I took my car to Autoscope Dallas in 2018 for repairs. Due to the friendly and quick service, I…read moredecided to go back on October 14, 2020 to get my car looked at due to my check engine light being on. After the technician discussed the issue with me - plus others things, of course, including check engine light, coolant outlet flange on cylinder head and a climate control unit replacement) - I agreed to the service recommendations because I trusted them based on my first 2018 visit. The October 2020 visit cost me $2711.38. Exactly 2 weeks later, I returned to the shop because my light was STILL on, my car was shaking (it cut off on me while driving multiple times), and my vents were only blowing cold air when I needed heat. This visit then costs me $5748.46 (a diverter valve was replaced, a coolant hose was replaced, a heat exchanger was replaced, front struts and upper mounts were replaced, and a right front bearing carrier was replaced). GUESS WHAT? I STILL had no heat. My car STILL had a shake and my check engine light was STILL on. I returned AGAIN a few days later and the technician gave me a rental while they tried to "figure" things out. They pretty much told me that at this point they were doing me a favor by looking things over for free since I had already paid them over $8,000. EXCUSE ME??? After one of their drivers returned my car to me and picked up the rental I was driving, the manager called to tell me they had taken care of the everything... again. But guess what... MY ENGINE LIGHT WAS STILL ON. I decided to stop dealing with them and went directly to an Audi Dealership for a complimentary inspection. They ended up listing SAME ISSUES (at a cost of $3,300) that were supposed to be fixed by Autoscope. Pissed was an understatement. When I informed Autoscope of this and showed them the paperwork from the Audi dealership, they confirmed that they had fixed what Audi was listing as not fixed. Autoscope offered to take my car AGAIN, but I refused. I wanted my money back for services NEVER FIXED. I complained to BBB but nothing ever happened. I lost $8,000 and HIGHLY recommend NOT to use or trust this company. Don't be fooled by their kindness.

I had my 2018 BMW X1 exclusively serviced at Autoscope for 2 years and was always happy until I…read moretook my car in for a noise coming from the rear left side after I went up against a railing. They serviced it over 5 times over one year for the same complaint. Each time they said it was "fixed" and after spending over $7K without the noise having been fixed, I took it to Bimmers Only. They diagnosed it immediately as the rear wheel bearing - not in the front engine, where Autoscope said the problem was. I told my rep at Autoscope the diagnosis by Bimmers Only and he and the Nicole, top manager at Autoscope, adamantly denied that was the issue. They wouldn't refund any diagnostic fees or offer to diagnose it for free to confirm the wheel bearing needed to be replaced. Bimmers Only repaired it and the noise stopped immediately. I believe Autoscope did the repairs they stated, however, they didn't repair the problem I told them repeatedly was a noise come from left rear and I told them I scraped a railing. I did test drives with technicians so they could hear the noise. Additionally, in April 2026, They said I needed a new coolant pump - that coolant was leaking and my engine could blow - immediately or maybe in a month or so. Bimmers said the leak was very minor and it did not need replacing. I haven't replaced it and no problem since Bimmers did the repairs.

Luis and Esteban provide outstanding customer service and truly go above and beyond to make the…read moreservice experience as smooth and stress-free as possible. They are honest, upfront, and transparent throughout the entire process, which makes it easy to trust that your vehicle is in good hands. What really sets them apart is their communication. They keep you informed throughout your vehicle's service appointment, explain any issues clearly, and make sure you understand what work is needed before moving forward. They never make you feel pressured or left in the dark. Their professionalism, attention to detail, and commitment to taking care of their customers are exceptional. It's clear that Luis and Esteban genuinely care about providing quality service and making sure their customers leave satisfied. I highly recommend them to anyone looking for honest, reliable, and top-notch customer service! I wouldn't expect anything less from a couple of US Marines!

Took care of my oil change in a timely manner. Esteban gave me good advice regarding an under…read moreshield on my F150 pickup. This was a great help, since I can not easily crawl under anymore. Very practical advice.

Big Thank you to Bob! Owner of this business Lord of the Rings. Truly a king of a man. Bob welcomed…read moreus yesterday during a very busy time. We have " classic" Volkswagen vehicles. Our 1969 Karman Ghia is a treasure. We've been on the hunt for a mechanic who loves Volkswagen ( air cooled ones) like we do. Bob was so good to explain he's very busy with his current VW and Audi clients and regrets he cannot help us. His honesty, kindness and obvious understanding of our predicament was refreshing. If you have a water cooled vehicle and value that automobile. Bring it here! We are sure you will not be disappointed .

