comments were unfair. Unfortunately, our experience proved otherwise. What stands out to me more than anything wasn't just the lack of answers--it was the complete absence of compassion. We walked into that office terrified. We were worried about our dog, emotional, and looking to the professionals for guidance and reassurance. Instead, every interaction felt cold, detached, and transactional. Not one person acknowledged how frightened we were. No one offered reassurance. No one showed even the smallest amount of empathy. It felt as though we were simply another invoice rather than a family desperately trying to help a beloved pet. As the bill climbed past $1,000, we were presented with X-rays, discussions about hospitalization, and an emergency neurology referral before basic bloodwork had even been performed. Once the bloodwork was finally run, it showed a significantly elevated white blood cell count and other markers indicating a serious infection. Even then, we left without anyone taking the time to explain what those results could mean or what the next logical step should be. We were told our dog urgently needed a neurologist, yet we were expected to make those emergency arrangements ourselves. When we asked if the clinic could make the call since they considered it so urgent, they refused. To make matters worse, the neurologist we were referred to was no longer even practicing there. Imagine leaving an emergency veterinary appointment with a very sick dog, no diagnosis, no meaningful explanation, no confirmed specialist, and the feeling that no one in the building truly cared. The next day, we took him to another veterinary practice that had been highly recommended. The difference was immediate. Before anyone even discussed tests, they listened. They examined him thoroughly. They treated us with kindness, patience, and genuine concern. They performed only the diagnostics they believed were necessary and quickly determined that he had a ruptured eardrum and a severe inner ear infection. He was in tremendous pain. Once he received the appropriate treatment, he improved almost immediately. Every veterinarian can encounter difficult cases, and no one expects perfection. What I do expect is compassion, thoughtful communication, and the feeling that the people caring for my pet actually care. We experienced none of that here. After this experience, I finally understand why so many people in our community told us not to come to this practice. I only wish we had listened. I sincerely hope no one else has to watch their pet suffer while feeling as unheard, dismissed, and unsupported as we did.

I find it difficult to tell you how disappointed we are. 2 weeks ago, it became clear to us that…read moreChip, our 15y/o, blind, parvo-surviving, total miracle Chihuahua was at his end. HBVC had been treating him for a recurring cough/wheeze for about 3 years. We'd reluctantly accepted that they were unable to diagnose the cause despite thousands of dollars of testing and treatment, and resigned ourselves to daily multiple medications to at least keep the cough and wheezing under some kind of control. We knew the medications wouldn't work indefinitely, and were as ready as you can be to say goodbye when it was clear that Chip's quality of life made that the best choice. That day came 2 weeks ago. We called the HBVC office at 9am and told the staff that we needed to speak to one of the vets about Chip's end-of-life. If you have pets you know just how awful that call is. Well, 90 minutes go by and no return call. So we called and asked again to speak to a vet about Chip. There's no way you could have spoken with us and not known how devastated we were. Again, no return call. We finally found an emergency vet and brought Chip in to hold him while we said goodbye. But from the people who had treated Chip for years, NOTHING. Finally, about 10 hours later, we got a call from the office. I can't tell you if it was a vet or not; they hung up without even leaving a message. And we haven't heard back from them since. We don't expect anyone else to love our dogs as much as we do, but we do expect our vets to at least respond during the most painful times in our dogs' lives. So we're finding a new vet for our other dogs. We won't forgive the extra suffering Chip went through that day and we won't forget that HBVC wasn't there for us.

