Dean is all talk. He'll be charming. He will come up with a plan which may differ from what you want, but he'll be persuasive and you'll agree. The team will execute it. The plants will die because they don't emend the soil when they remove pavers that were placed perviously, nor do they take into account light for the space. Dean will tell you just to water more, fertilize more, and your plants will get sun scorched. Your garden will die and you'll write them a note to complain. They won't respond. Dean will be planning his next vacation to Florida with the money you paid to him to landscape your yard. The following year you'll be looking for a new landscaper. read more

This is a much overdue review. In the spring of 2024 we reached out to Derek from D&D Landscape & Sprinkler Services Inc. to reimagine our landscaping for the entire property. We had work done in 2018 which at the time we were happy with; but, it never came to fruition the way that company had envisioned. Derek walked the property and spoke with us about what we liked and what we didn't like. He also discussed the budget for the project. He came up with a proposal and showed us the design which we tweaked a bit. When it came to having the project completed I was amazed at the detail that went into the install. Couldn't be happier with the result even though it hasn't even been a year. The yard looks better than it ever has and I can't wait to see what it grows into as the plants mature. I highly recommend D&D Landscape & Sprinkler Services Inc. to assist with all of your landscaping needs. Derek is a true professional and is great about communication and gets back to you generally very quickly. Any small "hiccups" which were minor were addressed and I feel well taken care of. We have signed up for the yearly upkeep and they were already out this year cleaning out the beds and mulching and it LOOKS AMAZING. read more

Poor quality service and communication. I heard some pretty racist remarks from the owner regarding both their own employees and the clients they do work for. read more

messaged this company through Angi, but didn't hear back from them for over a week, so I called them directly. They then said that they HAD tried to call me - maybe they did, but if they did, they failed to leave a message. We set up a meeting and walk-through for the following day, and although someone did show up, he really seemed as though he would rather have been somewhere else. We walked through the project and the property, he took a few measurements, and told me he would have a quote to me in a few days. That was over a month ago, and I have heard ABSOLUTELY NOTHING from them since. I don't know if the project was too small for him to deem wasting his time with, or perhaps too big and he was afraid he couldn't do it. Either way, an email or phone call explaining his decline was certainly in order. I will never give this company a second chance to disappoint me. They failed miserably once, and they get no second chance, I don't care how many 5-star reviews they have. read more

Was looking for landscaping design through Angi's and D&D showed up and Joe immediately called me. Once he assumed it wasn't a big $$$ job he conveniently didn't have his appointment book and needed to call me back. Needless to say he NEVER called back and even after leaving a note on the website still never received a call. I have quotes coming in from other landscapers and can't wait to share the amount D&D missed out on once it's complete. In my opinion, every customer is an important customer. read more

We worked with Derek to landscape the berm at the back of our yard. Derek did a fabulous job designing and implementing a solution that fit our needs. He was great at communicating working with us and and another party involved. We are all very pleased with the outcome. read more

best Landscaping ever. always in time never late . Left lawn beautiful Fernando is the best kind always does his work and Alfredo. will always give them a call. read more

We hired this service to do a drainage project because the side of our house was immensely flooding. They came out and did a French drain , and they were so efficient. They put back all of the side all of the grass and lay down a weed barrier I would highly recommend this service. read more

Used D&D for snow removal for 8 years (2013-2021), and despite having them missed 2 plows last year we planned on renewing with them this year. Sent our check in 2 days after receiving their renewal rate ($500 per year). Despite us being with them for 8 years we were told "route is full". They didn't send our check back with the rejection letter! We called them, they told us it's our fault. No apology. No attempt to help. read more

Family run business, who have a relationship with their customers. Have used them for 16 years, and have zero complaints. I hope they outlive me! I don't want to use anyone else. read more

I found D & D Sprinklers Inc via HomeAdvisors on March 3. They have very high reviews which I was really impressed with. When I submitted the request online via HomeAdvisors, an individual from D & D called me right away and said they would call me in a day or two with when they could come out that week. Later that week, I called them as I never heard from anyone. They said they would get back to me. Early the week of March 9, I called back as I didn't hear from them. As of March 11, still have not heard back. I'm sure they do great work, but they aren't great at getting back to you. I ended up with having to go with a different landscaper due to this. If a business wants your business bad enough, they will get back to you. read more

