So pleased with how well the staff at Sunbeams have gotten my kids through their dental anxiety,…read moreincluding holding the x-ray piece with their fingers instead of the big gag inducing plastic holder thing. The TV's over the chairs, the blankets and squishies, and the overall friendliness and supportiveness is the best I've found in Orlando Highly recommend!

I can't say enough wonderful things about Dr. Ngyuyen and the Sunbeams Team! As a busy mom of 3 who…read moreis also in the medical field this place checks all the boxes---top notch professionalism, cleanliness, efficiency, organization, evidence based driven/never pushy, pedi codecart (icu nurse habits), aesthetically adorable, and just total girl-power vibes! Aside from the fact that it is Pinterest perfect with gum all machine prizes, tvs on the ceilings, boutique toothpaste menu.. you can honestly trust your kiddos with the staff. Sunbeams makes going to the dentist as painless as possible and tailor their approach to your child's developmental age/stage to explain things in a non-intimidating way. Can't recommend enough!

My family had a very positive experience bringing our kid here. The staff was super friendly from…read morescheduling, appointment reminders, and the in office experience. Our kid did really well with the dentist and staff. We received a goody bag, which had some helpful items in it. The pricing was extremely reasonable & at an affordable price point. Overall we had a very positive experience!

We took our little girl in for her first dental visit and she had a BLAST! Everyone in the building…read morewas so kind and professional. We were so nervous because our girl doesn't even like to brush her teeth but Dr. Correia made her feel so comfortable. Thank you for making her first dentist appointment a great experience!

My daughter was a patient here. While we had a great experience with Dr. White, unfortunately we've…read morehad a horrendous experience with his front office staff. Although I've had many issues, the straw that broke the camels back occurred when one of my daughter's crowns fell off. I was on the phone back and forth with the front desk about this issue atleast three different times using my phone number that is on all of the paperwork as the main number. When they heard back from the dentist, they proceeded to call her dad at work (the back up phone number) and I didn't receive the Information for several days. If they can't even call the correct phone number, I'd hate to see the number of HIPAA violations going on here. Upon coming in for them to re-cement her crown, I was asked to pay $73! Over the phone I was told there wouldn't be a cost. I was told the reason for this is that they are out of network with her insurance. I was NEVER made aware of this. In fact, I was specifically told that her insurance would be run prior to her appointment and I would be notified if there were any issues. You can't tell someone several appointments in that you are out of network with their insurance! I explained this to the woman at the front desk. No empathy was felt and absolutely NO Accountability was taken. She was very cold and said that it was stated that apparently the fact that her insurance is out of network was on the new patient paperwork. I do not remember seeing that. I also don't believe it should be the patient's responsibility to understand insurance jargon and determine if they are in network or not. Especially when I was assured I would be notified of any issues and quoted $0. I filled out a records release form and switched dentists on the spot. So happy I will never have to deal with the extremely rude front office staff again. This is small by comparison to the other issues I've had here, but I also overheard some office staff here giggling and making fun of what I was wearing. I find this to be extremely immature and unprofessional. I would recommend finding a different office for your child.

I'm so disappointed with Lake Mary Pediatric Dentistry (Dr. Nick White). We've been going there…read moresince my son was a toddler. My disabled daughter was supposed to have surgery with them in September and we had to put a deposit down to save her spot. We ended up going through a different dentist and hospital for the surgery and LMPD didn't return my deposit. After weeks and eventually months of calling and requesting it they sent me a check with the wrong name on it. Another few weeks went by of me calling and requesting a new check, saying I would bring in the old one, and being told that person who writes checks was out of the office or didn't return my calls i became frustrated. When I spoke to the office manager about it she very curtly said that the Dr was in the hospital with appendicitis and that his wife is the one that writes the checks. I asked her if she could understand why I was frustrated and she basically told me to get over it and wait. We hung up and called back to explain to her that I understood that my check issue didn't take precedence with the doctor in the hospital. I, unfortunately, used the phrase "I know you don't care..." the office manager then proceed to yell at me on the phone about how I was putting words in her mouth, I didn't know her, etc. She then proceeded to contact the Dr's wife, request she leave the hospital, and fix the check issue. When she called me back to tell me she stated multiple times that his wife was leaving the hospital for MY issue. My daughter went to an emergency dental appt at another clinic on Thursday (the day I was supposed to pick up the check) and received a text message from the dentist's wife insinuating she had to leave her husband's bedside for my check. I just received a letter this morning stating the kids are released from the practices PER MY REQUEST. I never requested that. They back dated the letter to make it look like it wasn't due to the check and nonpayment issue. I'm so disappointed. We loved the Dr. White and his staff. They worked so well with Lorelai but bc of their issue my kiddos have been dismissed. Such a shame.

As a parent of three kids, I can honestly say this has been the best dental experience we've ever…read morehad. From the moment we walk in, the staff is so warm, patient, and genuinely kid-friendly. They know exactly how to put children at ease -- whether it's my teenager, my middle-schooler, or my little one who can be nervous at new places. The office is spotless, beautifully maintained, and modern. Everything feels fresh and inviting, which makes visits stress-free for both kids and parents. What I appreciate most is how much the entire team truly cares. They don't just treat teeth -- they treat kids with kindness and compassion. Whether it's a routine check-up or an unexpected dental issue, they go above and beyond to be there when you need them. You can tell their top priority is the health and comfort of their patients. After years visiting with all three of my kids, I can confidently say Alafaya Pediatric Dentistry sets the bar for professionalism and genuine care. I can't recommend them highly enough to any parent looking for a dentist who really treats your children like family.

