Our first experience with them was terrific! Brought the Rav 4 in because it was pulling and the brakes were squeaking. I made an appointment. Instead of waiting, they took me back to my house (about a 5 minute drive) in my car (thanks, Mark!). Called me back mid-morning. Kept me posted the whole way! Picked me up and had my car done by around 2 pm. Dealer parts. Adam and Mark were great to work with; gracious, friendly and professional! Will be our one stop for all things auto for now on! read more

Brought my 2007 vehicle in for a few needed repairs. They called me and discussed what was needed and what we could wait to repair. This company is one of a kind. The service is fantastic and honest. They took care of what we can get to later down the road and what I needed ASAP. Been coming here for years with 4 of my cars and couldn't be happier. Great service and value to boot. read more

Dennis Road Automotive - Auto Repair Near Me - Dallas, Texas

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They gave me the best quote to replace all 4 of my brake calipers at $370. After I finished getting quotes from all over the area, I tried setting up an appointment but was denied. They no longer use customer supplied parts, which sucks considering I already bought 4 replacements after giving me their quote. They also told me they don't usually work on BMW's but that was never issue in the beginning, so I'm confused why that was even brought up. I've learned very recently how scammy the auto industry is. I used to work on vehicles when I was younger. I'm not some clueless person who can be taken advantage of. I've been given quotes that were so high, that I asked how much it would lower the cost if I supplied the parts--to which many shops responded with word salad. They use parts to jack up the total cost. Someone I know was charged for 5 hours of repair work, when the total time took 10-minutes. Hidden cams are your best friend people. They charge you for things they either forget to do or fail to do at all. read more

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The reason why I would not recommend this shop is they want to charge $160 an hour to fix a piece of plastic that came off the bottom of my car on 1/2 of it. The guy told me they charge $160 an hour for all jobs that is a rip off. It will take probably 15 minutes to fix it and that's it. read more

Dennis Road Automotive - Auto Repair Near Me - Dallas, Texas

These guys are THEE BEST in Texas!!!! They have done everything from oil changes to a complete engine replacement. Very nice crew and incredible at everything they do!!! There is no better shop around!!!! Guaranteed!!!! read more

The "gentlemen" at Dennis Automotive are a phenomenal group of men. One of our vehicles was having an issue with a tire, alignment and the ride was rough. We made an appointment. They were able to diagnose the "issues" the next day. We had a tire replaced at Discount Tire and Dennis Automotive found all of the unfortunate other issues with the vehicle. The repair took longer than expected but Parrish kept us informed during the repair process. We have used Dennis Automotive over years for this vehicle. Unfortunately due to the make of this vehicle, the parts are difficult to replace and. But they have resources in finding what is needed. I have learned more regarding this vehicle and what certain parts / equipment due in making this vehicle run smoothly. Parrish was very apologetic for keeping the vehicle longer than expected. But I know it wasn't his fault. (( Our streets here in Dallas; due to the lack of ran are brutal! )) Thanks to the "great group of men of Dennis Automotive, we're riding smoothly. read more

Professional experts who care about their customers! I brought my truck to Dennis Road Automotive thinking I might need a new engine, their diagnostic tests pinpointed the problem and instead of charging me for a new engine, they explained the problem and the solution keeping me in the loop throughout the process. This shop really goes the extra mile. This is the best auto shop I have been to I cannot recommend them enough! read more

FAST, RELIABLE, HONEST, GOOD, & TRUSTWORTHY automotive service is so hard to find, but so THANKFUL that I have found Dennis Road Automotive to fill that void. Brought in my 2014 Honda CRV for air conditioning issues, air was blowing but it was nice and hot like Texas summer day... Turned out my ac compressor had died and needed to be replaced. They took care of me without feeling like everything was a constant up-sale which so many automotive places seem to do when you have issues with your vehicle. By far the best experience I could have had with the amount of stress car maintenance has. They have created a FOREVER customer with the royal service received. I will be referring all friends and family to Dennis Road Automotive for any service that they may need with their vehicles. read more