We adopted our second dog, Oliver, from Korean K9 Rescue in May 2026, two and a half years after…read moreadopting our first KK9R dog, Bari. I remain profoundly grateful for this organization and for the people who do this extraordinarily difficult work. Oliver came to us with a complicated history. He is a senior rescue who had already experienced a failed adoption and had spent years learning that human hands were not always safe. KK9R did not minimize his history, rush the process, or try to make him sound easier than he was. They were honest with us about his needs and thoughtful about whether our home was the right one for him. Since his adoption, I have been reminded again and again why KK9R's process is as thorough as it is. Rescue is not simply about getting a dog out of a shelter and into a home. It is about doing everything possible to create a placement that can be permanent, and one in which the dog has a real chance to feel safe, be understood, and have a joyful life. Oliver has now had significant dental work and eyelid surgery, and we are slowly building a life around safety, trust, consent, and predictability. He is funny, stubborn, deeply sensitive, and increasingly joyful. Watching him discover toys, enrichment, comfortable places to sleep, and the simple pleasure of being understood has been one of the great privileges of my life. I am especially grateful to his fosters, his trainers, and the medical, adoption, and administrative teams and volunteers who cared for Oliver before he became ours and who trusted us with his next chapter. The work they do is expensive, complicated, emotionally demanding, and often invisible. If you are considering adopting from KK9R, my advice is simple: take the process seriously. Follow their guidance. Listen when they tell you who a dog is. Understand that the requirements exist because these dogs have already endured enough uncertainty. We did not need KK9R to make adoption easy. We needed them to help us make it permanent. Thank you for Bari. Thank you for Oliver. And thank you for trusting us with both of them.

I've been looking for a good local rescue organization and KK9R is the best I've found! they are…read morevery active, responsible and responsive to application and inquiries. Often times, you see organizations with adoptable animal pictures asking for application, after you submit lengthy application, often you don't hear from them, and animal is no longer available. And since application is needed for each specific animal, you have to go through the process all over again. KK9R is different; they ask for your application to vet you. You can apply for particular animal or general to get approved. They are very thorough about vetting applicants and very responsive. Then, after you get pre-approved, you can visit the animals. Which makes the process more streamlined and efficient. They do great work with local rescues as well as oversea rescues; particularly from south korea. The dogs are adorable and great quality. Some dogs are rescues from puppy mills, that sells to pet shops. They are also very honest about medical history of the dogs, and what to expect. After adoption, they also do follow ups. Spead the word if anyone is looking for furbaby!

Thanks to Happily Ever After Rescue, we met a sweet pup named Margaret (a.k.a. Margarita ). But the…read moremoment we brought her home, she traded in her cocktail name for a crown and became our little princess, Gracie Mae. From the very start, Kristie was so kind, caring, and devoted to making sure their dogs find the perfect forever homes. You can tell how much love they pour into every one of these sweet pups. Amanda and Danielle, that both fostered her were so caring and helpful with all my extra questions too! Gracie Mae has already stolen our hearts -- she gives the best kisses, loves belly rubs, and always wants to be right in the middle of the family action. She's shaken, not stirred, and now officially ruling our castle. Thanks to Happily Ever After Rescue, Margaret a.k.a Margarita became Gracie Mae -- and we truly got our happily ever after.

I am a volunteer and a foster with Happily Ever After Rescue. The level of care that this rescue…read moregives the dogs is truly unparalleled. If you think your foster needs to see a vet, they immediately respond and take care of the bills. They have spent thousands in their very first year as a rescue on surgery for sick puppies. This is DEFINITELY the place to rescue a dog from. They are 100% dedicated, honest, caring and in the rescue business for all of the right reasons!!!

We had the most lovely, professional and easy experience adopting our cat from Ragdoll Tales in…read moreArmonk, NY. From the initial contact to the clear contract and information, along with meeting the kittens, choosing and picking up our perfect little girl. Elena and her family clearly love this breed, keep an impeccably clean house and environment for their cats and their four young children. Our kitten has been so well acclimated by Elena and her family which has made our experience and the kitten's experience to coming to our home that much easier. I highly recommend this lovely breeder! We are thrilled to have a healthy kitten and there is nothing better than an easy and healthy start! Thank you!

