David D. Dartmouth MA 2024-07-17 First time at Appliance Parts Center in Raynham, well worth the drive and as of yesterday Appliance Parts Center in Raynham is now officially my go to appliance parts store. I found the staff extremely helpful, knowledgeable, honest and friendly. Their kindness was very real and helped restore my faith in the potential in human beings. You will not be disappointed! read more

I woke up to a dead refrigerator this morning and traced it down to a blown fuse. Just a tiny little 250v 15amp fuse. I figured I could get one anywhere, right? lol No. I had to visit 6 different stores before I found these guys. I walked in and within 5 minutes had a new fuse - and at a discount at that! Incredibly nice people, and they really saved my bacon! (as well as the rest of the meat in my refrigerator!) Wife is happy, therefore I'm happy. Thanks again, guys. Only wished you were closer! read more

I called looking for parts for an old dryer that stopped heating and I spoke with Brad who was extremely knowledgeable, patient, and very helpful. I checked a number of sources online and the prices were astronomical compared to Appliance Parts. The replacement parts arrived quickly and they matched the original equipment exactly. I highly recommend these folks to anybody who has problem with whatever appliance they may have. read more

These folks are very knowledgeable make you feel like you're the most important customer of the day. I've never been let down by them and have bought over a half a dozen miscellaneous parts for all different sorts of appliances. read more

Great customer service, and very reasonable pricing. They were able to order my part and have it available in 2 days. They were also very helpful with my repair issue. I have used them numerous times for parts and have always been totally satisfied with my experience. I would highly recommend them instead of ordering from some online site and waiting a week or so to get the item and paying shipping charges. read more

I just picked up my refrigerator parts last night on my way home and the whole transaction was prompt and efficient from start to finish. They have a knowledgeable & friendly staff. I was able to send in what I was after via email, and the parts came in exactly on time. This was my second purchase, will gladly be back next time I need something. read more

On Monday, April 19, 2021, my husband called appliance parts center. My husband spoke to Philip Houtman. Philip was able to help my husband diagnosis the problem and helped him figure out the correct parts we needed. Ultimately, we needed a wash plate and gearcase for our washing machine. Philip is such a knowledgeable person. Philip went over and beyond the call of duty. When he found out we lived about 10 minutes away from him he even volunteered to bring the parts down from Raynham so we could get it faster. Furthermore, before leaving work that evening he even reached out to us to tell us when he would be home. When we arrived at his home Philip brought the parts to our car!! What outstanding service from such a young man!! Philip is a Customer service superstar! Sincerely, Robert and Kimberly Fortin read more

I would like to thank Appliance Parts Center in Rayham for recommending Bill Collins from 1st Call Appliance. Bill came and fixed our dryer today and I was extremely surprised at his professionalism and knowledge. Bill was great in and out in less than an hour. I am extremely grateful to Appliance Parts Center for recommending Bill Collins. read more

This is a fantastic place to buy parts. I called to ask if they had a certain part in stock, and the employee who took my call spent 10 minutes on the phone with me, trying to help me figure out if I was ordering the right part. When I got to APC, the employee who checked me out was also super helpful and nice. The best part about APC?? The prices. Before you order parts from Sears or any of the online part retailers, call Appliance Parts Center. They were $25 less on one part I needed, and $40 less on the other. read more

I have called APC several times looking for replacement parts for dryer, washer, etc. I usually try to fix things myself with the help of youtube and other internet sites. They always have the part I need. Even for a 20 year old washer! Folks are friendly and service is great read more

Great Customer service! My dryer broke down on a Friday afternoon. I called Alliance Parts Center ( I am a repeat customer ) and they had my parts in stock and Jessica was extremely helpful and accommodating. I was able to receive the parts after hours and was able to use my dryer that same evening. I call them for all my appliance needs , and would strongly recommend them ! read more

Awesome! Called in, woman on the phone was super friendly. Was looking for a defrost thermostat for my kenmore fridge. They had a couple options in stock, fantastic! Went and picked it up the same day in person. A bit pricier than any other online places like repairclinic and appliancepartspros or amazon, but got it the same day! Part fixed my fridge, so can't complain. read more

Went in to get a part for my Samsung washer with my two little girls in tow. The parts needed to repair the washer were gonna be about $300. The employee helping me suggested I may be better off buying a new washer. To help ease my mind he asked two other customers in the shop at the same time who were repair men picking up parts and they also said to buy a new washer and even recommended what to buy. The repair men also said I could put it all back together only to find I have a warped tub so the parts would all be for not. Then another employee suggested I go down the street to Kalians who were having a moving sale and I would get a good deal. I did priced match with my phone on a washer and saved $200. The employees here were so helpful and honest. Could have just charged me for the parts. While being helped another employee kept my girls occupied with stickers. read more

Outstanding service! Very friendly and helpful! Great communication by email and again by phone. Thank you.

Had to get parts for my dryer and washer multiple times. They were awesome! Great customer service. Thankyou.

Husband used the Appliance Parts Center for an air conditioner part. He found the service to be excellent from the first phone call. He felt that they have brought the art of great customer service back from the brink of extinction. Even though the order was only a $35 part, they made him "feel like a king". The price was very reasonable for what he ordered but he would choose them even if their price was higher due to their positive customer service skills. read more