I haven't used the ophthalmology side of the house yet, but the eye wear sales and service side is…read moreexcellent, especially if like me you prefer that rather finicky Silhouette brand.

All I wanted was an eye exam. Made to wait and next time if I wait more than 10 minutes I'll walk…read moreout maybe they'll be better next time and with other people...very unprofessional Patient have a right to refuse and request certain exam test...not a bunch unnecessary test so they can charge extra?

I am very disappointed in the Lexington Eye Associates Sudbury location. My first visit was great…read morebut the second visit to get my contacts checked was a big let down. Dr. Gabriella seemed cold and annoyed that the prescription she prescribed me was not the most accurate. I thought they were too strong and we had to go down a level. She seemed like she was in a rush and trying to get me out the door even though she mentioned it was a quiet day. In addition, she didn't seem to want to answer my questions and when she did, it felt condescending. Since the lenses were too strong, they needed to order new lenses for me to try. I am traveling for work the next week, and I have mentioned this to them because I requested for a weeks worth of lenses to bring to work. Dr. Gabriella did not want to give me the lenses she ordered and her reasoning wasn't because it was the wrong level but because she "couldn't give it out because it is just for the office". One of the front desk works was very nice and called another office to see if they have spares for me. This was bizarre to me because why can one office give lenses out but another can't? I really had high hopes for this place. So the second visit was disappointing. I hope it gets better.

We had a very unfortunate experience at Lexington eye Associates today with Dr. Doshi. We brought…read moreour two year-old child in to get checked out, and it was very clear that the doctor had very limited experience working with a two-year-old patient, having difficulty conducting any test and asking them to do things way beyond their age level, including asking them to kneel, to describe the theme of their last birthday party, and when experiencing any difficulty, displayed zero patience and simply said that we would have to come back in another year's time to run the exact same test again due to what she noted as a behavioral issue. In addition to shaming my child, she also told him that he would be getting a toy at the end of the appointment, and when our child showed difficulty in putting on the temporary sunglasses (with eyes dilated), she swiftly gave up on that idea, went back to her office, shut the door, and our child was given no toy. Arguably most frustrating was the fact that we showed up to our appointment on time and did not actually see the doctor for an hour and 20 minutes, at which point our child was already low on patience. Overall, I would've appreciated some understanding from the doctor, and at least some new information, as we will now have to wait 2 years to get a single update. Not coming back to LEA is a very easy decision to make!

Very condescending and rude. Acts as if she is better than everyone else. Her office staff were…read moreabrupt and seemed to be very unorganized, snobbish and rude just like Dr. Keralekas was. Don't waste your time and go somewhere else where they are happy to serve you and more pleasant.

Dr. Karalekas has proven to be a very competent and caring physician. She was recommended to my by…read moremy optometrist after I became very disenchanted with the ophthamologist that I had been seeing. Dr. Karalekas is an excellent listener and has a great "bedside manner". Her office staff and assistants are also very caring and attentive. Dr. Karalekas does have a busy practice but wait times are not excessive. But more importantly her staff is attentive and makes sure that they go out of their way to pay attention to you during wait times. My wife has also become a patient of the Dr. She has had cataract surgery in both eyes this year. Both procedures were very successful and she is quite pleased with the results. I would recommend Dr. Karalekas to anyone in need of such care. One final note; the previous Dr. that I became disenchanted with had his practice in Worcester, a much closer drive then Dr. Karalekas' Marlboro office. However, Dr. Karalekas also has a satellite office in Worcester, which I can usually use. However, I do not hesitate to travel to Marlboro when needed because her services are well worth the additional travel.

I wish I could give this place zero stars because they are terrible! I have had 3 or 4 appointments…read morein the past year or year and a half. The most recent of which within the last week and with all the Covid-19 guidelines variations this office is acting like it's 2021! Maybe they need to realize Covid-19 has now evolved into just a bad cold. They need to read the current CDC guidelines or shut down the practice because the money grabbing doctors here suck and are so behind the times. I waited in the office alone with my mask off because I was alone in the room with a closed door, the doctor walked in and said "please leave your mask on and I'll be back in 10 minutes when it's safer to be in here" or something to that affect like are you F-ing kidding me! Looking for new doctor. I highly recommend you don't visit this office.

My partner of 25+ years waited for 3 months to get an appointment this past Monday 7/11 to get one…read morecataract addressed. On Friday 7/8 I called about a clause on this offices' instructions to the patient that suggests they bring someone with them - anyone they know- to help them understand the consent to surgery forms they're going to sign. If the patient doesn't understand what they're consenting to by definition they cannot consent and whoever that is the patient brings cannot consent unless they are legally empowered to do so by the state. The office manager Amy decided to phone the patient at 8:30am on the 11th to cancel the appointment he had at 2pm that day. Then yesterday she called again and cancelled all his appointments. So I called Medicare fraud about 45 minutes ago and explained all this. They're opening an investigation. They also suggested I call the attorney general for Mass. Gonna do that now. Way to go officer manager Amy. They're your offices'instructions. Not mine. I didn't write them I just asked the people who did to explain the instructions Amy.

Although it took me months to talk with someone who didn't steer me wrong, once I got hold of Tina…read moreshe was immensely helpful and everything fell into place. My doctor, Dr. Ting, is everything I could want in a doctor--knowledgeable, thorough, and compassionate. She really seems to care about her patients. I'm happy to be able to revise my review.