I dropped by one day to arrange for my car to be repaired. The owner made an appointment with me…read morefor the next day to do the repair work and I brought it to them as requested. I left it all day and when I came back, they simply said they didn't get to it after I had done without my car all day. No call no notification.... nothing. It was this disappointing because I had heard so many good things about him.

Been my trusted mechanic for years. Great price and excellent work.always busy so you may have to…read morewait a day are two.

It is without any reservation one of the best place for automotive care you can take your vehicle…read moreto. From the moment you arrive a lady named Rebecca, will attend you. She is a person with a lot of automotive knowledge. She will listen to your problem with your vehicle, take notes and pass it onto one of the certified technician in the back. This shop is family owned, it was started well over 30 years ago by two brothers. There commitment to service and costumer satisfaction is very important to them and one of the reason they have been in business for so long. I took my 1994 Jeep Wrangler to them to diagnose a clicking sound coming from my engine. Not only did they find it, they fixed it in a short amount of time. They also replaced my transmission on such Jeep. My Jeep has never run so good. Someone mentioned in a review these people where not to be Trusted. It's funny that many I mean many people recommend this place. I come from Ocean Spring to take my cars to them. I have never had but honestly and high integrity from everyone at Coles. How else do you stay in business for over 30 years.

Very disappointing!! We always try to support local businesses. We brought my nephew's Crown…read moreVictoria in for an overheating issue, likely due to the cooling fan not coming on. We agreed to the $189 diagnostic check out, but was charged an additional diagnostic chemical block test fee without prior approval from us or discussion upon drop off. I witnessed the entire discussion myself. He received a quote of $1,080 to replace the electrical cooling fan and module. I told him to deny the repair, as that is complete insane pricing. He questioned the unapproved additional diagnostic fee, we were fine with the $189 and it was reduced to $280 from $315. He paid the $280 and picked the vehicle up. We bought the parts (same brand and model they quoted him with) the next day w/ warranty ($290) and I walked him through how to replace both parts. We were done in 30 minutes, this wasn't me doing it, this was the time for him to do it and learn while me telling him what to do. The prices quoted for the simple, straight forward repair were ridiculous. Sad to see from a long term local business. As a life long coast resident, I will share my experience when asked where not to go regarding cost effective, needed auto repairs. The nearly $300 diagnostic fee was going to be charged if we moved forward with repairs. What an experience! One and done!

Beware!!! If you value consistency, transparency, and…read moreintegrity when taking your vehicle in for repair (especially an older model Mercedes Benz) please read my experience with Debbie, Steve and Joe at Zimmerman's between 12/23/24 and 01/03/25 before you make the investment of time and/or money I would have preferred to totally bypass having to waste another minute of my time surrounding Zimmerman's Technical Services at 2256 Government Blvd. Mobile, Al, however, I would be remiss if I failed to give this review. If I can save at least one other potential customer from a similar experience it will be worth the additional investment of time. * My 2007 CLK 350 has seemingly overheated upon arrival to Mobile from Atlanta, Ga for the Christmas holiday. I was expecting to have Zimmerman's perform a schedule B Maintenance Service because they performed a schedule A during a previous visit to Mobile. * 12/23/24 Spoke to Debbie regarding scheduling. I was asked what 's the issue with the car. I explained that I initially wanted a Schedule B maintenance but now my car was not holding coolant. I told her I was constantly getting a reading to top-off the coolant, but I had just topped it off and it's still indicating top off coolant and steaming. She asked if the car overheated or if I saw any fluid leaking. I said I couldn't see a leak, but the car had steam coming from the engine. She recommended I have the car towed to the shop b/c I could potentially do more damage if I drive it in. I scheduled a tow with AAA. I later had to cancel and reschedule. * Fast forwarded to Tuesday 12/31/24 when I scheduled another tow with AAA. The driver Madison from AAA delivered the car to the shop. I was told that it would likely be Thursday or Friday before they could do anything. Thursday,01/02/25 I called for an update and spoke to Joe who said an engine replacement was the best option. He said he found an engine with 79k miles, and it will take a week to ship. The cost to replace the motor for that 2007 CLK would be between $5,500 and $5,800 (odd that he looked for an engine without anyone from Zimmerman's updating me on needing an engine and the cost). I said, I can buy another car for that price. He said that would include changing heads and radiator. I told him I wanted to check around and get back to him. I asked him when I needed to let him know which direction I wanted to move, and he said by Monday or Tuesday. He gave me their business hours 9-5 Mon-Fri, No weekends and said they leave for lunch around 11:30 - 1pm, which I had heard from Debbie too. * I immediately reached out to a male friend who has repaired and owned a few Mercedes. He and I conferenced called back to ask if they would allow me to have an engine, we found delivered to them. (I didn't tell them that I found an engine for 1,563.31) to them and ask about their labor rate. We spoke to a man who identified himself as Steve. I have a habit of always asking who I am speaking to. Previously when I had the scheduled A maintenance there, Steve, the owner, is who I interacted with via phone and f2f. I told him I had spoken to Joe earlier who quoted me 5,500.00 -5,800.00 for engine replacement and Steve said yeah, that includes changing out the seals and some other stuff. He said we should call back tomorrow, Friday, 1/3 between 10-11 am to ask Debbie if they could do that. That seemed odd to me too. He rushed me to get off the phone saying he was very busy. I politely reminded him that while I understood he was busy he had my car on his lot so I would need him to give me the courtesy of a conversation. * Fast forwarded to Friday when I get a call from Debbie who says they don't do engine repair and ask me if I could arrange to come get the car today. I am not interested in begging anyone to take my money. I did find it suspect that no one mentioned that they don't do engine repair until Friday Jan 1. Our interaction began December 23 with me being told to tow the car instead of driving to prevent any further potential damage and no mention of them not doing engine repair. I have recently started a small business. I understand the liability issues. I don't understand a lack of transparency and inconsistencies. * When I get to the shop on Friday a, seemingly frail, pale elderly woman identified later as Debbie comes out. When I asked her what happened and why Joe who quoted me a price on a replacement motor didn't tell me they don't engine repair her response was one reserved for the mentally ill, drunk, high or slow. She had the audacity to say, Joe didn't know that they don't do engine replacement. She said my husband is the boss and he says we don't do engine repair. I told her that I spoke to Steve, her husband yesterday, and he said I needed to call back and ask her. Now she double-downs on her deception and says you talked to Joe. I corrected her saying I talked to Joe and Steve yesterday. A complete waste of time!