Don't bother, they don't call you back. After him missing 2 appointments, I emailed all the info, called again and he said he would look at it, and 4 weeks later, NOTHING! read more

Never received a call or follow up. They have no idea we were forced to do the work ourselves due to their ongoing no shows, or they simply don't care. I would never recommend this company. read more

Another customer they never showed up for tried to call wouldn't answer their phone came home from work early for an appointment made a week earlier never even bother to contact us stay away from them read more

Had appointment and due 2 the fact had 2 take off work 2,suit there schedule. They never showed and haven't returned calls about reschedule. Very disappointed after last year's great experience. read more

I've worked with D&D for 9 years -- always responsive and flexible, and good pricing. Dean and Ruben do a fantastic job, and Denise does an even better job keeping everything in line and straight read more

Dean the owner of the company is a liar. Stated he would start a job and complete in October before fall. Never returned calls or if I called from a random number he would answer and give some lame excuse why he hasn't called and he would be out the following week. Prior to that I had Dean and D&D sprinklers do a job earlier he summer of 2014. He didn't finish the job and strung me along so he could get more work. This company and guy is a piece of work. He gives hard working professional service company's a bad name. Do not use this company unless you like getting jerked around. Warning...Dean is a good salesman, but doesn't produce what he states he will do. read more

We've used D & D sprinkler for a few years now for water shut off and spring turn on, as well as fixed leaks on our old water pipe. They also improved our sprinkler system so that all of our plants get watered. They even dug under our walkway to create new sprinklers that would reach plants. When I call, they are always very helpful and courteous. Rueben, the guy who always comes to do the work, has always been super nice and helpful. I think he went to the hardware store to find a part for the leak. He will come despite a ton of traffic and he will work in the rain. Prices are great too. read more

Great company... Dean and Dane are the best! Whether you need sprinklers done or landscaping this father and son team are tops! Very knowledgeable and will go the distance for you. And so friendly! The turn on service is top notch too. read more

D&D has the best rate for winterization and spring activation after I called 3 other companies.So I decided to give them a try for the simple job of winterization in December regardless the negative reviews. I was able to get a Saturday appointment right away and the technician was on time and polite. He told us the sprinkler system was already winterized and there is nothing we need to do with it. We moved in our new home end of summer and didn't know the sprinkler system was already winterized. They didn't charge me anything. I will definitely go back to them in spring for activation. read more

called Dean on day 1. he came by on Day 2. his passion for his work inspires me. he will be my sprinkler/irrigation guy and is also designing some landscaping I'd like. from just meeting Dean, I believe he is the last of the breed of honest, genuine people in a sea of those "just doing their job." more to come. read more

A guy named Dean showed up to do a fall "blow out" of our in-ground sprinkler system and was friendly, knowledgable and helpful. He showed up on time, took care of the sprinkler system and explained what we needed to do going forward. We're definitely going to use D&D next spring and summer. read more

I've never posted a negative review before, but I felt compelled to do so in this case to help prevent the situation that happened to my wife and I from happening to someone else. We hired Dean from D&D to do the landscaping around our entire house. Dean was friendly, knowledgeable, easy to talk to and easy to get ahold of. He met with us at our house a couple of times to develop, tweak and finalize our landscape plan, and we agreed to a price. Things seemed to be going well and my wife and I were looking forward to working with Dean and transforming the landscaping around our house. In late June 2016, Dean called to tell me that we were on the schedule for the work to start at our house on 7/6. Since my wife and I were leaving the country for vacation during that time, we agreed to move the start date to 7/13 so we could be home while the work was going on. We returned from vacation on 7/12, and I called Dean that night to confirm he was still planning on starting the next day, as he had requested my wife be home during the day while the work was going on so she could answer questions as they performed the work. I didn't receive a response that night, but the next night Dean texted me saying he had a medical issue that he was getting over and was going to call me the next day regarding my project, which was no big deal. When I didn't hear from him after 2 more days, I texted him to see if I was still next on his schedule. No response. Over the next week or two, I tried reaching him on a few more occasions both via phone and text, but I did not receive any response or acknowledgement of my attempts to reach him. It has now been over 2 weeks since my project was supposed to start and I still haven't heard from Dean. He simply seems to have dropped off the face of the earth, which is really disappointing, because things seemed to be going to well and communication had been so positive. Because we need landscaping done this year, we have hired another landscaper, as we do not have confidence we will hear from Dean again. Dean was a friendly, knowledgeable, patient guy who refused to take money up front to start the landscaping, all of which were qualities that led me to believe he was trustworthy and the project would go off without a hitch. Things started off well, and it's disappointing to find out we wasted a couple of months going through the process of developing a plan with him when there has been no attempt to follow through and maintain any communication with us, much less actually complete the work. Buyer beware, just because things seem to be going well at the start of the project doesn't mean the work is going to actually get done. read more

