This is a great Pediatric Dentist. The staff is super nice and Dr. Donald very patient and calm…read morewith the children. I am also very pleased with their work and prices. The kids get to pick a toothbrush after each cleaning and when they leave the office, they get to ring the "No cavities" Bell before getting to pick a little toy for doing a good job. Very cute and exciting for little children. The waiting area is also very innovative. There is a club house with lots of Montessori Toys and two video game systems.

My son has anxiety and panics when going to any doctor or dentist…read more Last dentist we went to could only do a cleaning and that was 4 years ago or so He was shaking n could not sit still it was a nightmare ugh I felt so bad I decided to wait awhile but honestly didn't want to go the that ordeal again When I called the office I was greeted nicely and with care n concern . She made me feel lay ease So happy to say that because of Dr Donald and his staff he no longer feels threatened or scared At the end of his cleaning and X-ray my son stated he would love to come back Win win

My daughter was a patient here. While we had a great experience with Dr. White, unfortunately we've…read morehad a horrendous experience with his front office staff. Although I've had many issues, the straw that broke the camels back occurred when one of my daughter's crowns fell off. I was on the phone back and forth with the front desk about this issue atleast three different times using my phone number that is on all of the paperwork as the main number. When they heard back from the dentist, they proceeded to call her dad at work (the back up phone number) and I didn't receive the Information for several days. If they can't even call the correct phone number, I'd hate to see the number of HIPAA violations going on here. Upon coming in for them to re-cement her crown, I was asked to pay $73! Over the phone I was told there wouldn't be a cost. I was told the reason for this is that they are out of network with her insurance. I was NEVER made aware of this. In fact, I was specifically told that her insurance would be run prior to her appointment and I would be notified if there were any issues. You can't tell someone several appointments in that you are out of network with their insurance! I explained this to the woman at the front desk. No empathy was felt and absolutely NO Accountability was taken. She was very cold and said that it was stated that apparently the fact that her insurance is out of network was on the new patient paperwork. I do not remember seeing that. I also don't believe it should be the patient's responsibility to understand insurance jargon and determine if they are in network or not. Especially when I was assured I would be notified of any issues and quoted $0. I filled out a records release form and switched dentists on the spot. So happy I will never have to deal with the extremely rude front office staff again. This is small by comparison to the other issues I've had here, but I also overheard some office staff here giggling and making fun of what I was wearing. I find this to be extremely immature and unprofessional. I would recommend finding a different office for your child.

I'm so disappointed with Lake Mary Pediatric Dentistry (Dr. Nick White). We've been going there…read moresince my son was a toddler. My disabled daughter was supposed to have surgery with them in September and we had to put a deposit down to save her spot. We ended up going through a different dentist and hospital for the surgery and LMPD didn't return my deposit. After weeks and eventually months of calling and requesting it they sent me a check with the wrong name on it. Another few weeks went by of me calling and requesting a new check, saying I would bring in the old one, and being told that person who writes checks was out of the office or didn't return my calls i became frustrated. When I spoke to the office manager about it she very curtly said that the Dr was in the hospital with appendicitis and that his wife is the one that writes the checks. I asked her if she could understand why I was frustrated and she basically told me to get over it and wait. We hung up and called back to explain to her that I understood that my check issue didn't take precedence with the doctor in the hospital. I, unfortunately, used the phrase "I know you don't care..." the office manager then proceed to yell at me on the phone about how I was putting words in her mouth, I didn't know her, etc. She then proceeded to contact the Dr's wife, request she leave the hospital, and fix the check issue. When she called me back to tell me she stated multiple times that his wife was leaving the hospital for MY issue. My daughter went to an emergency dental appt at another clinic on Thursday (the day I was supposed to pick up the check) and received a text message from the dentist's wife insinuating she had to leave her husband's bedside for my check. I just received a letter this morning stating the kids are released from the practices PER MY REQUEST. I never requested that. They back dated the letter to make it look like it wasn't due to the check and nonpayment issue. I'm so disappointed. We loved the Dr. White and his staff. They worked so well with Lorelai but bc of their issue my kiddos have been dismissed. Such a shame.

Updating my review: I'm extremely disappointed with the…read moreservice at this practice. I attempted to call the office multiple times before my appointment to inform them I was running a few minutes late-no one answered. When I arrived just 12 minutes past the scheduled time, I was told my children could not be seen because it was too close to the lunch hour. I understand I was late but the tone of the conversation stating there is not wiggle room was just not okay...No empathy whatsoever! I understand that every office has policies, but most medical practices offer at least a 15-minute grace period. Here, it seems to be 10 minutes--with no flexibility or consideration, even when I made every effort to communicate in advance. As a pediatric office, you would think there would be more understanding that children can make you late for all kinds of reasons. If any place should offer a 15-minute grace period, it's a practice that serves kids. This lack of responsiveness and accommodation is unacceptable. I will not be returning.

The new office location is beautiful. It's just as busy as the old office (right down the street)…read more I like that there isn't a long wait when you check in. My son is 10 and doesn't mind going back by himself for his treatments. The staff are very friendly and I've seen them be patient with some kids who are pretty terrified of the dentist. It's always clean as well.

