I normally clean my own home but wanted to hire someone for a deep cleaning. I found Susana and…read moreGianfranco through Yelp. Within hours of me filling out the Yelp form, they were in my home, and by that afternoon they sent a quote and we scheduled a date. All communications - details, appointment confirmation/reminder, arrival - were communicated clearly and timely basis via Yelp and text. Susana inquired if there were any specific cleaning products I liked, and used those I requested for the floors and stainless steel. On cleaning day they arrived equipped with all tools and supplies. Their crew of 4 total spent 6-1/2 hours cleaning my house. There was a kitchen specialist and a bathroom specialist, with the other two going room-by-room to the other areas of the house. The outcome was wonderful. It felt as if the bathrooms were detailed by hand and the kitchen feels brand new! All other areas of the home were detailed as well, with all surfaces being cleaned. Also, the house smelled great. It was a treat to have this team do in a day what I usually do over many weeks! I can't recommend this team enough. In addition to presenting themselves professionally before the job, they were super-professional and diligent while working. They know what they are doing and do it with a quiet pride. Thank you!

I booked a one time deep cleaning service with Sussy and I'm really impressed with the results!…read moreThis level of cleaning had never been done in the house before, and it is literally the cleanest it has ever been. They were very hard working, did the laundry, vacuumed, and mopped the entire house. They put in a lot of effort, paid close attention to detail, and were very sweet people throughout the process. I really appreciate their hard work and will definitely reach out again when I need cleaning services in the future!

We don't use dry cleaners often but this is always the one we return to. Pleasant & friendly…read morestaff. Prices seem reasonable. Have never had any problems with the items we've left here, everything from nice dresses to comforters.

100% recommended!!! I am so glad that I finally found a cleaning company that I love. I have tried…read more3 different cleaning companies but none of them were to my liking. Patricia was very responsive when I reached out to her for a quote. She came for a quote at the said time and the price was reasonable. The cleaning ladies came a little late on the cleaning day, but it was not a big deal for me because I understand that cleaning doesn't always go as expected and got notified by Patricia beforehand. My house got cleaned by other cleaning company 2 weeks ago. They missed a lot of details. Dishes they did were not clean. I have a lot of stuffs on countertops and tables. All they did was just cleaning around the stuffs. On the other hand, the job Patricia's team performed is literally amazing! They brought a commercial vacuum and cleaned all the dog hair stuck in my carpet, comforters, blankets, and rugs. They moved and cleaned under all my stuffs. They cleaned all the caninets and drawers. They changed my linens and did the dishes. They followed all my requests. I cannot recommend Patiricia's cleaning company highly enough! Will definitely keep using their service regularly!

No showed for first appointment and did not respond to repeated phone calls. I reached out…read morerepeatedly to confirm my appointment prior and received confirmation that we were on. For a service with a premium charge, I expected much more.

I wanted to leave a stellar review but in the end the customer service and the cleaning service did…read morenot deliver at all. I moved out of my 2bed 2 bath condo and needed a deep cleaning service asap to have it be ready for renters to view. When I called, Manuel was incredibly professional and informative, and was able to slot me in for the next day. I opted for the move in/move out deep clean service and left specific directives over the phone of what areas needed special attention, mainly my laminate wood floors which had some white caked on dust from a rug pad that had been on the floor for ten years and left white residue that needed a bit of extra cleaning to get off. The three cleaners that came were very nice and did a good job except for the following: My sink did not look like it had been cleaned with stainless steel cleaner and was did not look clean. My white quarts countertops also did not look cleaned with the right cleansers and I had to go over them again with a magic eraser. The main problem was the floor. I pointed out there were several areas that still had white powder on them. I pointed it out and even got on the floor and started to rub them with the magic erasers. The cleaners saw me doing this and when I said they should give it another pass they didn't and just left. I had to spend another 30 minutes going over with a magic eraser. When I called to let Manuel know, he told me the service had been completed and offered no solution. I insisted that me having to do it myself means the service had not been completed and asked for a discount. They offered me $20 off of a $320 dollar service and then when I saw my receipt the next day there was no discount. All in all, I would not recommend them as the customer service is nowhere to be found. As a first time customer I should have been offered a free clean or a larger discount for services not completed. Look elsewhere for your cleaning services. Bright home Solutions doesn't look out for customer satisfaction.

After the incident customer care called me personally to follow up. Although they never took…read moreresponsibility for the scratched glass, service in other aspects have improved and they've even sent a team to re-clean the kitchen floor once, after I complained it was still a bit greasy.