Dropped a pair of pants to be hemmed on a Tuesday, advised they would be ready on Thursday. Went on…read morethat Thursday and I was advised it was next Thursday. Sine when does it take 10 days to complete a simple hem? If you are backlogged, take care of those so you are not inconveniencing customers. Dry cleaning is good, if you have stains check the area before leaving though. Staff is friendly.

Usually very clear cut, bring your clothes and they are ready by evening if you hand them in by 9…read more Have been using Zips at this location for ever since that started, at least a decade. I am using them less only because for the last few years I have been working from home. Prices have gone up but still reasonable. Quality is great. Friendly employees and they are trying new things like the 24 hour drop off (haven't used it yet) And the new washed and folded laundry. Location is great right off of 270.

Been using Cleaners to You for 16 years - great service, competitive pricing, and good sewing and…read moreclothes repair.

Stewart is a marvelous resource…read more We are all grateful for his service Personal throwback to services difficult to get these days Go no where else

Very polite and fair; very reliable. Great service, and in a straightforward way. I'll have to try…read moretheir alterations service, after reading some of these glowing reviews!

This place used to be a gold mind. Last year it was bought out by someone new. The new owner is…read more extremely rude and disrespectful. I bought in a wedding dress to have steamed. I came back to pick it up, and when I paid for it the owner rebuked me and was extremely hostile. He got in my face and said the price was not right and the next time I came in the dress would cost me three times the price I paid this time. I would not have been upset if he had just said there was a mistake in the pricing and been slightly kind, but he was so incredibly rude and made us feel threatened we left in a hurry. If he treats customers like this, can only imagine how he treats his employees The staff members were wonderful and so friendly, but I can not support a business who treats clients so poorly and then tells me, "OH WEll" when confronted later about his abusive behavior.

Save your money and go to SK Cleaners across the street. I went here to have drapery dry cleaned…read more We were called early that the drapery had been damaged in the process, but was not very noticeable. We spent over $1,000 here, and the best they could offer was $35 off both of the damaged drapery, which cost $140 each. I was not aware of how low the discount was until after speaking with them. We were told that because of the age and sun damage it caused the tearing. The one area where the seam is damaged does not even face the window, so saying that was the issue is not true. Since we signed a waiver that they make every customer sign before, we are fully responsible for the damage. I understand, but to give us that small a discount is a joke for the amount of business we gave them. When we received the drapery and installed it again, the damage is very noticeable. Now I have to find somewhere to repair the drapery since they did not even offer to fix it. For the price, this place is a joke! I have gone across the street many times and never had an issue for a fraction of the price. I will never return here and make sure anyone I know never goes as well. Update: Found a place to repair. It is over $700 to repair, and they noted that the drapery did not look very clean either. We are now paying to clean again and repair because this dry cleaner SUCKS!

I had a very disappointing experience with Parkway Dry Cleaning.I entrusted them with a designer…read moregown worth $1,600, and it was returned to me with two visible holes and stretched fabric. The damage made the dress unwearable and was especially upsetting given its personal and financial value. When I contacted the company, their seamstress confirmed the fabric damage -- specifically referring to "yarn slippage" -- and explained that stitching the holes would only make them more noticeable. She removed some loose fibers, but the holes remain clearly visible and uncorrected. Although the seamstress mentioned in the email that the yarn slippage is not noticeable and removed loose fibers to hide it, the attached photo clearly shows the damage.When wearing the dress, the fabric stretches slightly in that area, making the spot look like an actual hole. This was not present before cleaning. I'm very disappointed with the result and the handling of the situation. In addition to the holes, the fabric was visibly stretched, and the dress no longer fits me. It feels like it has become at least half a size to a full size larger. This change is obvious and was not present when I dropped off the dress. I had inspected it carefully just days before, and I have photos to prove it was in perfect condition. Despite this, Parkway claimed they followed the care label and suggested the damage could have been caused by a weak area in the fabric or something like a purse strap rubbing against it prior to cleaning. This explanation was completely inappropriate -- the holes are located in areas of the dress where neither a purse nor a belt would make contact. In the end, they offered me a store credit for future cleaning services. However, that does not address the loss of an expensive and personally meaningful gown. A credit is not a meaningful solution when I no longer feel comfortable trusting them with any of my garments. I'm sharing this to caution others -- especially those considering sending valuable or delicate pieces. While the company may claim to follow care labels and procedures, in my experience there was no accountability when something went wrong. I've included photos of the damage (photos I did after they repaired), and below you can find a summary of our communication for full transparency.