I can't say enough good about Ragdoll Tales and Elena! We drove up in the icy winter to pick up…read morebaby Murphy and she was so accommodating. I had received videos and photos since I reached out in September and the process was so easy. You can tell she puts a lot of love and passion into all her kittens. Through the few minor problems (kitten diarrhea, clean ups, etc...) Elena was there to answer my questions and give advice. Would highly recommend, but I don't know if they can get much better than Murphy I can't share enough photos of her

I Have not been able Too Make an apointment for Neuter My Cat ..It seems there are no mobile spay…read morein the Bronx And I have tried over and over for the last two months. There was one at one time about 10 years ago and it was very good, but I have not been able to make an appointment at all in the Bronx

Is great if you can get on the list on the day of your zip code. Don't try taking chances, workers…read morewon't go for it. Seems very caring and does a lot. Economical even if you don't qualified through public assistance.

I am so happy I found Never Alone Pets!! My catsitter fell through last minute for a weekend trip…read morelast week and Dami was a lifesaver. She responded to my initial email request from their site pretty quickly and then was SUPER responsive. She came on a really short notice to meet my two cats and grab a set of my keys and I felt comfortable after meeting her - she's super friendly and nice and seems to really love cats. I had her come twice over the weekend to feed and play with them (and do some light litterbox cleaning) and she could not have been better! Each visit was $25 all in and she keeps you updated with texts and photos and even videos. It was really nice to see my cats in action while I was missing them and see how well taken care of they were. Dami even cleaned and washed their food bowls without being asked! She was super personable and a huge animal lover and I'll definitely be using her for future cat sitting visits :)

I've used Never Alone Pets several times and they are always the best. I had some flight delays and…read moreas soon as I let them know, they had Ilda on her way to take care of my cat on this "surprise" extra travel day

Had an AMAZING foster experience with these two giant babies!!! Rescue City made the process so…read moreseamless and convenient. They provide you with all the supplies, resources, and support throughout and even a "saying goodbye" pdf for when it's time to send them to their forever home. I was able to meet the family adopting my fosters, and it's clear that RC did their research on finding a perfect fit :) couldn't recommend them enough!

I would avoid this rescue at all costs. We adopted a dog in 2023 through this shelter and the…read moreexperience was terrible. We were pressured to commit to a dog, told we had less than a few days to organize his pickup, and couldn't even MEET the dog beforehand. We were told he: was great in the car, loved people, was so friendly, was low energy. He's a working breed and is very high energy, has intense separation anxiety, is terrible in a car and needs to be medicated to even be in a car (probably because he came from out of state and had a traumatic experience arriving to NY), and is only affectionate with us. He was also "hard" to take photos of him so they couldn't provide us more than 3. We asked if we could do a foster to adopt - but because he was already placed in a home we could only adopt him sight unseen. They placed pressure on us to commit in a very short timeframe, otherwise we'd lose our chance at adopting him, which was surely a tactic. In total it cost $750 to rescue our dog, and I love him with my whole heart but he was NOT a friendly easy starter dog like described. The adoption costs are astronomical ($500), they didn't tell us it was a mandatory extra $250 for transport (wouldn't let us pick him up) and his flea and heart worm meds because those weren't included in his adoption fee but were required for us to get him (once we were already emotionally invested). On top of that there was a mandatory care call where the rescue owner basically lectured us for 45 minutes about his care, including insisting we never ever put him in a harness. This is a small 15lb city dog, literally all small dogs I know have harnesses. It was super preachy and not helpful in the slightest. Also: he was allergic to the food they had him on and he has a chicken allergy - surely the people fostering him beforehand should have picked up on that, we clocked it immediately. Shame on this rescue, who exploits potential adopters financially, lies about their animals, and puts immense pressure on you to commit. Let me be clear: I love my dog, but I wouldn't have committed to him and would have considered other options had we met him first and were aware of all of his challenges. I have been told by a friend who fosters that the experience is night and day - fostering is great, but the actual adoption process needs to be worked on. Go somewhere else.