Prices are fair but they lack the professional equipment needed to perform certain diagnostics and…read moreare only capable of basic garage auto repairs. If you need anything sophisticated done you might need to take it somewhere else.

My car had a flat tire today and they helped me get a good quality tire for cheap, going above and…read morebeyond to help me in my emergency situation. The person who helped me was very helpful and kind.

Highly recommend due to professionalism, attention to detail and dedication to customer service…read more Needed 2 tire balances with a certain weight request. The techs spent the needed time to inflate, deflate and rotate the tire on the rim multiple times to ensure the tire was CENTRIC balanced within the request weight (under the national standard weight allowance). 99% of service shops of any brand will not expend the effort to fullfill my specific request. Also included was a specfic inflation for all tires and a once over to see of any additonal issue were obvious onnce the car was lifted in the air. The techs also used a torque wrench to ensure the tires were properly torqued to the manufactures required setring of 76lbs. Most facilities use an impact gun with a color coded extension on the impact gun to remount the tires to the vehicke. Highly recommend!!!

Refusing to honor their warranty. Followed what their employee told us and now 3 different people,…read moreincluding corporate, have given 3 different excuses why they won't honor their part warranty. Don't trust what their staff tells you as they change their story or claim they weren't there when it was said. We will never step foot in another Goodyear or support Goodyear in any way. Third issue with this shop and their games. First visit they didn't inform us there's a diagnostic fee. Then they claimed they couldn't find the issue. Funny another shop found it no problem. This vehicle only stayed there as it was my husbands. Now he agrees never again. RUN FAR AWAY FROM THIS BUSINESS!

Marcus and team were great got my tires change and had a decent price e when I checked aroundread more

WARNING! Be aware & don't get swindled like we did. This review is long to provide you with…read moreadequate info to avoid a similar unfortunate tire purchase. We purchased a set of Hankook Optimo H727 tires from Discount Tire in Fort Gratiot Jan 2013. They were excellent tires and still had a good amount of tread left but because of the AGE of the tire we opted to replace them. I called a couple places to see if they carried the same tires. I was told they were available & the price, but it would be a week or so to order them in. I then called Joe's Discount tire who quoted $40 cheaper & stated they were in stock. He said "come on down and lets get it done - we don't take appointments". That's Fine. We went over shortly after. Upon arriving I advised who we were & a few guys came right out, jacked up the van, removed the old tires & had the new ones installed. All in all it took about 1/2 hour or so. We paid but were given a fairly blank store receipt? I thought it odd but filled in the info myself(make, model odometer reading, purchase date, etc). They were quick and the tires were installed Aug.20/19'. We were excited about the 1000+ km trip to Gananoque we were about to go on. After driving for a couple months they didn't seem as nice as the previous set & the colour seemed off. We received a tire pressure reminder email from Discount. We went there to have the air checked. The attendant there said "You should think about replacing your tires, they're 7 years old." WTF!?!?! We just had them replaced a fwe months ago! When we got home I did some research & checked the dates myself, sure enough they were mfg in 2012. The SAME YEAR as the ones that we just had replaced! We went to Joe's to confront him about it. He said "That's how I save customers money" & "I always run old stock on my vehicles, my tires are like 19 years old & still good." I then asked about the warranty & he said "good luck getting a replacement from the manufacturer as you have to prove it's their fault anyway". That's not the point, we paid for what we thought were NEW tires not 7 year old tires. He wouldn't do anything about it! We'll be lucky if we get another 2 yrs out of these tires. I would've given 1/2 a star! What he's doing is not LEGALLY wrong but I believe his practices are immoral & unethical. At least INFORM the customer so they can make a decision that's best for them! We would've paid the extra $40 & waited a week to get NEW! I STRONGLY advise going somewhere else but, either way, make sure you check the tire date regardless of where you get them to avoid a similar situation! Here's some info I found on the web but do your own research too! EVEN UNUSED TIRES MAY BE DANGEROUS: Believe it or not, much like many other products, tires have an expiration date. Even if a tire has never been used, it might still be unsafe to put into service. This is due the nature of rubber itself. Rubber is used in tire construction because of its ability to flex, stretch, and conform to different surfaces. EXPIRED TIRES CAN CAUSE AN ACCIDENT: When the aged, weakened rubber is subjected to the forces of driving, stretching and twisting, expanding and compressing, heating and cooling, it can begin to crack, and eventually it can become separated from the other layers of the tire. Once this occurs, the tread is ripped away from the rest of the tire due to the force of rapid tire rotation, and the tire can rapidly disintegrate as the lower layers are shredded by the road surface. If the vehicle is moving at average or high speeds this can cause sudden loss of control, and most likely, a serious accident When purchasing new tires, take a moment to examine the tire sidewall. On the side of the tire should be a section that includes the letters "DOT", and shortly after, a 4-digit number which identifies when the tire was manufactured. * The first two digits show the week the tire was manufactured. * The last two digits show the year the tire was manufactured. For example, a number of 0316 would mean that the tire was made in the third week of January 2016.

