I had an appointment at 10:00 for a 20k checkup on my new car. I was there at 9:59. It took awhile…read morefor anyone to realize I was waiting beside my car. A guy walked over with an electronic pad. I gave him my name and appt time. He found it and wrote my service advisor's name on the car and told me to wait by the car. Soon a lady came over with a form and took down my information. I told her I had already checked in. She gave me the form to sign with just "20,000 check up written on it" and have it to me to sign. I added "left rear tire leaks". She said , "Oh, okay I'll tell Jacob." Soon I see Jacob come back his station and start dealing with another customer. Finally Jacob gets to me and we establish why I'm here. He says it will be an hour to an hour and half. I look at him and say "well it's already been 30 minutes. My appt was for 10 and it's 10:30!" He escorted me to the waiting area. After awhile a very nice young man strolled up and introduced himself and asked me how my service was going so far. So I told him how the first 30 minutes went. I asked how long he had been with the dealership (3 months) and his job ("customer satisfaction."). We had a nice detailed conversation and I definitely felt "heard." His name was Geoffrey Johnson. He does a great job and HE is the reason this review is 4 stars and not 3. They came to get approval to charge me for the flat repair. And I was FINALLY out of there at 12:30 pm.

I had a great experience at Toyota of Dallas this 2026 Memorial Day weekend. I saw online they were…read morerunning specials, so I came in for an oil change and state inspection and worked with Lissette Santana, who was on it! I'm used to waiting in my car for a while for a rep to become available, but she came up immediately, checked me in, and walked me through everything. She let me know about some in‑store deals that were even better than the online discounts I found, which let me take care of all the services I needed and some extras. During the service, Lissette was responsive, timely, and made the whole visit smooth. And I had a chance to talk to the manager Gary too who was making jokes and had a good demeanor and the technician sent a video walkthrough of my car being serviced, which was nice. Would recommend this location!

We are so happy with our experience at Texas Brand Auto. We purchased a 2016 BMW 320i and Nick and…read moreKen were very helpful, communicative, and reasonable throughout the process. While negotiating Ken went out of his way to help us get a great deal on our trade in (finding a buyer to get us a better deal). Ken and Nick also fixed all very minor issues on the car and even fixed a tiny dent on the roof for free! This was really wonderful service and we are so happy with our great new BMW! Great experience! Much better than I have gotten at some of the bigger dealerships!

I can't say enough of how Happy I was in purchasing my new used car from TBA . Nick and Ken were…read moreoutstanding to work with. Not a moment of pressure sales and all my questions were thoroughly answered. The vehicle I wanted was in the process of being purchased but after the sale fell through I was contacted promptly of its availability! I REALLY wanted this car. An immaculate VW Passat in my favorite color of dark blue. Anyway back to Nick and Ken! Both gentlemen made me feel comfortable and well taken care of. If and when I'm needing to purchase my next vehicle I will definitely go back TBA ! There is none of the big dealerships pressure and run around. Give them a try I guarantee you won't be disappointed.

PLEASE READ BEFORE BUYING…read more This is long overdue. I tried not leaving this review, but the public has to know. I don't deserve what I'm going through with my perfect credit score being over 740. This vehicle has a recall since 2019, but the dealership doesn't touch anything aftermarket, it has to be stock. When I first saw the vehicle, I checked the engine light since it was deleted. I barely saw enough since I didn't want to be caught. Now that I have the vehicle, there's more than what I expected. Again, bring an engine code reader, don't go by what they say. I'm spending over $1,200, and there's a lot more I'm having to pay to get my valve springs repaired which is around $800-$1,600 to fix. So yeah, I'm one "happy" customer alright. I already replaced the fuel filler neck and charcoal canister that was causing the fueling up the gas tank problem, and now the most expensive one yet is my valve springs that's causing a lot of things to go wrong with my ride. I got crapped on, big time time. I surely hope everyone double and triple CHECKS ANY vehicle before buying. Don't just go by what anyone says at all. That is all. Thank you.

We had a great experience here getting my husband a new car! Mr Anet was very kind, honest and…read moreaccommodating. We will be sure to check his inventory in the future when we need to replace our other vehicle. We felt like he gave us a very fair price and good value for our trade in. Thank you!!!!!

Wanted to go to the best rated Jeep dealership in DFW. Forest Lane was it (Thx Yelp) I inquired…read moreonline via their website and told them what I was interested in. I was sent an email with a appointment with Sia. He even sent me a short video of the vehicles. Pleasantly surprised. I walked in the following day and was asked a couple times if I was being helped. I appreciated that as well as the offer of coffee or water. Sia was welcoming, "crunched some numbers", researched inventory of what I wanted, as well as showed me the inventory and THE PRICES! Although I went home empty handed and slightly disappointed Sia did provide me with useful info to prepare me for getting a Jeep in the future. Also, while he did his job, he invited me to make myself at home in the comfy waiting room. Would of been nice to have a choice of Hulu or Netflix on the tv screen but I did learn about all the staff AND the fact that they are Pro Pride and puppy friendly. Really wished I would of known about that as I just got a pup and would of liked to bring him along. When I do get my Jeep, I plan to go to Forest Lane!

