I like honest car sales people…read more And from our latest car buying excursion, we continue to find them rare. For example, one of the other car dealerships prevented us from taking the car to an independent mechanic! You know they were hiding something with the car. Anyway, not only did Texas Cars Direct let us take the car to an independent mechanic, they were professional, not pushy like some of the other guys we dealt with, and easy to do business with. Mike, it was a pleasure doing business with you. Thank you for selling us the newest car in our company fleet! P.S. If you come across a clean, unmolested 1990 to 1993 Mustang convertible, give me a call!

I purchased a Ford F250 from TexasCarsDirect back in September. I flew in from Chicago to pick up…read morethe truck. Upon arriving and meeting with David Urby, I took the truck for a test drive. There was some minor issues but the most glaring was the check engine light. David said the issues would be taken care of, go to lunch and come back in a couple of hours. He called me and said they needed a part that would not be there until Monday. David paid for my flight home and said the truck would be shipped to me. I received the truck late the next week. When driving from where I received the truck, the check engine light came on. I notified him of this issue and he said to have it fixed locally and he would reimburse me. It has been several months and many texts and calls and still no reimbursement. Up until this point, David lived up to his word but I am extremely disappointed to have to write a partial negative review due to not receiving this promised reimbursement. In addition, the check engine issue took two times to resolve, the second requiring an additional cost which I decided to absorb thinking I would get the promised reimbursement. In closing, David did live up to his word on everything until this reimbursement issue so I can't give a 5 star review due to this

I had an excellent experience at Toyota Dallas thanks to Luis Mendoza! He was absolutely awesome,…read morepatient, knowledgeable, and professional. Luis took the time to explain everything clearly, making sure I understood all the recommendations for my car. I really appreciated how he listened to my concerns and worked with my budget, helping prioritize what needed to be done first. He made me feel completely comfortable and confident in the service. Highly recommend asking for Luis!

Francisco Cano's unprofessional and dismissive behavior was the single biggest reason this became…read moreone of the most frustrating and incompetent experiences I have ever had with a company. To be clear from the start, I completely understand Toyota's need to prevent fraud. My frustration is not with the security process itself, but with the lack of customer service, poor communication, and unnecessary obstacles, especially given that our situation was already confirmed internally. My friend sold her car to Toyota of Dallas and moved out of state. Toyota was supposed to mail her check in November. When it never arrived, she followed up in December and asked for a tracking number. She was told they could not find it, which strongly suggests it was never sent. She was then given two options: pick up the check in person or have it remailed. Because she no longer lives in Dallas, she asked if her friend (me) could pick it up instead. She explicitly asked whether any authorization or identification would be required. Toyota's response was, verbatim, that no additional authorization was needed as long as she was comfortable with me picking it up. Toyota had my name and acknowledged that I was approved to retrieve the check. After multiple attempts to reach accounting and several phone calls just to get the check prepared, I finally spoke with Francisco Cano. From the start, he was dismissive and rude, repeatedly cutting me off before I could finish a sentence. He insisted there was no way I could pick up the check, directly contradicting what other Toyota employees had already confirmed. To verify, I went back to my friend, who showed me written confirmation from another Toyota representative stating they had spoken with Francisco and that the check was ready for pickup. Despite this, when I arrived at Toyota of Dallas, Francisco again refused to release the check. He would not come speak to me and relayed his refusal through the front desk. When I finally spoke with him directly, he continued to interrupt me and refused to listen. His proposed solution was that I wait an additional month to speak with a colleague who was out of the office, meaning a check that was supposed to arrive in November would still not be received by February. This was despite the fact that the colleague had already confirmed authorization and had spoken to Francisco directly the day before. What made this experience especially frustrating was that there were many simple solutions available. I offered to FaceTime my friend. I offered to provide written authorization. I asked if they could simply mail the check to the address they already had on file. Francisco refused all of these options. Eventually, after I insisted that waiting another month was unacceptable, Francisco brought out his manager. The manager resolved the issue immediately and said, "We'll bring you the check right now." It truly was that easy. Even then, Francisco required me to FaceTime my friend and have her hold up her ID. When the check was finally handed to me, my name was clearly printed on the envelope as the authorized pickup person. Had Francisco taken even a few moments to review the information, speak with his colleagues, or approach the situation with professionalism, this entire ordeal could have been avoided. Again, I respect Toyota's need for security. What I do not respect is rudeness, dismissiveness, and a complete lack of effort. This experience was unnecessarily stressful and reflects very poorly on Toyota of Dallas and on Francisco Cano specifically.