If I could give this place 0 stars I would. The employees at this place are the most unprofessional…read morepeople i have ever met, and the most shady. I took my car up for an oil change and a quick inspection of my car. Hours later, I receive a call that it was going to cost me 3,500 dollars to fix my car. With all the problems they told me that was wrong with my car was impossible. My car drove too smooth for the issues they said I had. They take my car down from the rack and when I went to leave my car had a rock when I turned my steering wheel side to side. I asked them to put my car back on the rack to check it out and i stayed there with my baby while my husband went to pick up our older child from school. They waited for my husband to leave so they could approach me about paying for the job after my husband said no. I paid for an oil change and took my car somewhere else for a second opinion. Come to find out, the oil change was never done and the only thing they got right were the bad ball joints. They wanted to charge me for an entire front end repair when there was nothing wrong with my car. My husband goes back in to confront them for not doing the oil change and they wanted to deny the evidence we had. Then they tried to tell us we were charged for a deep inspection of the car. We didnt ask for a deep inspection. We asked for and oil change and the free quick inspection. I contacted their customer service department and trying to voice my complaint, talking to them reassured me that they really couldn't care less about the customers that keep that place in business and really dont care how there employees are. I will never bring my car back to this place. This place is the poster child of "never trust a mechanic"

Professional, knowledgeable, and very helpful. I'd never go anywhere else!…read moreI service all my auto needs here in addition to new tires. Joe M

I would recommend this place 200% they listen to what you have to say and they answer your…read morequestions for you repair costs are a lot cheaper than the dealer ship prices

Staff professional & super kind; made themselves available for emergency trailer electrical repair…read moreso that our family camping trip was not delayed. The pricing was competitive & service excellent. We live out of town by 1.5 hours & plan to bring more service work back to this garage.

Each lean on the left side pumps are about four or five cars deep…read more It's interesting that there's a mobile gas station that is probably less than a football yard away. Gas is $2.90 a gallon. Just topping off for our weekend travels.

Well organized and neat. Good prices. The place has many options that are good. It has very…read morehelpful staff and employees. I always like going to this SAMS.

Drove up with 4 new tires & asked if they could take 4 off, put 4 on and balance the new ones. No…read moreappointment needed.

​ Based on what my dad told me I think they probably would deserve a five-star review, but no one…read moreever answers the phone!!! we've tried 3x now on different occasions to utilize their services. What I was told on how good they are and honest and pleasant to work with, but they never answer their phone and you can't leave a voicemail the mailbox is always full. If they would add business phone or empty mailbox that would be great! If i see that happen I'll change my review!

Bought 4 new tires , got home and noticed 2 were almost 2 years old. H&I would not entertain…read morechanging for newer tires. Poor customer service, was sold aged goods at premium price. Do your research about the average age of rubber/tires . Karma will find people like them !!!

Perfect service and great price ... had my starter go on me and was fixed in couple of hours ...read more