Update: The doctor did everything possible to make sure my son and I were satisfied. What was left…read moreof the crowns were safely removed and replaced with a safer crown for children. I do want to add that my sons comfort was always considered! Thank you!! 1st Review: The facility is very clean, the staff was very friendly. Contrary to his previous dentist they recommend he get two crowns. Knowing the work from initial visit all appointments were still scheduled a month apart until they no longer accepted our insurance in the middle of the year. The worst part. The crowns I paid out of pocket for were extremely big. My son couldn't close his teeth and they turned pink within days after eating a strawberry. I was satisfied with the fills but those 1k crowns. No way! After a week and being filled down they look rotten!!

They over quoted us for dental work "needed" on both of our children. After getting a second…read moreopinion we found the work was not all necessary and we were about to be over charged by $100. We switched dentists but I kept getting a $50 bill emailed to me that was going into my junk box. After they threatened collections, I found the bill and I called the office. The bill was for a claim denied by insurance in error so asked for them to resubmit the claim for the bill to insurance and then mail any outstanding invoices to my home to avoid missed emails. They said it was all taken care, claim was submitted and bills would be mailed. However we continued to have the same invoice sent to email and threatening collections. I would respond and ask for an update on the resubmit to insurance with no response. Even though the bill was something submitted incorrectly that should truly be covered by insurance, I finally called and paid the bill just to get them to stop threatening collections. I don't trust or recommend this office!!!

Excellent staff and the dentist was wonderful. I felt like I was special. No pain when being given…read morethe shots and he was quick in filling my teeth. I did not hear the noise of the drill much either it seemed quieter. I definitely recommend him. He is awesome. The dental assistant really helps keep me calm and she tells me what's going on. Like I said his staff is great.

Very professional. Wait time was less than 5mins…read moreGreat staff. Dr Kohil is everything you want your doctor to be. I also took my 4 year old there and They did a great job in taking care of his teeth. They could convince him to sit down and keep his mouth open for ~ 20mins. :)

I took my daughter here for her first dentist visit, and it was an amazing experience. She has…read moreautism, and the staff was incredibly patient, gentle, and kind. They took time to explain everything and made her feel comfortable with the tools before using them. This is definitely our new dentist. So grateful for their care--highly recommend for children with special needs!

Such horrible customer service. The front desk denied my kids to be seen even if I was the only…read moreclient at 8:50 in the morning. Instead of accommodating she told me to leave. I told her there was alot of traffic and instead of working with the both my kids she just told me to leave. I do not recommend this location to anyone. staff is horrible.

Doctor Lawson was fantastic during my extraction, however the service is terrible. You virtually…read morecan not get someone on the phone, for my extraction got not a single call before giving me any info on what not to do before. No prep or appointment call confirmation got all my info on what to do from google even tried calling just to get some clarification. I got all four wisdom teeth extracted over two weeks ago. And have had a terrible time just trying to get a follow up to make sure MY HEALING is ok. No calls, no dental follow ups, not a single check in. Have left messages, texted their texting service, and at one point even let them know I thought I may have had an infection and was experiencing discomfort. And NOT one voicemail returned and an inconsistent texting service. Extremely disappointed with the communication at this dental office and will be seeking a new one specifically for this reason

Greenberg Dental didn't have any positive qualities that I can comment on. Every aspect of my…read moreexperience was a fail. From the initial phone call for an appointment, to the check-in / waiting process, to being examined. It was all terrible and I would not recommend this office to anyone. I can go into specific details and elaborate on all aspects, but I honestly think even writing this much is a waste of my time. The main point in this review is to forewarn others. To be honest, the only reason this office seems busy and has large volume of customers is because orthodontist in central Florida is as scarce as finding a Florida panther on your lawn!

Barb, Caroline, and Dr. Bertot are all angels. I was so nervous taking my two month old baby in to…read morehave a tongue and lip tie revision, but they were so positive and reassuring and made the entire process seamless and more comfortable for both me and my baby. The care with which they exhibit is above and beyond. They are so gentle and kind. The whole office staff exudes positivity and kindness, and you don't find customer service or personalized care like that anymore. They even had a welcome sign for new patients that included my baby's name. Such a cute personal touch. Dr. Bertot gave my husband and I all the facts and information needed to make an informed decision. He didn't rush us or get annoyed with the millions of questions I asked. He was very detailed in his descriptions of everything and took the time to show us proper post-op care and made sure we did it right before he let us go. I will drive out of my way to go see him and his office staff because I know my baby is in good hands!

They've been amazing for our family. Our daughter had her frenectomy from Dr Bertot and both had…read morelap exams from him before now both now being in the back getting cleanings. Friendly staff and great office experience. I would recommend to others.

Dr Offenback and his staff have kept me in my smile for the past 13 years. His skill is amazing,…read moreand he can produce and install a new crown in one day without a temp - hooray! Love the staff, the treatment, and even Dr. O's dad jokes. When you have to have novacaine, he administers it without discomfort. Can't miss with Wekiva Dental.

Unfortunately my review is downgraded due to reasons listed below:…read more1. During a crown placement a tooth was cracked and Danielle Brambila, DMD Dr refused to extract it even though service is listed on site. She did however prescribe antibiotics and sent me to another dentist. 2. It appears there are so many new people you never know who'll you'll see except Danielle Brambila, DMD Dr. 3. On over paying for a service ($1500) but instead of refunding the funds, it was held for over a year before I was told, not sure why? 4. Receptionist(s) seem preoccupied even rude when you call to seek answers. Really miss old dentist who retired.