Quality work and warranted craftsmanship. They've repaired a few tricky clocks for me and even…read morereplaced glass in a odd sized Vintage French clock. Excellent shop. Some nice vintage watches too!

Fast friendly service. Went in for a watch repair on my Movado wrist watch, these guys are quick…read moreand extremely knowledgeable.

I would say this shop is more for battery replacement service than watch repair and servicing…read more I brought a Tudor prince oyster date in for a cleaning service before Christmas and was quoted $300.00, and said I would return in the new year when it had quieted down. Returned in the new year and the cleaning service was now $450.00. Anyway I said go ahead with the service. Long story short I was unable to handwind the watch after the service as the crown was very hard to turn and didnt want to damage by forcing it. Brought it back they fixed it. (more of my time wasted travelling back and forth, but who cares) they replaced the case back and I think the rotor as well but made no mention of it, and I can't really prove it but was not impressed. I won't be back

They know there watches !…read more Quick efficient If your looking to chat with them and waste time go elsewhere Highly recommended! Thanks gentlemen

Was always amazing service and pricing over the years they repaired, cleaned and changed batteries…read moreon several of my watches, two of which I purchased from them. Does anyone know if he's still in business somewhere else?

Alex did a great job on my Bulova. Its a relatively new watch that needs the inner crystal cleaned…read more I went in twice, first time to get a quote and second time for the actual repair after some time. Anyways, the first time I walked into the store, Alex greeted me with a friendly hello and ask what I can be helped with. After explaining my situation, he gave me an honest recommendation saying he will gladly do the cleaning, BUT he does not recommend it due to moisture going into the watch. Afterwards, I came back the second time and did the repair regardless of the moisture. I gave my watch to him, and after 3-4 days, I came back to pick it up. He returned the watch in absolute pristine condition. Better than the day I purchased it. Pros: - Alex is very knowledgeable regarding watches and clocks - also, provided me with professional advice and recommendations - very professional regarding repairs - Authorized dealer for many brands Cons: - He charges I believe $8 for a battery change. Seems a bit more then some other watch repair stores, but it certainly is not expensive. Other than that, there isn't really any cons. Conclusion: I recommend it. He is very respective regardless of what you own and very professional when it comes to opening up your watch for repairs. Cheers

This is the only place I'll go for jewelry repairs. Excellent service. I also picked up a really…read moresweet pair of earrings for my daughter, and I'm eyeing some of their finer stuff for me!

Steve and his team did an unbelievable job in making the engagement ring for me and my fiancée…read more Steve even took the time and care to ensure that not only was it exactly what I wanted but also made sure it met my time frame (which was very short). I 100% recommend them!

Changed watch battery with no problem and fast service. Mall itself seems to be on the way out.read more

Excellent friendly service. Real professionalism and they take pride in serving their customersread more

I love both the Oshawa and Whitby locations. If you are looking for beautiful unique jewelry this…read moreis the place their custom designed jewelry is stunning. The customer service is above and beyond. I would highly recommend to anyone.

I went to the Whitby store to return a Swarovski bracelet and earrings today, and had a completely…read morerude and ignorant sales associate. Swarovski was on sale at 40 percent off and she advised that if I returned my sons gift that I would not have access to anything in the store that was 40 percent off. She advised that I would have to pay full price for anything Swarovski that I purchased. I told that that was ridiculous and she gave me a hard time. I would have to pay full price and that I was not allowed to return until Jan 7 th. I am totally disgusted with her lack of professionalism and that the store would have a completely unprofessional sales associate, She did try to backtrack for her mistake with an overbearing sales pitch trying to apologize and encourage me to purchase something else. After a hour in the store' I insisted she give my a gift certificate. I wanted to get out of there as she was pushy and rude. Unfortunately I still need to purchase something from this store but I would prefer not too. Stay away ........... scammers./inappropriate behaviour and ignorant staff.

Prompt and very courteous response. Spends adequate time…read morethe customer's queries and provides satisfactory response to my questions. Very amenable.

Kalpish is my go to guy for any watch related matter. From servicing vintage watches to a simple…read morestrap replacement he is the man!. Great service and pricing.

Experience, Expertise local, friendly service to response to questions and concerns…read more Fine jewellery, nicely presented

Stellar knowledge, service and quality. I recommend Paul Randolph to all my friends, particularly…read moreif they have a very expensive piece of jewellery that needs sizing , appraisal, repair or remodel. They are honest and trustworthy and I feel confident knowing my treasured pieces will be handled with the utmost care. I have had custom - designed jewelry created , appraisals, repairs and cleaning done and also been gifted with several spectacular pieces from Paul Randolph .I have consistently seen and experienced Brian's, as well as the team's, consideration and patience with clients who want to just have a pleasant, leisurely browse, perhaps try on a few pieces or find out more information about them. Thank you for always making me feel valued.