Can't say enough good things about these guys. Just solid human beings on top of being excellent trustworthy mechanics. I've been taking my Nissan Rogue there and I honestly think having them so close to my house is a value add for real estate in the area! read more

Dennis Road Auto has been a lifesaver! I have been a customer for three years now and I'll never go anywhere else. I bought a used car a few years back that gave me a lot of trouble--thousands and thousands of dollars worth of trouble. After being ripped off at a few places, I FINALLY found Dennis Road! I took my car in for new brakes and after inspecting the vehicle, they told me I still had a year or two left, saving me hundreds. Ever since, they continue to honestly advise me on what needs fixing and what doesn't yet--and the things that do need fixing cost me less than other mechanics have charged me. I've never had a repeat problem with something they've already addressed. As a female who didn't know much about cars, Riley, Jeremy, James and the whole team always walk me through everything I needed to know. If I ask, they'll take me right up to my vehicle and point out what they're talking about. When my budget was tight here and there, they worked with me to figure out what to prioritize and how to get the best bang for my buck, ex: I had transmission issues that were a costly fix, so they worked out a way for me to SAFELY hold off on further damage until I could afford a more permanent fix. They even gave me a list of things that weren't wrong *yet* to keep an eye on and start budgeting for in the future. The prices are honest, the work is exceptional, and the team is always friendly and accommodating. They've bent over backwards to help me in big ways, but it's the small things that stick with you. I've heard them arrange rides for older customers, offer to help out someone with an emergency after hours, and when I was new to Texas all on my own, they went out of their way to offer support and recommendations. All in all, cannot recommend them enough! read more

Found this company on yelp and chose them because of the great reviews. Well, the reviews were correct. I brought our Lexus SUV into the shop and they were able to diagnose and fix the issues where 2 other shops couldn't correct. If you work with anyone, ask for Riley. Riley was super knowledgeable, helpful and very fair. I am now a permanent customer! Thank you Riley and Dennis Automotive! read more

Took my car in for steering problem. I was pretty sure I knew what was causing the problem but only told them what the car was doing. I expected they were going to advise me that several parts need replacing. When I got the call they said an adjustment fixed the issue and while my struts were on nearing replacement I could get several thousand more miles before I replace them. Basically they told me what was wrong, apprised me of the condition of the parts and offered me honest alternatives. Car now drive perfectly. Will definitely have them doing all my future work. read more

Great dudes. Fair and honest handling of my transmission and radiator water leak issue.

Man these guys are awesome. Between Jeremy and Riley they were super helpful and responsive. They kept me in the loop every step of the way.

Very friendly and knowledgeable! Sorry I left my soda can in your waiting room!

I have tested this mechanic again and again. They always come out on top. After any major estimate, I always bring the vehicle and the estimate to my mechanic buddy (secretly), and ask if the repairs needed are legit. Myself, I wouldn't know an accurate repair if it bit me in the butt! Every time I show it to my buddy, he says it is legit and fair... every time. Over the course of 7 years, I have tested them many times and they always come out honest, affordable and worth every cent. I met the owner. She is often around. I asked her about honesty and auto shops once. She said, "We have one simple motto. Can I go to bed and sleep at night after the work I did. If the answer is yes, then I did my job right." That sums them up pretty darn well. They do the work like it's their own car in the driveway. Great job guys! Keep it up! read more