We are so happy with our experience at Texas Brand Auto. We purchased a 2016 BMW 320i and Nick and…read moreKen were very helpful, communicative, and reasonable throughout the process. While negotiating Ken went out of his way to help us get a great deal on our trade in (finding a buyer to get us a better deal). Ken and Nick also fixed all very minor issues on the car and even fixed a tiny dent on the roof for free! This was really wonderful service and we are so happy with our great new BMW! Great experience! Much better than I have gotten at some of the bigger dealerships!

I can't say enough of how Happy I was in purchasing my new used car from TBA . Nick and Ken were…read moreoutstanding to work with. Not a moment of pressure sales and all my questions were thoroughly answered. The vehicle I wanted was in the process of being purchased but after the sale fell through I was contacted promptly of its availability! I REALLY wanted this car. An immaculate VW Passat in my favorite color of dark blue. Anyway back to Nick and Ken! Both gentlemen made me feel comfortable and well taken care of. If and when I'm needing to purchase my next vehicle I will definitely go back TBA ! There is none of the big dealerships pressure and run around. Give them a try I guarantee you won't be disappointed.

PLEASE READ BEFORE BUYING…read more This is long overdue. I tried not leaving this review, but the public has to know. I don't deserve what I'm going through with my perfect credit score being over 740. This vehicle has a recall since 2019, but the dealership doesn't touch anything aftermarket, it has to be stock. When I first saw the vehicle, I checked the engine light since it was deleted. I barely saw enough since I didn't want to be caught. Now that I have the vehicle, there's more than what I expected. Again, bring an engine code reader, don't go by what they say. I'm spending over $1,200, and there's a lot more I'm having to pay to get my valve springs repaired which is around $800-$1,600 to fix. So yeah, I'm one "happy" customer alright. I already replaced the fuel filler neck and charcoal canister that was causing the fueling up the gas tank problem, and now the most expensive one yet is my valve springs that's causing a lot of things to go wrong with my ride. I got crapped on, big time time. I surely hope everyone double and triple CHECKS ANY vehicle before buying. Don't just go by what anyone says at all. That is all. Thank you.

Appreciated the friendliness and sincerity of the owner. He's also fantastic at detailing vehicles…read more The vehicle I got was a 2013 but looked brand new inside and under the hood.

Wanted to go to the best rated Jeep dealership in DFW. Forest Lane was it (Thx Yelp) I inquired…read moreonline via their website and told them what I was interested in. I was sent an email with a appointment with Sia. He even sent me a short video of the vehicles. Pleasantly surprised. I walked in the following day and was asked a couple times if I was being helped. I appreciated that as well as the offer of coffee or water. Sia was welcoming, "crunched some numbers", researched inventory of what I wanted, as well as showed me the inventory and THE PRICES! Although I went home empty handed and slightly disappointed Sia did provide me with useful info to prepare me for getting a Jeep in the future. Also, while he did his job, he invited me to make myself at home in the comfy waiting room. Would of been nice to have a choice of Hulu or Netflix on the tv screen but I did learn about all the staff AND the fact that they are Pro Pride and puppy friendly. Really wished I would of known about that as I just got a pup and would of liked to bring him along. When I do get my Jeep, I plan to go to Forest Lane!

I brought my car in for a faulty fuel system. I got my car back and then gas started leaking out…read morethe bottom of the car and the car smelling like gas. Now my car has stalled in the middle of the road and received a "performance limited service fuel system" error now needing a tow. This has been the worst service I have ever had and bringing my car in has made it worse.

I bought a Hyundai Kona from them. Jorge Guzman was the best salesman and helped me exceptionally…read more He made the process as easy as possible and was so flexible with my chaotic schedule. I swear I texted him multiple times asking to move the time and he was nothing but understanding and accepting. He was so kind and made it such a great experience. Thank you ottosource and thank you Jorge!!