Not sure why this company has low ratings. I called when my regular service dropped the ball and did not call me to set appointment as usual. I had called my regular company and they claim they came and shut system but it was not done. So I called searched and found this company. I spoke with the owner Dean who said he could come the next day and hoped that my system (RPZ valve) was not damaged due to the freeze that had recently occurred. He came the next day as promised and said that indeed I suffered a small crack to a shut off valve but that he simply repaired that and also replaced a couple bad sprinkler heads. He even left the part he replaced and I could clearly see the new part on the RPZ valve that he removed for me. He charged me less for everything than my regular company charged me. I really appreciated the fast service, professional advice and extra work Dean did for me. He just earned a customer for life. read more

I echo the exact sentiments of Tracey W. We have had appts scheduled with Dean and he has not shown up. I have called his cell, texted him, and called the office. Dean is very charismatic on the phone and seems like a genuine guy. I would not recommend this company to anyone! read more

I found this company thru homeadvisors.com. We were looking for a landscaper to come to give us an estimate on a new front walkway, a paver patio and a retaining wall. I made an appt with Dean to come out on 4/29 at 6pm. We waited for 45 mins, I called him and left a message but he never showed up or called. So the next day I called again and left another message. A few days later, I called and figured if there was no answer, that would be the last time and I would find someone else. Well Dean picked up. He claimed that he lost his phone and then said he had me marked down for 5/6 at 6pm. He said he never misses an appt and always calls people back that he wasn't like that. Ok, I understand, mistakes are made and things happen. So I ask him can we schedule an appt for 5/7 at 6pm, he said he could do 6:30pm that day so I said fine. Well 5/7 comes and we wait again. Another day Dean did not show up for the 2nd appt we had, and he claims he never misses an appt but now he has missed 2 of mine. This time I did not call him back. I would never hire a company that doesn't value my time or that doesn't communicate. Good luck getting this company to show up or even call. read more

We received a postcard in the mail about an appointment on a morning where I had to be out of the house by 9 AM. I called D&D and asked if we could be the first appointment of the day so that we could get it taken care of and they told me sure. Dean arrived bright and early as requested at 7:30, went through the whole system and unfortunately told me that two of the lines were hit by neighbors who had just recently put in a fence. He told me the repair would be no big deal and that I could expect a call on Monday. To my surprise I received an invoice a few weeks later for work that was done without my knowledge. I was surprised and disappointed that the work had been done without my authorization and I called their office to discuss. We discussed the problem and we agreed to terms to reduce the bill to what I felt was acceptable and moved on. Problems will happen with any company, mistakes happen too. I am really happy that D&D was so friendly to work with and were willing to work with me to find an acceptable solution. I will continue to use D&D whenever their services are needed for my home. read more

Dean from D and D sprinklers came out to quote the job for a system on our home. We got three quotes and dean had the best price and we went with D & D. The sprinklers were installed without any issues. My wife and I would definitely use them on out landscaping in the spring. read more

I have used D & D Landscape and Sprinkler company for over 20 years. Until my most recent experience I haven't had any significant problems. Dean has always been a "big" talker but eventually would be true to his word. My sprinkler system began malfunctioning and I immediately called the office to schedule a repair appointment. They never answer their phones but Dean's wife is good about returning the phone call after leaving a message. An appointment was set for between 7 and 8 am Monday. No one showed up or called to notify me. I called the office and was given the excuse that the repairman didn't show up for worK that day. Another appointment was set for the next day. This time Dean was supposed to do the work. Again no one came for the appointment and I have never received a phone call from them. It's been one week and no communication. WOW...after a 20 year business relationship, Dean didn't even have the common courtesy to call and explain. YOU'RE FIRED!! read more

I seriously don't understand how they are still in business. Their phone always goes to voicemail; none of my voicemails are ever returned; the only time they returned my call, they said someone will get back to me and no one did. read more