My daughter's first car purchase should have been a positive experience, but unfortunately it has…read morebeen extremely frustrating. We purchased a Dodge Charger from North Dallas Chrysler Dodge Jeep Ram with a signed agreement that the hail damage would be repaired before delivery. After the first repair attempt, the vehicle was returned with several visible dents still present, a large scratch in the driver-side window tint, unplugged vanity mirrors, and a new interior rattle. After a second visit, only some issues were addressed, while the tint damage and remaining dents were not restored. Additionally, a significant amount of gas was used on said vehicle traveling to and from the services needed and was not replenished. I appreciate the willingness to try to resolve the issue in the beginning, but the repeated incomplete repairs and lack of quality control and follow-up have been highly disappointing. At this point, I expect dealership management to honor the written agreement and ensure the repairs are completed properly as contractually agreed upon. This is considered a consumer protection violation.

Service after the sale was really bad. My main complaint was the poor communication…read more I purchased a good car at a good price and all seemed fine for a bit. But my new plates never showed up. I will spare you the details but the auction company they got the car from lost the title. It took TEN months to get my plates. They finally got it done but honestly, every time I called, it was "she will call you back " and after my third time they finally would. Multiple emails with no replies for updates. It was this same thing over almost an entire year.... So exhausting. So for this reason, I do not give them my recommendation.

Got a car from here in December. Tomorrow will be the first day of April and I still haven't…read morereceived my title and registration. This place tried overcharging me for the car when the listed price was publicly available. On top of that, nobody seems to give a shit that I still haven't gotten my title and registration. This place cannot stand on business. I can't believe they are in the business of selling cars. No team work and no professionalism.

Amazing car deal and good service there cars are in good shape and also good pricing come check him…read moreout.

The guy who runs this place is honest and was excellent to work with! He sells low mileage, clean…read moretitle cars and they are very clean! His wife runs all the paper work and let me tell you, she was very efficient and was quick! I was very nervous buying a car because there are so many shady dealers out there, but I am SO HAPPY I bought my car from this place! His cars sell fast! So make sure you don't hesitate to look at it once you find one! I couldn't recommend this place more! He also gave me the entire carfax of maintenance and any damage up front!

I don't usually leave reviews, but RPM Garage absolutely deserves it…read more I've bought a handful of cars over the years, and this was hands down the best experience I've had. From the first call to the moment I drove off, everything felt straightforward, honest, and actually enjoyable--which is rare when buying a car. The inventory is on a completely different level. You can tell these guys are true car enthusiasts, not just a typical dealership trying to push units. The car I purchased was exactly as described--no surprises, no games. They were transparent about everything and encouraged me to get a PPI, which gave me even more confidence in the purchase. The whole team was professional but still very laid back. No pressure at all, just good conversation and real knowledge about the cars they sell. Paperwork was quick and smooth, and they handled everything efficiently. What stood out the most is how much they actually care about the customer experience. You're not just another deal to them--they take pride in what they do, and it shows. If you're even thinking about buying a car from RPM Garage, just do it. I'll definitely be back for my next one.

I can't say enough good things about RPM garage. Let me start by saying I came from a place in…read morePlano called HiLine motors, which was a real shady business and the car salesman never answered my texts or called me back, I practically had to BEG him to sell me a car. After that fiasco I decided to visit RPM garage and look at their inventory, and they have some really nice cars! If you go here ask for Trinity, he was super helpful and communicative. He practically restored my faith in car dealerships. He even was kind enough to take the car to get a PPI (any dealership worth their salt should let you PPI a car), it underwent a full inspection including bore scoping, and he even paid to have the spark plugs changed out of his own pocket! RPM has a real nice showroom, if you're a car guy or just anyone who likes fast and good looking cars, you won't regret stopping by here! Super happy with my new (to me) Porsche! Edit: to the 0 start reviews, these are used cars and NOT certified pre-owned cars. The condition of the car is entirely dependent on how well it was maintained by the previous owners, that is why you pay the $200 and get a PPI (pre-purchase inspection) so you're not left with thousands in repairs. Thought this was common knowledge...

The only reason it's a 1 star is because there isn't anything lower. I bought a $40 baseball cap…read morefrom them and it's the biggest piece of crap hat I've ever put on my head. Richard Rawlings or whatever his name is is so worried about profits that he forgoes quality. I will add a picture. But anyway I wouldn't buy a car from this clown if he can't even carry a quality fricken hat you know he puts cheap ass parts on his cars then to. Gotta make all the profit and screw the idiot that gives him money. .this hat was so bad you couldn't form the bill on it cause it was cardboard and when it got wet it was a l l over with. ​

Such a great time ! Free tour, maybe 20 minutes long . Great cars to see , very informative!…read moreWe spent $200 on merchandise, yikes ! Well worth it , something fun to do in Arlington TX. Miss the good ol day with watching episodes on TV, now they have 1 day week apparently that you can follow on you tube .