I came into Dennis Road Automotive today on short notice. I called the shop about 11:30AM and asked if I could bring in my car to receive a second opinion on some maintenance items recommended to me from the Dealership. I made an appointment to come in around 1:30PM for them to take a look. Walking into the shop, you will first enter the waiting room which is clean and well kept. There is WIFI, cold water, and a slew of well organized magazines to keep you occupied. The restrooms are well kept as well. Sliding the adjacent door back, you enter into the edge of the garage and make your way to the front office. Here I was greeted by Jeremy and went through the list of things recommended by the dealership. He indicated that he had to run an errand and that someone else might go over the results of the inspection in his absence. Their mechanics spent a little under an hour going over the items on my list. Jeremy came into the waiting room and sat next to me with a slip of paper with the results. Of all the things on the list, he found no material problems other than recommending air and cabin filters on the car. Jeremy explained the methodology behind the dealership recommendations as a "one size fits all" type solution which often times based on car mileage and not actual condition. I actually appreciated that Jeremy didn't say anything specifically negative about the dealership service department. He explained that some people prefer to be more proactive than reactive to the condition of their cars. Also, when things break on premium cars they generally cost much more to fix. Seems logical. My car will be 10 years old this year, and while I prefer my car to be in top running order, I don't want to spend $1300 on maintenance items which are just not "due". Jeremy was gracious enough to offer me a concession on their normal inspection fee as well which was greatly appreciated. Given the above experience... though I have not yet spent a dime at Dennis Road Automotive, they have just gained a customer in the future. read more

Can't say enough good things about this place. I was waiting for a few weeks before the review, this allowed me to take my car, my wife's car, and mom's car to get a good sampling. All I can say is customer service and honesty come first here. That's right, a mechanic can be honest. They saved me from having to replace my compressor by simply replacing the gaskets. On my mom's car they saved her from buying a new compressor by giving her options for saving money. When have you been to a mechanic that doesn't try to get more money out of you? I have found a mechanic that I plan to take all of my vehicles to, they are family owned and absolutely top notch. Check it out! read more

I am the type of guy who is pretty untrusting of mechanics and the like, so i struggle to find people and businesses that Ii feel aren't just trying to take advantage of my severe lack of knowledge in things like cars. These guys, however, always take good care of my car, charge a fair price and talk to me about what needs to be done without pressure. I really appreciate that about them and highly recommend them as they have become the only place I bring my car to get worked on. read more

They left my skid plate hanging on by a few threads right next to an expensive and critical hybrid steering motor. They charged me a $200 premium over the industry norm for a job not finished. Luckily I looked under the vehicle when I got home. Sorry guys, I gave you a shot especially since you took care of me on Moog's mistake, even though you chastised me like I did it which is extremely rude, but you won't gouge me again and leave parts dangling from under my vehicle. A customer has a right to ask questions and you should willingly answer them. Not feel challenged. It seems you're a good shop but not in my experience. I tightened the bolts myself because you're not touching my vehicle again. I asked for you to refund me the premium you charged me and you said no, knowing I was going to post this. No one deserves to make extra on a poor job. I didn't ask for all my money back, I asked for the extra profit premium you charged me back. So here it is, your choice. read more

Dennis Road Automotive - Auto Repair Near Me - Dallas, Texas

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After all the good reviews I saw, they don't even work on VWs. No suggestions on what I should do. You better look somewhere they work on all vehicles. read more

The guys at Dennis automotive took care of my 2005 Pathfinder and will definitely be back for any future things I might need in automotive repair. I had almost sold my Pathfinder due to the estimates from other repair shops on an emissions issue I had that was going to be thousands of dollars to replace catalytic converters and depending on that result may or may not pass inspection. I loved the vehicle and was upset that I was being forced to a decision when everything else seemed to be in good shape. I went to three other shops before I talked to Dennis Road Automotive. It wasn't till I talked to them that I felt I even got a straight answer. I am a CPA and have heard about Dennis Road through a client that has had great success using them so I decided to let them have a look. Not only was I surprised that they were able to address the mechanical issues quicker and more competitively prices, but that they kept me informed every step of the way. They were fast, professional and competitively priced. You really can't ask for a better turn out and I am so glad to not have a car payment and still have my Pathfinder. It is such a rare find when you can have confidence in a mechanic that they do what they say they are going to do and they stand behind their work. I hope to now keep the Pathfinder rolling confidently towards 200k miles and with the help of Dennis Road, have no doubt I will go there and probably well beyond. read more