Bob Mullen is a national treasure. Where else can you take your daughter's car to get honest and…read morestraightforward advice? I dropped the car off with a request to let me know what all it needed. I braced for new brakes, fluids, and some additional work. I would not have been surprised to have that. I expected brakes at the minimum. Instead I got we topped off fluids and changed the oil. So, why would I say he is a national treasure? Because he went out to car with my daughter and me and spent a lot of time with a thorough walk through about the reason not to let gas get low in car, how to check oil, check tire pressure, and change the windshield wipers. I had shown all of this in the past but this time she said to me, I shouldn't let my gas get low, should I? And that saves us over $2,000. So, Bob, thank you so much for being so kind.

I'm a Lewisville customer and sad they aren't as close but I love the service and kindness I got at…read moreMike's. They did my brakes, state inspection and oil changes. They quoted reasonable prices and just provided an all around good experience. Joseph was awesome whenever I came in to get service. My coworkers who have gone there, thanked me for the recommendation.

I have been taking my cars to Mike's Auto Center for about a year now. From oil changes to…read moretransmission's the guy's there have always been friendly and fair. They aren't trying to up sell you, they just want to make sure they take care of the customer. I love that I can show up in the morning and get an oil change done without having to drop my car off, or wait a long time. It makes it convenient when you have a busy schedule.

I recommend you come here first. I was looking for new mechanic and I came in for leaking power…read moresteering fluid issue. I was worried I would have to replace power steering pump, but he told me that wasn't necessary- only needed to replace the lines that had some damage. He also resolved the leak on the V-tech gasket which I recently paid another mechanic to replace (they didn't). The pricing was more than fair- generous. The repair was done same day. Very courteous and kind. They made a customer for life.

This is an efficient shop run by an honest, competent mechanic. No appointment. First come first…read moreserve. No chitchat, to the point style communication. I called the day before about the engine problem. Boss gave a decent estimate. I showed up the next morning and saw him in the parking lot. He checked the car right away, ordered the parts and told me to wait inside. They started working on the car, took apart the engine cover and showed me the old parts, and the new parts to be put in before wrapping up. The whole thing was done in an hour, much quicker than the book labor rate. The car was left running for another 30-40 mins to let the sealant cured. Boss didn't explain that. He just said it was not ready. Boss is super busy running in & out, inspect incoming vehicles, talking to customers in person, follow up on repairs by the team, ordering parts and answering messages and inquiries, doing cashiering, writing receipts. I can see why he can't do all that all the time but he is pretty close to Mr. Do it all. Most people would be overwhelmed in his shoes, but he is pretty calm the whole time. I can easily give 5 stars for the value and quality of work it provides.

This business seems knowledgeable, trustworthy, professional and thorough with diagnosing and…read morefixing mechanical issues with Hondas. They were also in the correct price range for their services. I recommend this business!

If you have a Honda, don't go anywhere else! I came here based off feedback from a buddy of mine…read moreand seeing the reviews here. Great communication, good prices and great work! Ignore any BS reviews of negative feedback you read. I will be back!

The BEST shop in the DFW!!! I recently moved to the area and needed a trusted, reliable mechanic. I…read morehave taken my car to Dallas European Auto a few times now and they are extremely quick and easy to deal with! They always take care of my baby and return her like she's brand new!!! Huge shoutout to Amir and Adam for always being so kind and friendly. Adam is very good at updating me on my car while in their hands. Much respect for everyone there. Thank ya'll!!!!!!

Love love love this place !…read more They are so honest! Exactly for a lady who know about cars ! I was think my car needs break change then I went to other place then they told me I have to ordering special breaks for my car it will cost $1350 . Then I called my friend and friend told me it should not cost that much cuz my car only drive 35000 miles! And friend recommended this place , she told me . Her church people who driving European car they all going this place. And then I give a try in this place, when they check my car and told me I don't need change my breaks and it looks fine !!!! Then what ! I falling love with this place immediately! Until now over 3000 miles my breaks still working well ! Today I had oil change in this place and it was quick and great service! You know it's so hard to can find a place to build trust ! Thank " Dallas European auto" ! I will also recommend my family and friends all come this place ! You guys great ! Highly recommended!!!

I brought in a car to get a pre-buy inspection on it done. They got me in quickly and checked…read moreeverything that I asked for. They even brought me out to the shop and showed me everything, which that was the first time any auto shop had allowed me to do that. Had a good experience overall.

Lloyd is GREAT! Trust this guy! I have a daughter at SMU--she had car issues. I live 1800 miles…read morefrom Dallas. Yet, Lloyd stepped in and handled EVERYTHING! Trust, Quality, a true gentleman. And more than a fair price!