Northumberland County Moving Company did a great job for us. Andy, Chris and Travis were a great…read moreteam. They are clean and tidy and polite. Nothing was damaged by them. And even things that were previously damaged and they thought they might have done it, were reported. They started with energy and positive attitudes and finished a very long day with the same energy and positive attitudes. I'd hire them again without hesitation. Trevor is welcome too. I thoroughly enjoyed working with NCMC. And fair reasonable pricing too.

We had a bad experience too- at first glance they were on time or close to arriving in Toronto but…read morethe packing/driving must have been atrocious as a number of pieces showed cracks after unloading and someone slid a box with a sharp stone across the dining table leaving a significant gouge (they were willing to stain over it), and a decorative leg broken off but not found- etc etc.

We hired EMS Movers to move my Aunt to a retirement home. The movers were professional, courteous,…read moreextremely efficient. The arranged furniture where we wanted it as well. Very accommodating. Their quote was given over the phone, and they finished the job within the timeline with a little extra time. We would highly recommend their services. Very satisfied. Thank you Cory! Brenda B

Two moves with EMS Movers in the past month. One move of stuff from a storage locker. One of…read morestuff from where I have been living. Both moves were fast, careful, no damage, efficient, reasonably priced and with friendly personnel. Was particularly pleased with how expertly they moved my heavy but delicate piano. Totally satisfied customer and would recommend them.

Was an excellent experience through and through. From the very first meeting/estimate with my…read moremother, Sheila Clarke and team were professional, empathetic and reassuring. The process was seamless and they took very good care of my mother's needs and possessions. Can't say enough on how the company makes the situation less stressful for not just the ones being moved for but also other members of the family who would normally take on the responsibility....Way better than your average moving company. Al

My nightmare with the moving company from Hell --which they call Move Seniors Lovingly…read more A complaint to the company resulted in the owner sending a bill that was way over the quote, and then threatening both to involve the police to get it paid immediately and sell off all the contents of our home that were just moved into storage. Not a lot of love there. We hired this Toronto-area mover because it boasts a sensitivity to the transition needs of seniors and claims a top rating with the Better Business Bureau. It also assured us that it enforces the most advanced Covid-19 safety protocols among its workers. What it did in reality was very different. There is no love for seniors here. Just abuse, and treating us like we are an easy target for a quick buck. Move Seniors Lovingly contracted with an entirely different company to do the move, and one we had never heard of before. They went way over the estimate and employed badly trained workers who were careless and caused major damage to irreplaceable pieces of furniture. They didn't even come close to following Covid-19 safety protocols. Instead of using the one bathroom I asked them to use, they repeatedly used every bathroom in our home. During the move, they didn't wear gloves or sanitize their hands, as we were promised they would, and their masks were frequently off when they were speaking to us. After I called head office to express concern about the careless handling of items that were damaged, two workers stormed into my bedroom, shouting angrily at me for complaining. Yes, they were in my bedroom when they did this, and, yes, I felt threatened. Think it couldn't get worse than this? It did. They handled the first part of the move badly and then knocked off at 1pm, leaving half of the home still to be loaded on the truck. It necessitated another truck and crew the following day. We assumed this would all be included as part of the original quote for the move. Wrong. They charged nearly three thousand dollars extra. They also charged for a crew of three when only two showed up -- the same movers who had earlier stormed into my bedroom, despite the company's assurances that they would not be sent again. They planned the space requirements for the move so poorly that we had to leave valuable items behind, never to be seen again. Think it didn't get worse than this? On the next business day following completion of the move, I wrote to head office to set out my complaints about the abusive conduct of the moving crew and the damage caused to our items by their carelessness. I expected the company would look into our concerns. Instead, what we got was a final bill that went over the amount we were quoted by thousands of dollars. We had already paid a deposit for the move amounting to more than $3,000. Now, the company was demanding another $8,000. There was no response to our concerns. What we did get came in the form of a very blunt threat from the owner 48 hours later demanding that we pay the entire bill immediately, without question, or he would have the police come after us and he would dispose of everything we had placed in storage with his company. "I will give you a 24hr window to settle. If I don't hear from you. I will take further action through legal counsel, Police, and a disposal of all items in the two filled lockers that we have for you. Sincerely Brian Salnek 647 330-0424" Can you imagine a company owner sending an email like this to a customer who has raised concerns? He clearly thinks he's above the law. His threat to dispose of our possessions is not allowed by the regulations that govern storage companies. There is a process that must be followed, and a bill that is not even a week old does not come anywhere close to meeting those requirements. But apparently the law was of no concern to this owner. He knew he had the upper hand. He had all the possessions we had accumulated over a lifetime, and he knew we wouldn't want to take chances. We had to pay everything he demanded. It was a shakedown, pure and simple. I am desperately afraid that when we have our goods moved out of this company's storage to our new home, we are going to be shocked by how many of our items are either missing or damaged. I am also worried that there will be another huge shakedown to get them out of storage. So our nightmare with this company is far from over. The company's owner, Brian Salnek, claims "we wrote the book on senior's move transition." All we saw was the chapter on fleecing, threatening and overcharging seniors. Don't let yourself or a loved one be taken in by this company. Everyone, and especially seniors, expect and are entitled to compassion, dignity and respect. This company delivers threats, bullying and abuse.

Thank you so much for helping me move my mother today. I had 3 great gentlemen come to assist me…read morewith her furniture and belongings without have any issues at all. They covered or wrapped all her furniture and even assisted me with putting the bed together. In fact the property manger at her condo commented on how considerate, polite and professional the crew was and thanked me for hiring them. I would highly recommend them to any of my friends and clients and wouldn't hesitate use them again.

From the owner: We are Household Movers and packers based in Oshawa ON …read more Services we provide : Local moves within Durham and GTA area Provincial moves Weekly trips between Toronto ON - Ottawa ON - Montreal QC Long distance moves & U.S.A Secured heated storage Storage at your door E-Box Auto transportation Full packing services Free estimates Flat rate options Thank you for an opportunity to provide you with an outstanding services.

Were recommended by a friend, but these people simply cannot follow-through - not on phone calls,…read moreemails, or delivery.

We hired Andrea to move us from Ontario to Nova Scotia. She…read moresubbed out our job without telling us to someone she claimed was 'her' driver but in actuality she had no idea who he was. From the very beginning of this to the end it was so terrible for us. Many sleepless nights because of this company. After speaking with 'her' driver and confirming that she gave up the job to him he also provided me with texts messages back and forth between them and her dealings and how to get as much money from us as possible. Eventually our things showed up with no help from Andrea what so ever ( she wanted to help and by help I mean charge us a lot more ) I can't help think that this was all planned. Anyways our stuff finally arrived after being picked up from Andreas storage unit and so many things damaged and many many items missing. I've reached out to her with no luck and I'm assuming she will read this and give some BS response. Be careful ppl she is a wolf in sheeps clothing. Also the movers she uses are hired from others and very sketchy. She will claim she is damn near 100% accurate with her quote and I can assure you she is very far from it. My fate has been sealed this is just a warning to others. There are lots of movers out there, don't be fooled by this company and especially Andrea

Very impressed with this company. Very competitive pricing, quality service and they really seem…read moreto care about their customers - they went the "extra mile"