Got a car from here in December. Tomorrow will be the first day of April and I still haven't…read morereceived my title and registration. This place tried overcharging me for the car when the listed price was publicly available. On top of that, nobody seems to give a shit that I still haven't gotten my title and registration. This place cannot stand on business. I can't believe they are in the business of selling cars. No team work and no professionalism.

Amazing car deal and good service there cars are in good shape and also good pricing come check him…read moreout.

The guy who runs this place is honest and was excellent to work with! He sells low mileage, clean…read moretitle cars and they are very clean! His wife runs all the paper work and let me tell you, she was very efficient and was quick! I was very nervous buying a car because there are so many shady dealers out there, but I am SO HAPPY I bought my car from this place! His cars sell fast! So make sure you don't hesitate to look at it once you find one! I couldn't recommend this place more! He also gave me the entire carfax of maintenance and any damage up front!

I don't usually leave reviews, but RPM Garage absolutely deserves it…read more I've bought a handful of cars over the years, and this was hands down the best experience I've had. From the first call to the moment I drove off, everything felt straightforward, honest, and actually enjoyable--which is rare when buying a car. The inventory is on a completely different level. You can tell these guys are true car enthusiasts, not just a typical dealership trying to push units. The car I purchased was exactly as described--no surprises, no games. They were transparent about everything and encouraged me to get a PPI, which gave me even more confidence in the purchase. The whole team was professional but still very laid back. No pressure at all, just good conversation and real knowledge about the cars they sell. Paperwork was quick and smooth, and they handled everything efficiently. What stood out the most is how much they actually care about the customer experience. You're not just another deal to them--they take pride in what they do, and it shows. If you're even thinking about buying a car from RPM Garage, just do it. I'll definitely be back for my next one.

I can't say enough good things about RPM garage. Let me start by saying I came from a place in…read morePlano called HiLine motors, which was a real shady business and the car salesman never answered my texts or called me back, I practically had to BEG him to sell me a car. After that fiasco I decided to visit RPM garage and look at their inventory, and they have some really nice cars! If you go here ask for Trinity, he was super helpful and communicative. He practically restored my faith in car dealerships. He even was kind enough to take the car to get a PPI (any dealership worth their salt should let you PPI a car), it underwent a full inspection including bore scoping, and he even paid to have the spark plugs changed out of his own pocket! RPM has a real nice showroom, if you're a car guy or just anyone who likes fast and good looking cars, you won't regret stopping by here! Super happy with my new (to me) Porsche! Edit: to the 0 start reviews, these are used cars and NOT certified pre-owned cars. The condition of the car is entirely dependent on how well it was maintained by the previous owners, that is why you pay the $200 and get a PPI (pre-purchase inspection) so you're not left with thousands in repairs. Thought this was common knowledge...

Such a great time ! Free tour, maybe 20 minutes long . Great cars to see , very informative!…read moreWe spent $200 on merchandise, yikes ! Well worth it , something fun to do in Arlington TX. Miss the good ol day with watching episodes on TV, now they have 1 day week apparently that you can follow on you tube .

The only reason it's a 1 star is because there isn't anything lower. I bought a $40 baseball cap…read morefrom them and it's the biggest piece of crap hat I've ever put on my head. Richard Rawlings or whatever his name is is so worried about profits that he forgoes quality. I will add a picture. But anyway I wouldn't buy a car from this clown if he can't even carry a quality fricken hat you know he puts cheap ass parts on his cars then to. Gotta make all the profit and screw the idiot that gives him money. .this hat was so bad you couldn't form the bill on it cause it was cardboard and when it got wet it was a l l over with. ​

Phil from Elite Auto Body Shop saved the day! He was responsive in Yelp, communicative throughout…read morethe process on the phone and in person. Between him and Kabu, they took very good care of me and my Camry. The pricing and labor was fair and they were professional throughout the entire process. Kabu also dropped me off at a near by coffee shop so I can work while they were working on my services and picked me up when my car was ready. Excellent place to do business. They treat you with respect and go over and beyond to provide quality service and provide details about your warranty. I will be going back again!

I had my Toyota 2024 repaired after a car accident. Excellent service. My car was repaired…read moreperfectly and looks like new. The work was very professional and detailed. They kept me updated throughout the process and delivered exactly what was promised. You can tell they truly care about quality and customer service. I am very satisfied with the results and highly recommend them.