Should have check yelp but called this place when they came up on google for a quote for a new…read moregarage door mechanism. Guy showed up, was very nice but put the high pressure sales pitch on. When I didn't bite, he said "Did the office tell you about the $69 service call fee?" No they didn't, just that you would be in touch. He offered to remove the taxes if I zelled it to his personal number. I balked at all of it since it smelled fishy and I should be told about the fee ahead of time - I just asked for a quote. When I said I was going to call the office in the morning and not paying - he wished me the best and left. Based on the other reviews, I won't bother calling and complaining. Don't call this business....

I am one to not write reviews unless a service provider really exceeds expectations or totally…read moreunder-delivers. Hanover Garage Doors falls in the latter category. I scheduled a service date with Hanover so that I would be the first job of the day. In order to accomplish this, my date was a little father out to accomodate the first call request. This was totally acceptable to me. On the date of service, the arrival time of the technician (Juan) was to be between 8:30-9am. By 9:30 the tech had still not arrived I called the company and spoke to Darlene. After explaining the situation and not liking what I had to say she hung up on me. Really? The residential garage door industry is very competitive and there are a number of high quality firms out there. Hanover Garage Doors is not one of them. They obviously have no respect for their customers. You're better off going elsewhere.

I called Shank door earlier this year simply because they installed the original garage door in my…read morehouse. I had two panels that were hit. My original thought was that they would provide reasonable service at a reasonable cost. This was not the case. The man that came for the the initial evaluation suggested a cost of about $700 to replace two panels. The final cost came in at $1500+. And the the door was not completely repaired. I had to repair it myself. Not to mention that this gentleman should not be on the job. I had to help him up from kneeling twice. After talking to another builder I found the price should have been half what I was charged. Never again.

While the repair guys were prompt, it seemed unnecessary to send two guys to do what amounted to…read moresome simple adjustments. I think they were here for less than an hour, we just got a bill for $188! $169 to just walk in the door, and .2 hours to actually complete the adjustment! That was $99, for 12 minutes of work! Thank goodness our economy is getting better. I'm sure that there are other companies that can do better! I'll be looking!

I don't know when I have ever received such customer service. He came out to look at my doors the…read moreday after I called him. My new doors were installed 8 days later. The doors are very glamorous indeed. Thanks Josh!

Josh is fantastic! The spring broke on my primary garage door. I called Josh for a quote in the…read moremorning, and 5 hours later the same day he arrived, on time, and promptly inspected and replaced the springs. Price was fair and was the same as his initial quote to me over the phone. Was professional and courteous throughout, and payment was easy. Would happily recommend Josh and Glamour Overhead Doors for fast and reliable garage door repair with excellent customer service!

I have a real estate team in the DMV. We sell over 80 homes a year. I highly recommend Dragan and…read morethe team at Zip. My clients have been very pleased with the white glove service and careful approach. If they make a mistake and its rare, they fix it. This is the kind of business I like to work with!

Since they won't let me post a review on their website:…read more An awful experience with this company, would not recommend - especially for military deploying overseas. I've had multiple issues which included them mistyping my zipcode so they attempted to pick up my stuff from the wrong address, ignoring my request to automatically charge me for any payments as I would be overseas and have restrictive communication (and when I finally got a hold of them when I saw a building of past due payments, they had the nerve to say they just need a verbal confirmation to charge my card.. when I had done so on two occasions), and finally they delivered my homegoods to my new address WITHOUT confirming a time when a free days prior they told me to be rest assured they would... so my stuff was delivered to a existent apartment unit. Their customer service side of the house is terrible that included poor judgment and no apology. This all happened earlier this month and I told my coworker and leadership to stay look for a different company.