I took our V8 Tyson vacuum to Gary at The Vacuum House. The vacuum was not working properly, not…read moresucking. Gary said that most likely there were obstructions in the unit. I left it with him. In about 2-3 hours, I was on my way home, he called. I turned around and went back to the store and I collected my vacuum..... good as new. Gary, Excellent work!

I have purchased and serviced three vacuums from this store over the past 30 years. Each and every…read moretime, the interactions were top drawer. Yes, it is a laid back place with no high pressure sales. It is also a spot where my original (and now rather old Meile canister) vacuum has returned for service and repairs. Repair services are amazing, with the shopkeeper saving parts from old, unrepairable models to use in old-but-repairable ones. Yankee Thrift personified. I'm about to take that Meile back for service -- still cranking despite my giant Pyrenees furball. This is the only place I will buy a vacuum!

After a week in the hospital, I came home to a broken washer/dryer combo. I was unable to leave the…read morehouse, so I did what I always have in the past when I needed an appliance: I called Toma. There IS always a Toma to talk to, or at least one of their incredible customer service reps or two in my case. I was connected to Zak, who is a gift to Toma's Customer Service team. He walked me through what was available in the stackable series they carry, and he found one I might like. His kindness and patience were commendable. I was a mess and would have hung up on me. What I should have done, if I were in better shape, was secure my measurements for the space. Well, here we go--the new washer/dryer was very tall, like the controls are built for a basketball player. Not good if you need a chair to dry the Bean Jeans. I called Zak, who totally understood the issues and put me in touch with Wilfredo. He found the perfect solution to the issues, worked along with Zak to get them delivered quickly, and we now have clean clothes. Zac and Wilfredo are the reason why we continue to shop at Toma

Youseline, the Sales Rep was very helpful and informative in helping us to select and order a new…read morerefrigerator. She was great to deal with. Because it was a special order, she provided us with a loaner in the interim. She set up both deliveries - the loaner and the new one. Both delivery teams were excellent. We are very happy with the entire experience and our new fridge. John and Diane Gill, Long Time Toma Customers

Top service and friendly staff. Phillip helped me out on the phone, and when I got there, another…read moreassociate made sure I had what I needed. He also advised me on issues that might come up. Grateful for the service and the price was far better than another place had. They also had the part in stock, while every other place had to order and told me it'd be at least a week. ​

David D. Dartmouth MA 2024-07-17…read more First time at Appliance Parts Center in Raynham, well worth the drive and as of yesterday Appliance Parts Center in Raynham is now officially my go to appliance parts store. I found the staff extremely helpful, knowledgeable, honest and friendly. Their kindness was very real and helped restore my faith in the potential in human beings. You will not be disappointed!

We have a 7+ year old Dyson that wasn't working the way it used to. After a week at the Dr.'s…read more(factor in holidays and no urgency to vacuum) I picked the ol girl up. I was impressed with how clean she looked and couldn't get home fast enough to fire her up. Holy smokes! I vacuumed the living room and had to empty the canister. Clearly she hasn't been working well for quite a while and we had no idea!! She feels brand again! Happy to know we'll get a few more good years out of her. Thanks, Doc!

We have used this business before and gotten satisfactory service. But after our last visit we'll…read morenever go back there. Just in case the owner decide to fix the damage he has caused to our equipment. We took our Pro-team backpack vacuum to get a estimate when the motor started to make strange and loud noises. After waiting for few days waiting for a estimate approval and to hear the reason of the noise, we called the shop and the owner said the vacuum was ready and good to go. When we arrived there, few customers was inside waiting to talk to the owner, and we took our vacuum, paid a bill of $77.00 and left. As soon as we arrived at our home we decided to test if the problem was fixed and for our surprise the motor still making the same strange noise. Instead of fixing or replacing the motor he replaced without our authorization the power cord which ours was working 100% fine. We returned the same day and told him it seemed that they were not doing what was supposed to be done and we requested to remove the new power cord and return the $77.00 to our account, and asked some questions regarding that big mistake. The owner flipped out and asked to leave the vacuum again to replace the new cord and re-install the previous one. Yesterday (08/24/17) we returned again, and the situation just got worse because he decided to cut the new cord in half and said he couldn't reinstall the previous cord because he throw it out. And told us he needs $170.00 to replace the motor and replace the power cord he cut in half. We tried to negotiate a better price because we never asked to have a power cord replaced, he never called for a estimate and now he said we have to spend $170.00 to have our vacuum fixed. We filed a complaint with Better Business Bureau which the Owner decided not to respond to get a credit of $77.00 to buy a new power cord or the rights to bring back to him and have an intact and working replacement. And for the motor we'll bring it to another repair shop to get it fixed, because there's not trust here anymore. We don't think this too much to ask in exchange for the inconvenience this has caused to us. The only reason that we're filing a complaint against this business is to prove as a customers we have rights, and the way he damaged the power cord thinking we're forced to pay whatever he wants us to pay have demonstrated a bad business practice and a predictable financial self-interest.

Fantastic local business. Don't replace your appliances when you can repair them - quicker, cheaper…read moreand easier! We called Jimmy at noon and he was there the same day. Old school customer service, real deal tradesman, funny stories at no extra charge.

Totally satisfied, even Jimmy's whistling :-)... Very professional, explained everything he was…read moreabout to do and showed results. Cleaned up well too. Fixed a 16 yr old Jenn-Air Refrigerator. Works great now. On way out wife asked if he could check washer & Dryer as cold water wash felt hot. Sure enough the hoses are backwards.. he did that to, total bill was reasonable. I would use Jimmy again in heartbeat.

I used this company in the past and they were very helpful...then. I tried email and calling this…read morecompany several times. No response to the emails and no one picks up the phone. I drove over there to find out if they had a belt for a vacuum. I had all the necessary information. The brand, the serial number and part number. When I got there, there were no customers in the building. A grubby looking guy comes out from out back. I give him the paper with all the information on it. He barely looks at it and tells me he would need the belt to see if they have it. I tell him I have the part number since I know he didn't look at my paper. He tells me it doesn't matter. This gentleman didn't want to work and didn't want to try. I would not recommend this business to anyone.

Jonathan was most helpful and knowledgeable. This is a…read morebusiness you can trust. He usually has the parts you need in stock.

This is a excellent place to begin your lawn mower and thay know how to take care of your…read more equipment.

Went in to ask about garden/lawn tractors and got great, honest advice and I was steered away from…read morespending too much money on more than I really needed. You won't get that at the Big Box stores! They carry quality brands and they have my business!

I dropped off three pieces of equipment to be repaired. I was charged $175.00 at drop off. A week…read morelater I stopped by to see if anything was ready. No, not yet. A week later I got a message that they couldn't fix my weed wacker and my rotor tiller and for another $195.00 they might be able to repair the power washer. I took my 3 piece of equipment back and for $175.00 I found out why I bought them to Rocky's. They don't work. Biggest ripoff in middleboro. I paid to have Rocky tell me what I knew. They could not fix anything. I was told that the drop off deposit would come off the repair cost, but if they don't get it fixed they keep the deposit. Rewarded not to repair.

Great place to purchase or have your equipment repaired. Down to earth prices, great service, and a…read morelarge parts department to service what you have. Definitely wants his clientele to leave happy!