I had my 2017 F250 towed in as it would not pull itself. I was told my high pressure fuel pump…read morefailed sending metal shards through the system ruining it. I was given a jar of fuel with metal in it and it was going to cost 12k. Something didn't feel right about the way it was presented so I took it to another shop recommended by a friend. It was the low pressure pump in the tank, he cut the filters open and found no metal in either of them. The truck is fixed and running well. It cost me 2200 instead of 12000

From the owner: Since 2011, STL Diesel has been a family-owned and operated shop in Crystal City, Missouri; our…read moreservices include DPF service and cleaning, diesel performance, modification, add-ons, and more. We understand that trust is earned. Our trained technicians maintain the highest level of integrity while expertly performing services correctly the first time. We use quality parts and the latest diagnostic and service equipment which enables us to do so. Our suite of services includes repair of things other shops can't. We pride ourselves on excellent workmanship, impeccable service, and a fair price. Give us a call and let us earn your trust!

I purchased a used vehicle from these guys and when I test drove I noticed a wobble in the steering…read morewheel when braking also a whining coming from somewhere about 2300 rpm and front tires were low on tread. I mentioned these issues to my sales which notified the manager. I was told by the manager that 4 different mechanics looked at it and it was just the tires. That didn't sit well with me as it only happened during breaking. I was also told they would work with me on the tires as there wasn't much h tread left. After calling and leaving a message for the manager to call me back I decided to just make an appointment which I was correct about the shaking steering wheel. It was a warped front rotor and after not feeling like they did their due diligence I started looking more into the vehicle. They claimed all the fluids were changed and anything that needed attention is fixed or replaced. I open up my air box just to find the air filter had leaves in it and the filter was extremely dirty. I was then told they couldn't check transmission fluid as it's a closed system but I feel like the humming and whining is coming from their or the alternator but again have not heard back from management after leaving 3 call back messages and one email. I also told them I was pre approved through a certain bank but come to find out they ran my credit again through their dealership which dropped my credit score a little bit. I don't know why they would have when I already was approved but I guess they have their reasons. They take it used cars and resell them without evening doing the maintenance they require. Both my wipers were in horrible shape but only one was falling apart so that's the one they ended up replacing. I'm still worried I spend $26k for a vehicle with transmission issues or a alternator that's going out. The belt looks like the original one and has a brown rust like color so yes I'm a bit upset for the amount of money I spent. I understand it's not new but for a $26k vehicle things should be addressed. I'm leaving this review because of multiple failed attempts to have management call me back. I trusted that they would keep their word and do what they claimed they do to used vehicles so if you buy a used vehicle from these people I highly recommend taking it to another dealer or mechanic to have it looked over. My sales man did his job but failed me on making sure these issues were addressed the right way. Be careful and hopefully you don't go through what I did.

Took in my van due to a message that came up on my council and heated seats not working. Diagnosed…read morewith a faulty module for the message and a broken wire causing the heated seat problem. Got the van back after repair with the same error message on the council. Our passenger seat will not move forward due to a piece that I assume clips somewhere but was left loose under the seat. Van also reeked of cigarettes. Down $250 for repair and returned with more problems than we started with.

These guys were able to get me in quickly for my Safety Inspection! Friendly staff and quick…read moreservice. They must a favorite in town because people were lined up before they opened and business was steady for the time I was there. All different issues brought in for a wide range of services and they said yes to everything. Fairly priced and easy to find as well. Thank you!

We had a car that had a battery light on, a dead battery and a new battery that also went dead in…read morejust a few miles. Indication was a bad alternator. They were able to get us into the shop the next morning, and later that day had replaced the alternator and serpentine belt. Based on the over-the-counter cost of an alternator at a parts supply house, they were very reasonable on cost, and we really appreciate how quickly they got this resolved. Highly recommend the team here.

I don't usually write reviews but this was an absolutely horrible experience. My car ended up…read moreneeding to go to three different mechanics after their "service" and costed me twice as much. Another mechanic actually said, in writing, this was gross negligence due to the amount of things put back together incorrectly. They don't know what they are doing. I drove my car to the appointment and then when service was "completed" it was not able to be turned on and needed to be towed! We actually thought parts were stolen off my car given the amount of issues. I was then repeatedly threatened for payment (while my car was broken down because of them). they could not even turn the car on to check to see if their work was correct. I was told "it doesn't matter if you aren't happy with the service". My car was worse than when I left it with them, I couldn't turn my car on and it took a specialist to figure out what they had done. Horrible, a nightmare, please don't use them because they will do a botch job and then threaten you for payment.

From the owner: We provide mobile automotive roadside assistance, repair, and maintenance. We offer a quality…read moreservice at an affordable price. We come to you wherever you are to get you taken care of.

I would highly recommend this place! They were so kind and helpful. They were very friendly too…read more We need more businesses like this!

It is nice in this day and age, to deal with an honest shop. I have taken several of my vehicles…read morehere a number of times for brakes, tires, and shocks, I have never been disappointed with the service. In my opinion, fairness and service is rare commodity in this day and age.

I stopped at Dairy Queen at Hillsboro, MO for an ice cream cone. I parked my car to eat my cone…read more When I was ready to leave, my car would not start. I called my towing service through my insurance company, but due to the deadly cold inclement weather across the country, when I finally got through, I was told I would have to call back at a later time. We just moved to this area 1 year ago and aren't familiar with services in this area. So I looked up 24 hour towing services in the area, and called Ives Towing. Even though they were hammered with calls, they still arrived within an hour to tow my car. I was so relieved when they showed up with a flatbed truck to tow my Toyota Highlander Hybrid to a Toyota dealer. Nick and Chase were efficient and knowledgeable in hooking up my car. I have MS as well as other health problems and it was so cold out. I am a big woman and old. They were so kind to me. I can't thank them enough for being attentive and helpful. I needed to ride with them to the dealer. Needless to say, I had to be helped to climb up into the truck cab. It wasn't easy and without their help, I would never have been able to do that..... Thank you for providing a reasonably priced service (I was not taken advantage of at all), promptly providing a great service, and having wonderful caring men to carry out the service. I would highly recommend Ives Towing!

While I personally did not request service from this particular company my husband and I were…read moredirect right in front of our face witnesses to this collision. It occurred between 3 and 3:30 pm local time. We were basically boxed in by police, emt, and fire department personnel. Once a statement was given we were told to stay where we were by police. Unfortunately the extremely rude female tow truck driver was obviously in a hurry (pretty sure it wasn't for a hot date) and told us we needed to move out of the way so she could get the tow. Now I can't speak for other people but when someone with a gun & the authority to arrest me or my husband says to do something I'm more likely to listen to the authority figure more so than someone with a bad attitude & diarrhea of the mouth. Even after we were told to move she just kept on. I guess we irritated her spirit. Just wanted to let you know the types of people working for you. Hope she doesn't cost you business. FYI we have her on audio.