My toddler has been seen by Dr. Pinnock twice. My 2.5 year old had her first appointment when she…read morewas about to turn 2 years old and just recently. My baby girl loves the place. She gets to watch TV while having her teeth worked on. They have TVs on the ceiling with cartoons. Also, staff are very patient and endearing with kiddos, or at least with my baby girl! Dr. Pinnok always answers all of my questions and has even encouraged my daughter to continue answering in Spanish since she is trying to learn the language. I am so thankful this place is so close to home. I for-see continuing my daughter's care here for a long time. Finally, she always gets a tiny prize toward the end of her visit and visits are on time and fast.

I took my daughter here for her first dentist visit, and it was an amazing experience. She has…read moreautism, and the staff was incredibly patient, gentle, and kind. They took time to explain everything and made her feel comfortable with the tools before using them. This is definitely our new dentist. So grateful for their care--highly recommend for children with special needs!

Such horrible customer service. The front desk denied my kids to be seen even if I was the only…read moreclient at 8:50 in the morning. Instead of accommodating she told me to leave. I told her there was alot of traffic and instead of working with the both my kids she just told me to leave. I do not recommend this location to anyone. staff is horrible.

I have been incredibly terrified of the dentist for decades, primarily because of trauma from…read moreprevious dental work and interactions. My husband visited this office first and was so pleased with the staff and service that he encouraged me to give it a try. I am so thankful I did! I have been to the office multiple times for various treatments, and each time, they have been gentle, explained the necessary work thoroughly, and never pressured me into procedures I couldn't afford or didn't need immediately. I have recommended this office to friends, and for the first time in over twenty years, I am no longer as scared to go to the dentist.

DO NOT GO TO MAGNOLIA DENTAL!! They are taking advantage of people, or at least my young college…read morekid, who doesn't really know better, and recommending dental work they absolutely do not need. This is at the Orlando, FL location near UCF with Dr Nguyen Nguyen My college age son missed his semi-annual cleaning at home, so I thought I did my research by finding a good dentist near UCF (who was rated well with our dental insurance no less), where he could just get his teeth cleaned and keep up to date, until his next visit with his usual dentist back home. I was informed in advance that as a new patient they would be taking full x-rays. WELL, my son called me immediately after the appointment, to tell me he was all done and checking out, and scheduling to get SEVEN cavities filled. What, Wait, Rewind!?!?! I told him to stop right there, do not schedule anything, and have those new x-rays emailed to us. So fast forward, his dentist at home squeezed him in when he was able to get home for an evaluation and review of the x- rays they took. His current dentist (who he has seen since his first tooth) had to take new x-rays because the ones provided by Magnolia were sub-par. And as I expected, he did not have even ONE cavity, and his dentist said he teeth looked exactly as his last appointment approximately 9 months ago. And fortunately, not only was his dentist was just happy to report that he had a clean bill of health, but he sent my son on his way without charging him a dime. I really couldn't believe it when my son said SEVEN cavities. That is insane! After I finish writing this review, I will be contacting my insurance company to let them know of the sub-standard service offered at this location by this dentist, and how I really feel like they are taking advantage of patients who are gullible and essentially scam them. To leave on a good note, my son did feel like the dental hygienist did a good job cleaning his teeth.

Barb, Caroline, and Dr. Bertot are all angels. I was so nervous taking my two month old baby in to…read morehave a tongue and lip tie revision, but they were so positive and reassuring and made the entire process seamless and more comfortable for both me and my baby. The care with which they exhibit is above and beyond. They are so gentle and kind. The whole office staff exudes positivity and kindness, and you don't find customer service or personalized care like that anymore. They even had a welcome sign for new patients that included my baby's name. Such a cute personal touch. Dr. Bertot gave my husband and I all the facts and information needed to make an informed decision. He didn't rush us or get annoyed with the millions of questions I asked. He was very detailed in his descriptions of everything and took the time to show us proper post-op care and made sure we did it right before he let us go. I will drive out of my way to go see him and his office staff because I know my baby is in good hands!

They've been amazing for our family. Our daughter had her frenectomy from Dr Bertot and both had…read morelap exams from him before now both now being in the back getting cleanings. Friendly staff and great office experience. I would recommend to others.

This office was recommended to me by my pediatrician (Doc Pam) and man... it's AWESOME here. In…read morefact, I am super jealous I didn't have a dentist like this when I was growing up. There is so much for kids to do in the waiting area (movie room, game room, etc) that it doesn't make me dread waiting for appointments like I usually do when I go to the doctor. They were even doing a cute scavenger hunt last time we came in and my son loved it and won a prize! How cute! Even though there is lots to do while you wait I found the wait time to be quite reasonable... maybe 15 minutes at max? The doctor is fantastic and is great with kids. The nurses are too. They taught us some great techniques to get my kid to brush his teeth and we have been using these tips ever since. My son has been a proud member of the no cavities club for two years now. Looking to keep the streak going. Thank you, Dr. Troy!

What a great experience. Went here for a consult about crooked teeth for my 2yo and the staff from…read morefront desk to the dentist himself were welcoming, honest, quick, and efficient. The sad part is that the visit wasn't covered by insurance. The office is clean, there are toys for the kids, there is even a prize machine for after. My little one left content with her experience (no tears) and I felt good in such great hands. The doctors bedside manner is impeccable and the honesty is much appreciated. Checkout was a breeze too!