I needed a dishwasher and had shopped around but nobody, phone or via social distancing would take…read morethe time to explain the difference and why some aspects were better then others. Allen was patient, informative and professional. He kept me informed on arrival and assisted with loading into back of SUV. He answered questions my contractor had about plumbing set up and sent a picture to my contractor of what was needed. I am sold on the service of this organization and the professionalism. Top recommendations!

Just in for a consult on a ring sizing and straightening and polishing another but despite it being…read moreonly a small job I was greeted warmly treated like gold and got service while I went for coffee... wonderful people Ill be back... Chris

Brought my snowblower to be fix , he went above and beyond highly recommend you take anything that…read moreneeds fixing, will definitely be a return customer.

We mistakenly trusted a local seamstress to alter my son-in-laws suit for his wedding. With less…read morethan 1 week to the wedding, we were so grateful that this company did such an amazing job fixing the very bad hemming on the suit pants as well as fixing the cuffs and buttons on the jacket. Amazing work and saved the day! P.S. The cost of the very bad job was the same as the high quality, professional job.

I took my daughters prom dress here for alterations. I was very uneasy from the first time in the…read moreshop. The woman helping us, really wasn't sure about what she was doing. My daughter has a very large chest (F cup), to say the least she needed the top to fit properly, for support & comfort. The dress needed to be shortened, the sides taken in, straps shortened, and the deep V in the chest sewn closed a little higher (not as much cleavage). We gave them 6 weeks for alterations and it was left until the last minute. She was never told to come back for a fitting or anything. I told her to go in after school the week before to try it on, she was told it wasn't ready, come back on Tuesday (3 days before prom). She is more of a hoodie & tights girl, so to see her face light up when she found her dress, we both had tears. when she picked her dress up, she told me it was good, all she wanted was her dress ready in time. The day of prom I'm helping her get ready & I was disgusted with the way the dress fit. We bought the dress with the wide straps so she could wear a bra for support. They messed the straps up so badly, they wouldn't go up on her shoulders. Instead of pinning both sides, they pinned one side and did the opposite side, with the same amount taken in. Now the dress barely did up, because it was taken in too much. the Woman pinned 2" on the one side to make it fit. However when taking it in, she took 2" on each side (instead of 1" & 1"). I paid $268.00 for alteration, and the dress was in My opinion not wearable, But my daughter did not want to miss prom and waste all of the money spent in the dress, shoes, hair, makeup jewellery, tickets Etc. so she wore it, and said "as long as I don't take deep breaths, I'll be fine." PLEASE ask questions and make sure you both understand each other. I would NOT recommend this shop to anyone.

This is a friendly family business with a great selection of affordable goods. They have the only…read more"real" futons I was able to find In Peterborough with full wood frames and quality mattresses. Delivery was on time, and they helped with setup. I am loving my new futon.

I recently purchased a futon set from this store. Their selection of futons and other beds was…read morelimited. I would likely not look their for a master bedroom purchase, for example, but for the spare-room futon that was needed they compared adequately to other local discount bed and mattress stores. What I was not impressed with was the delayed delivery and complete lack of communication from the store. The bed was ordered on a Wednesday and was to have been delivered the following Thursday. We waited all day on that Thursday for the bed to arrive, and nothing. We waited half the day on Friday and still no bed arrived and no call from the store. I phoned the store and have to question whether the person I was speaking to was, in fact, drunk - when I actually spoke with them after the first time I called the phone was fumbled with and then hung up! The person seemed confused and uncertain that there was even something that had been expected for delivery the day prior and that didn't arrive. When I provided the invoice info I was told it would be delivered 'early next week'. After hearing nothing from the store I called AGAIN on the Wednesday and was told that the bed would definitely be there the next day (now a WEEK after the original delivery date). Later in the day on Thursday we got a call from the store to say the bed was there. That's great. So ... Is it coming? Oh, you want it delivered? Yes ... it WAS to have been delivered a week ago! The bed finally arrived on a delivery truck (which broke numerous branches off a tree backing into the driveway). There was one person driving/attending the truck, so it was necessary to help carry the bed into the house. That was fine in our case, but many people (e.g., seniors) might be unable to lug a bed frame and mattress off the truck and into the house, up stairs and then put it together. The futon itself is fine, now that we have put it together, but customer service and communication is sorely lacking. Delivery also needs improvement - there should be 2 people on the delivery truck OR customers should be told in advance that they will have to have someone available to help unload the truck. Bed assembly should also be offered, even if at an additional cost - it is simply lost profit for the store, as I believe many customers would have no objection to paying $20+ to have the bed assembled, and the packing materials taken away.

Looking forward to my laptop I got approved from ODSP to get it thanks guys. Great sf and service…read moreRodney Marois PTBO

VERY helpful. Got a bricked router going again after failed firmware update. Stayed at after…read moreclosing hour! Very grateful for considerate service and low cost of repair. Almost had to force money in them. Recommend them highly. Big stock of refurbished computers - PCs AND Macs. Reasonable prices. Don't waste your time @ B**t B*y.