These are the nicest people around, and are extremely fair. They do amazing work, and are also the…read moreonly ones who would attempt to work on our old Volkswagon. We drive an hour and a half just to go to them!

After keeping my truck for months and $1700 later, my truck still does not work Did not work when i…read moredrove it out the parking lot. Took the truck for fear they would keep finding fake fixes and continue to charge more. . Next step small claims court. All trust in this company has been lost! Be careful they will change parts not fix the problem and the bill will continue to grow.

Had a big issue with my dodge Ram truck. Not all shops work on Dodge vehicles. Paul's do and did…read more A great job on my Ram. All the mechanics are very competent men working and see the job through. This is a well Ran shop and I'm so happy I've found a place I can trust. Will be doing business with them through the years. Thank you to the employees at Paul's Automotive.

Great people. Professional, kind, & want to help their customers. I recommend Parrish'sread more

Been a long time but new owner really took pride and his business and taking care of his andHis…read morebusiness and taking care of his customers

Rester's always gives great service for fair prices. Have used them for 20 years. He has provided…read moreservice on my 2006 Honda Ridgeline, 2012 Toyota 4Runner, and 2018 Toyota Camry. I highly recommend Rester's.

Harold and Leon were my go to mechanics on Old Shell Road. My trust in the Rester name is well…read moreearned and my dealings with them on Shillinger Road has made my confidence in the Rester name even stronger. Keep up the good work and integrity. Greg M.

Back in October, we were driving to Mobile to look at buying a preowned Mustang Mach E. On the way,…read morewe saw one with lower miles and a lower price at BMW of Mobile. I messaged the dealer that I was on the way, Matt Snelson had it pulled up, we test drove, and I bought. I couldn't have been more happier with my purchase, and we had a truly great experience. They even had a cat inside the dealership! Great!

I took Beauty, my Mini Cooper S to BMW Mobile Alabama for her annual service, and honestly, it…read morecouldn't have gone smoother. I called on a Friday evening just before they closed, as soon as my service light popped on, and Heather in their call centre squeezed me in for the next day a Saturday afternoon --no messing about. I live across the bay, so I waited there and they didn't mind a bit. Reed, my service advisor, walked me through every step offering but not pushing extras. Got an oil change, wash, vacuum, full safety sweep--all for under one fifty so I feel thrifty! Communication spot-on, my car's running like a dream. Oh, and they even helped me pair Waze to Bluetooth when I couldn't figure it out. Comfortable waiting room too--free water, coffee, snacks, Reed lent me a phone charger which was handy because I forgot mine... and there's this adorable orange cat called Beamer who just melts your heart. They are dog friendly and my lovely whippet Twinkie got many compliments and lots of love even from Beamer, which puzzled her but made her roll her eyes. Ten out of ten, will absolutely go back. Highly recommend BMW of Mobile. BMW of Mobile also sell New and Used BMW's and MINI's as well as trade-ins. The employees seem friendly and helpful. The facility is modern and clean. It was nicely decorated for the holidays. My car was serviced for the estimated price and within the promised time period. It smiled as I drove home with Twinkie, they did an excellent job with excellent attitudes in a wonderful environment.

Awesome place to do business with Leroy is a stand up guy and went out of his way to help us outread more

The story of not replacing a part was not by Pro-Automotive this was under All-pro Automotive…read moreplease get your information straight before condemning someone.