Should have check yelp but called this place when they came up on google for a quote for a new…read moregarage door mechanism. Guy showed up, was very nice but put the high pressure sales pitch on. When I didn't bite, he said "Did the office tell you about the $69 service call fee?" No they didn't, just that you would be in touch. He offered to remove the taxes if I zelled it to his personal number. I balked at all of it since it smelled fishy and I should be told about the fee ahead of time - I just asked for a quote. When I said I was going to call the office in the morning and not paying - he wished me the best and left. Based on the other reviews, I won't bother calling and complaining. Don't call this business....

I am one to not write reviews unless a service provider really exceeds expectations or totally…read moreunder-delivers. Hanover Garage Doors falls in the latter category. I scheduled a service date with Hanover so that I would be the first job of the day. In order to accomplish this, my date was a little father out to accomodate the first call request. This was totally acceptable to me. On the date of service, the arrival time of the technician (Juan) was to be between 8:30-9am. By 9:30 the tech had still not arrived I called the company and spoke to Darlene. After explaining the situation and not liking what I had to say she hung up on me. Really? The residential garage door industry is very competitive and there are a number of high quality firms out there. Hanover Garage Doors is not one of them. They obviously have no respect for their customers. You're better off going elsewhere.

We just replaced our garage doors. This is our 3rd install with Shenk Doors. As always the job is…read moregreat and the process was hassle free. As a realtor I always tell folks my experiences and share a few contractors. I will continue to share this information with others. Shenk doors has demonstrated to me that they value customers. We especially appreciated Justin. He was our installer and did a professional job. Thanks again

I called Shank door earlier this year simply because they installed the original garage door in my…read morehouse. I had two panels that were hit. My original thought was that they would provide reasonable service at a reasonable cost. This was not the case. The man that came for the the initial evaluation suggested a cost of about $700 to replace two panels. The final cost came in at $1500+. And the the door was not completely repaired. I had to repair it myself. Not to mention that this gentleman should not be on the job. I had to help him up from kneeling twice. After talking to another builder I found the price should have been half what I was charged. Never again.

We had a garage door vs car mishap on a Saturday afternoon. Contacted Josh @ Glamour that day and…read moreour new set of garage doors had been installed by the following Friday afternoon. The difference between our new doors and our 25+ year old builder grade doors is night and day. The new doors are more secure, better insulated, and so quiet. Josh was a pleasure to work with and we will call him for all of our garage door maintenance.

I don't know when I have ever received such customer service. He came out to look at my doors the…read moreday after I called him. My new doors were installed 8 days later. The doors are very glamorous indeed. Thanks Josh!

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

Very bad experience. Zips performed an interstate move for me in late 2025 which included full…read morepacking services (they were selected by my broker Interstate Moving and Relocation to handle my move). While the move out seemed to go relatively smoothly with a team of aound 8 movers, things went downhill from there. It took more than a month from the "earliest possible move date" to get a date of move in from Zips. I had to call my broker repeatedly for news only to be told they had no information but I should call back in three days for an update - I was told to be ready for a move at any time - causing significant problems for me with my employer. Finally I was given a date that was exactly in the few day period I had been clear from the beginning that I was not available. On Thanksgiving day! After repeated calls to my broker I was able to get the move delayed a couple days. The move-in was a disaster. The crew was 3 people. The truck was too small for the move so they had to make two trips (I had the sense my stuff had been moved to another storage facility closer to my home and the move in was perhaps subcontracted though I don't know that for sure). Many, many items were damaged from poor packing. Wooden sculptures with no packing. Glass frames packed tightly in boxes with no packing materials (all glass shattered), an antique wooden cabinet cracked from the weight of boxes placed on top of it, an antique mantle clock tossed upside down in a box with no packing. Following the move I filed a claim but received no response - regardless it appeared the default insurance was ludicrously inadequate to compensate and I had never been presented with options to recover full replacement value. Even worse, following the move I began receiving monthly invoices of more than a thousand dollars a month with interest and late charges for additional storage costs as if my belongings were still in storage at Zips. I spent hours over several months trying to talk to a human to correct the issue but it appeared to be impossible - their "very friendly and empathetic" AI bot said it would have someone get back to me immediately with no follow through. Finally I had to pretend to be a new customer looking for info on a new move and a salesperson called me back immediately and got me to someone who could fix my problem. Perhaps interstate moves of the magnitude of my household (a couple bedrooms) is beyond their capabilities. I wouldn't recommend.