I found Dennis road automotive after hearing great things about the shop from multiple sources (reddit, yelp). Their work, timeliness, and customer service all lived up to their expectation and I received nothing short of a very satisfactory experience. Our 02' Mazda needed a new AC compressor, alternator, battery, and fuel pump. A few things that impressed me the most: -Great communication at all times about what to expect and detailed explanation of the issues. Very friendly staff and honest staff. -Incredibly fast. Had our car towed there on a closed Sunday and they were finished Wednesday by noon. -Reasonably priced -Thorough walk-through of repair We had one hiccup that was not their fault, but they were extremely quick to please us and fix the issue as a priority. Upon initial arrival to get the car, it did not start. They diagnosed it and gave me a solid run-through of the options within the hour (it was 5:30PM close at this point) and had the fuel pump fixed by noon the next day. They turned a situation that could've been extremely stressful into one that felt very accommodating because they have the best intentions for their customers. read more

Decided to go here based on yelp recommendations. So glad I did! They were courteous, friendly and definitely knew what they were doing. They repaired my ac and it's blowing colder than ever. Should I need any other repairs, I'll be back. Thanks guys! read more

Dennis Rd automotive is one of the best places in Dallas, for customer service, quick and prompt service and over all quality. I searched for a good mechanic to take my car to because I overall don't trust most mechanics and found that these guys are not only honest but they treat me with respect. They could easily tell me anything about my car and charge me outrageous prices but instead they tell me exactly what's wrong and charge fair prices. I recently had my radiator go out late at night. I called them to let them know the tow truck would drop my car off so they could look at it and asked them to call me in the morning. They called me that same night and got me all set up for the next day. They had a new radiator installed and back to me the next day. These guys are legit and come highly recommended by me. read more

Extremely satisfied with Dennis Road Automotive. My 2003 Ford Focus broke down so I had it towed here. It turned out to be the timing belt. What could have been a very costly repair wasn't so bad with them. They replaced the timing belt and the water pump for a very reasonable price. Every interaction I had with them was very pleasant, from the first phone call to me picking up my car. The men are respectful, honest, and kind. They earned my trust and I will definitely use them in the future. Thank you, Dennis Road Automotive! read more

I am so displeased with this shop all the sales and mechanics lie and up the price I will not return to this place Jeremy James and the owner are liars, take advantage of people because they know we need our vehicles on a daily - the shop is "successful" because they take advantage- steal / the entire shop is dirty, smelly and disgusting - they came back and told me it would be $10,000 to repair my vehicle DO. NOT BRING YOUR VEHICLE TO THIS SHOP read more

I absolutely do not recommend this auto shop at all,they are unprofessional, non reliable and extremely overpriced. James is not creditable with his long estimated giving you the doctor talk to confuse you and over sell please take your vehicles elsewhere the reviews are fake and built not by customers but by people he knows and staff relatives. this is my opinion and personal experience with this shop. read more

i have been a customer at Dennis Road for almost 8 years! I take all my families cars there and refer my friends. As well as we use them for our company cars. These by far are some of the most honest, trustworthy, reliable mechanics in the business. They dont try to take your money they are honest with you on what you need. I appreciate that very much especially being a female so many places will tell you you need things you dont. So thank you guys for being a Rockstar! read more

A long-time customer recommended these guys because I needed a new catalytic converter, so I called for a quote. James asked me questions, talked me through the process, answered all of my questions, did some research, and gave me a fair quote. I brought my car in and also asked them to look at a brake issue another shop was unable to resolve after I had taken my car in multiple times. Jeramie found the issue was actually blown struts, talked me through it, and gave me a good quote. The work was done in a timely manner, and I feel James and Jeramie both gave me honest guidance. I didn't feel like they were trying to take advantage of me. They actually identified some wear on my radiator but told me I have time and showed me what to look for. It's been a few weeks, the brake issue is gone, and my car is driving well - even as we're about to hit 200K miles! They even knew the customer that referred me and the name of her car :) Excellent neighborhood shop! read more

