I really appreciate the transparency here. They explained everything clearly and treated me with…read moretotal respect throughout the process. Honest work at a fair price. Been coming here for 4 years now!

I brought my Audi Q7 here for a windshield repair that was the size of a corn kernel and ended up…read morewith a 12 inch crack instead. They didn't warn me that this could happen and also didn't apologize when it did. Instead the owner asked me to pay the guy who was "fixing" it even after he made it worse. I ended up taking my car to the Audi dealership and spending $2,600 to get my ruined windshield replaced thanks to these guys. The owner said he would contact me with an update on what he will do to reimburse me for my loss but never did. It has now been over two years and the owner still has not contacted me so I am pretty sure that boat has sailed. I am quite sad since my family has been going to him for over a decade now but I guess that's life. Sadly, I recommend steering clear of this place.

Our first experience with them was terrific! Brought the Rav 4 in because it was pulling and the…read morebrakes were squeaking. I made an appointment. Instead of waiting, they took me back to my house (about a 5 minute drive) in my car (thanks, Mark!). Called me back mid-morning. Kept me posted the whole way! Picked me up and had my car done by around 2 pm. Dealer parts. Adam and Mark were great to work with; gracious, friendly and professional! Will be our one stop for all things auto for now on!

Brought my 2007 vehicle in for a few needed repairs. They called me and discussed what was needed…read moreand what we could wait to repair. This company is one of a kind. The service is fantastic and honest. They took care of what we can get to later down the road and what I needed ASAP. Been coming here for years with 4 of my cars and couldn't be happier. Great service and value to boot.

They are the best at Allen! So helpful and so kind! They are always honest and Bob is amazing!!read more

I was recently in a car accident. I researched Allen's Auto repair and Collision. I chose this…read moreplace because of the reviews. I'll be the first to say Raphael and his team did not disappoint. An amazing job is an under statement. Raphael was professional ,honest , knowledgeable and a man of his word. I would give 10 stars if I could. I will recommend his repair shop to anyone that's looking for honest and reasonable quotes,But most importantly to get the Job done right! Pictures do not lie check below. My 23 Hyundai Elantra

Damien is the secret to our being loyal clients for over 20 yrs…read more I recommend this location highly.

Very nice customer service very friendl, got my car fixed at a reasonable price clean and…read more efficient on time happy with there work will definitely recommend friends and family.

Went yesterday for my problems with my ac on my car and he was helpful and explained what was the…read moreissue got me fixed up for a good price ! Recommend him

Jefferson saved me in a pinch when my truck broke down. I called on a Sunday morning and he was…read moreable to get me fixed within 2 hours. Charged a fair amount that I was happy to pay. Definitely my new mechanic in Dallas and will recommend to anyone else who needs service.

AES has agreed to resolve my issue and me a refund. I don't know if the issues I have were a…read moremisunderstanding or something else. The original review is below. The trailer plug on my van stopped working. I took the vehicle in and they did a $180 diagnostic, over the phone they said the repair would be $1700 repair. My response was, I want a report or something in writing stating what was wrong and I was going to pick up the vehicle and take it to the dealer. When I picked up the van, I again asked for the report/ or writing details of what was wrong. In writing, they said they "suspected damage to the trailer wiring harness or the trailer connector" I asked if they tested the trailer connections at the plug, and they said they could not because the trailer module will not provide power unless it's plugged into a trailer and they don't have the correct tool. ( they wanted me to bring the trailer to them) I tested the trailer plug with a meter when I got it back home ( the trailer connector was loose) The two individuals I spoke with were Jeff and Terry the technician. I would never bring my vehicle back here, I would not recommend or trust this business. ( Just so you know, I used to work on cars, and I have always hated working on my own, I could have fixed this originally but I really just wanted to find a place to be honest with me and treat me fairly... that's not this place)

I took my car in for repair and understood the $180.00 per hour diagnostic fee. After having my car…read morefor a couple of days they said they needed two more hours time to diagnose the issue. I authorized the additional two hours and had no request for more time. When I got the bill they had charged me for five and a half more hours at $180.00 without authorization! Don't take your car here.

Took us in last second, even when I sensed it was not convenient for us to walk in on a Friday…read morebegging for help with putting on new leaf springs we brought in, that weren't even an exact replacement fit, where other parts and front end work especially, would be required for a perfect job done. I'll eventually redo the entire steering/suspension, where I'll reinstall the drivers side u bolts evenly like they are on the passenger side, but this was great here, being helped last second like this. Yet what I really appreciate most is authentic business, where my ass is not being kissed, I'm not receiving fake smiles and no one's pretending to be excited when they're not. I really liked this guys attitude. Don't know if he's the owner or what. I personally don't trust anyone who's smiling really big like they're truly happy to see me walk into their repair shop hauling in leaf spring packs on a Friday, and never having met me before. I wish more business owners and employees would be authentic people, and just say it how it is, be who they are, be in whatever mood they're in and don't front. Sadly that's not what naive consumers want- the ones who know nothing about how to fix their own cars while also running a shop. (Most everyone I assume). People complain all the time about real attitudes, but if they want fake ones, they should expect fake business. Which is what 99.9% of what we gets in shops... I'm paying these sweet smiling faces thousands to break my autos. It happens every time- I travel a lot. I go back to say the repair went poorly, and they smile really big, saying it did not. That everything is great or something else is wrong. Then I go home pissed as hell at myself for even going back, because if it's bad the first time, it's only getting worse if you go back. (Never go back). I then dust off and drag out my floor Jack and stands with my crippled disabled ass body that can barely turn a wrench most days, And I get to pull off all the mountains of parts they broke and yank out $350 new Delphi fuel pumps they put in, to find it's full of mud as I'd suspected, and never would have known unless I could remove my entire fuel tank out on the side of the not-level-street to pull it out myself to confirm my suspicions. Then I get to see the frame damage from them over tightening things, missing the bullseye with their hammers and wacking huge dents into my now altered rusting frame. I get to see my $100 fuel filler hose was cut down the side- and too far down, as well- because they removed it the fast lazy way. (Because I'll never see it... yeah). I get to go buy all new parts myself, and then I get to reinstall them myself, using my real torque wrench with my real torque specs and real brain, and I get to think about how all these fancy shops with free cold water bottles and new leather sofas and their smiling faces gaining 5 stars on Yelp! are so good at being fake and getting away with it, because they know the game and they know that you don't know shit. How you don't know that they strategize dishonest ways to get Yelp! to take my honest reviews down. I don't want fake repair work done on my truck anymore, so seriously thanks for being one of those rare authentic humans, and who's behind the counter while under the car too. End review rant. Excited to finally find a real authentic human in an auto repair shop. For real, thank you.

Fixed an alignment issue on my Challenger. Started work as soon as I handed over the keys,read more

Went in for routine checkup with the oil change. Fast and straightforward. This is why I am writing…read morethis review. The staff let me know that my radiator had a crack. Video taped it for me to show me. Recommended that I fix the problem within a few weeks. Just had that work done at a great price for being loyal. I don't always get a price lower than competitors. I don't always have the most convenient situations. But, I have ALWAYS, and I mean ALWAYS have been treated extremely respectful, important, and appreciated, with the best work. Ray, Christian, and all the mechanics, a BIG Thank You and Blessings. Great Business!!!!!!!!

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.