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    Cypress Mortgage

    1.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    6 years ago

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    C&T Mortgage - The C&T team

    C&T Mortgage

    (13 reviews)

    Want to thank C & T Mortgage, Inc and their all stars - Resham M. , Carrie Panacek for a smooth…read moremortgage approval process, and an on time closing in a very short duration. The team ensures that the process was explained well, communication was great throughout the and the closing process was quick and efficient. Carrie Panacek's knowledge of the industry and rate trends ensured I received the best rate possible during a fluctuating rate cycle. Cannot thank the team enough.

    It pained me to type this because I didn't want to. I hate sharing bad experiences but this was one…read morethat we were not going to brush under the rug. I can't speak on the rest of the team because we only dealt with Mark and his assistant. I actually waited a few weeks to post this review so it wouldn't be typed out of anger. He never ran my credit to consider my debt before allowing us do a purchase agreement on for a new build even though we're in a community property state - I had to find that info out on my own. We sent emails after emails / calls after calls once we realized this and he would completely ignore us along with his assistant who I won't name. They wouldn't answer calls from our realtor or respond to our emails - IF they did it was days later they emailed back. There were literally WEEKS before we would hear from him that we can actually post proof of. We did our research and read reviews so we were dumbfounded by the treatment and the situation. What was it about us that caused such carelessness? Why us? We called it a lost and cancelled the purchase agreement losing $2000 on our first ever home buying experience. While we forgive him and have grown stronger from the experience, it's one we will NEVER forget. We now qualify for a home after all the hard honest work and guidance put in by another lender.

    Cypress Mortgage - mortgagelenders - Updated July 2026

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