We own a Mazda 3 and the ac and clutch went out at the same time, go figure. And right before Christmas! Dennis Auto was great they fixed the clutch in record time and let us know that the car ac could wait till after the holidays. When it came time to fixing the ac they honored the original quote from 2 months before and also fixed the ac very quickly. I was also really impressed with their customer service. We will be taking our cars back to Dennis. read more

These people are in charge of my cars. My car is too big an investment to just let anyone mess around under the hood! I have been going into their shop for about 4 years now. The shop is clean. The floors are clean. Martha Stewart may not have decorated their waiting area, but I don't go there to get decorating tips. These people fix my car. They charge me a fair price and they say funny things while I am in the office paying my bill. I have started getting the oil changed there too. read more

Really superb place. Go there enough and the guys there will know you by first name and treat you like family. Really fast and cheap service. They try to do the best for your car in the cheapest way possible. No gimmicky or phantom fixes so they can charge more. I go to them for any and all issues with my car; they're the only ones I trust to get me a fair deal and take care of my car so she lasts for as long as she possible can. Would HIGHLY recommend this to anyone thinking about getting their car looked at. read more

Thank you Yelpers!! These guys live up to their reviews. They looked at my car at the time I'd made an appointment, they did an honest and fast job. And an oil change for $30 is awesome. They didn't even charge me labor for the oil plug leak. read more

DRA has been providing service for the company I work for, for quite some time. My company referred me to them the day my Alternator went out on my Acura. I contacted James, he gave me a quote and told me to drop it off the same day. I ended up getting my vehicle back the next day. Adam contacted me and let me know all that I needed regarding my car, as well as pick up. They all provide great customer service and make sure you know all that has been done to your vehicle. I will continue to get services from them moving forward and will recommend them to anyone. read more

I have been a customer at Dennis Road Automotive for as long as I can remember. With the help of these knowledgeable and friendly guys, we are able to keep our cars for a long time. You may be able to find it cheaper- but at Dennis Road Auto, you can know that it was done right, fairly and that they will stand behind their work. I have sent lots of friends and family there, and everyone becomes a happy, regular customer. It is so nice to have honest mechanics...now I just need an honest dentist! read more

Quite possibly the best automotive shop in the country (and I've been to shops everywhere)... The check engine light was on in my older Tundra. You never know how far down the rabbit hole that will take you. It was an O2 sensor. The truck also needed an oil change, tire rotation, etc. So I took it into Dennis Road Automotive on the recommendations I've seen here and online. Everyone was right. They were ready for me at the time of my appointment, they went over what work would be done and diagnosed the check engine with solutions and prices before work began. Here's the kicker, they even gave me a ride home and back (about 2 miles away). Originally, I had been considering trading in my truck for a new one, but the price and service level at Dennis Road Automotive were so good, I'm must going to go ahead with some of the higher-mileage maintenance on the vehicle and keep it around a little longer. Friendly people, clear and precise explanations, fair prices and quality work make Dennis Road Automotive my new go-to auto shop. I would highly recommend them to anyone. read more

From the welcoming atmosphere to the service provided, the guys were courteous and extremely helpful. I came in without an oil change appointment and they could tell I was on my lunch break, but they worked me in and worked as fast as possible. I think I was caught off guard by how nice they were and the fact that they weren't pushy. I'll definitely be back here for any tuneups and/or any other car related concerns in the future. All the 5-star reviews here are on point! read more

Good work, fair price, knowledgeable staff that communicates well all the way through the process, thank you!

I have been going here for repairs for 15 years, I refer all my friends to them as well , without reservation the most knowledgeable, forthright, honest repair shop i have ever experienced! read more