This place is incredibly well-managed. There was a long line but it moved quickly. When we were in…read morethe garage, the vocal communication was incredible to hear. I felt like I was watching a training video. I can't remember the last time I was at a business that was very busy and had such a positive vibe to it- everyone seemed to love their job, no one seemed miserable even though it was 10 degrees. I am definitely coming back here.

Been coming here for years. Only place I go for oil change. Excellent management. He sets the tone…read morefor the entire staff - they are always friendly and quick. Damnit, I forget the managers name. Young guy. Super friendly. Been there for years. Has in his memory the oil change light reset codes for EVERY car. Double his salary! Its rare to find a business that stays consistently good in service and this place has since my first visit 12 years ago.

Easy in easy out (6 minutes). Very friendly. Washed my front and rear windows and checked for…read moreleaks. Can't beat that price. $29.95 for a synthetic blend is golden. And when they say 10 minutes or less, they mean it.

Good price and saved me a lot of time. Maybe 10 minutes wait, 10 minutes for service.read more

I bought some snow tires and wheels through Tire Rack on line. They suggested I get them mounted…read moreon the car at VIP due to TPS sensors that have to be matched to the car. I had them delivered to the store already mounted and balanced and when they came in I made an appointment to get them put on. Today was the day at 5pm. My timing was good, I was the last one for the day it seemed so I was taken right in. Since this was a new Rav4 for me, I also had some OEM mud flaps and yellow bulbs for my for lights that I had bought off Amazon. I asked if they could be mounted at that time since the wheels would already be off. They said sure. They were quick and only charged me for a tire rotation for changing the tires and wheels, Thank you VIP you have made me very happy!

I was stranded with a vehicle that one other local job could not fit in because he was absolutely…read morecertain I needed extensive work---likely alternator and more. I called VIP who had no openings for a week, but I was leaving the next day for another State. She told me to come in, after a couple of hours, they got me in and, lo and behold, I just needed a battery. They had every opportunity to tell this 70 year old woman that I needed the alternator and whatever else. But, they were honest, kind, courteous, reasonably priced. I cannot say enough good things about these folks.

Staff is amazing. They have a great system and always get me in quickly, even on the hot days, and…read moreat a great price. They're doing the job I would hate so I can't appreciate them more! Thank you all

Went there for the first time and was pleasantly surprised. Could not have been easier and was in…read moreand out in less than 15 min, as promised. Probably a few dollars more than I expected (though only a few), but worth it for the ease and simplicity. I'll be back.

On New Year's Eve, I called Route One to help me out with an oil filter issue. They were the third…read moreplace I called that night and I didn't expect them to be open either but John said, When can you get here? and I booked it into town. As I had just changed the oil myself and didn't want to replace it, they were happy to just do the filter for me. I expected to get charged for a full oil change but instead they didn't want to charge me anything. When you encounter such decent people, you want to give 'em a big hug and your next-born son - because it is such a rarity. This is not a franchise but a stand-alone family business and everyone who needs an oil change should go there. Finest kind.

I stopped in to get an oil change they gave me choice of oils I didn't realize mobile was much more…read moreexpensive. When I questioned the bill the manager gave me the price of the lower oil without question. Excellent shop excellent service highly recommend this shop.

Everyone was very personable and professional. The new management is clutch. You could tell the…read moredifference in the teamwork.

I have no intention of ever going back there again for an oil change. The Management sucks. Went in…read morefor an oil change, pulled across the street to Dunkin opened hood to check things. My oil cap was off and my dipstick was out laying across the motor. Went to talk to manager and was told that I had done it, after I had shown pictures. Took my wife's car in and they left the seal washer off the drain plug only found that when I found a puddle of oil under her car. I'll drive an hour to get an oil change before I ever go there. Most if not all of the prior "reviews" on here are employees or prior employees.

We got not 1 flat tire, but 2 on the same day. AAA was able to tow us to Porter's. It was a sunday…read moreafternoon, and they were not open. Left the vehicle and a note to them with the keys, called monday morning about 9 am and car was ready by 930 am. Super reasonable pricing and friendly service. We cannot thank them enough for getting us out of a jam.

I'm surprised at just one review!…read more As an "out of town" traveler, I have to say that if your in the area of Greenville, have any auto problems, Porters is the place to go. I stopped there after cutting a tire on my new 2018 Tundra. Not only did the young man patch up the tire, he went a step further and removed the spare from under my truck, balanced both tires, swapped rims with the damaged tire, replaced the spare under the truck. He gives me a bill of $40.00. After all that efficient work, I was very pleased with the work and the bill. I was pleased to give the young man a $10.00 tip. Thank You Porters. Bob Tiner 7 Shannon Lane Poland, Maine 04274

Top notch customer service! I've never used a Prompto Oil change service before. This was so easy…read more No appointment needed just line up behind the orange cones and when a bay becomes available the garage door will open and the attendants will guide you in. You simply park over the oil change station and follow the attendants instruction. It really is only 10 minutes! Staff worked quickly, they were knowledgeable, they reset my oil light and hooked me up with a new cling for my window to tell me when I'll be due again. They check fluids, wash the windows, no high-pressure sales tactics, just quick, friendly service. I was in and out on my lunch hour. Like a snap. I'll be using them in the futre for my oil changes.

Reasonably priced and good customer service with B.S. I would recommend this place to others.read more

ok, now im sick of this shit, you guys really need to get your shit together..I usually go to…read moreanother local nouria to get my daily coffee rewards..and everyone says Cold Brew's are still ok to get under the rewards, however, when I go to this location..I have had 1 or 2 people tell me cold brew is not covered under that..yet, I was also at this location a couple weeks ago after the first person told me no, this time..I see 2 customers ALONG with one of the employees that day..tell me yes, cold brews are ok too..one couple said they get them everyday..What the fuck is wrong with your staff..ALL you guys..including all the other nouria locations need to be on the same dam page..im tired of going to this location and SOMETIMES I can get a cold brew under the rewards, but sometimes I can't ..I'm sorry, but as a customer..this is very irritating..If I known I was gonna deal with this shit, I would have never even signed up for the rewards..How pathetic! DO BETTER!

Long story made short. Went in for an oil change, was told that the automatic transmission fluid…read morelevel was checked. My transmission has no way to check the fluid level. There is a long list of items that are supposed to be checked like air filters, tire pressure, etc. Did I get what I paid for? Or were the items to be checked really checked? Long story: The attendant gave me a list of what was inspected during the oil change. The list showed that the automatic transmission fluid level had been checked and I asked him how is that check accomplished. He said that he wasn't the person who checked it and didn't know how it was checked. He offered to look under the hood. After checking under the hood he didn't find a dip stick and offered to put it back in the service bay to check for a removable plug. While the vehicle was being checked for the removable plug I checked the Toyota web site for some guidance. The Toyota web site described transmissions with no dip stick have sealed units that don't require that the fluid level to be checked.

Very friendly and accommodating people- trust them with my car and appreciate all they have done…read morefor me! Highly recommended!

Only place I could get a replacement tire in the same day - also real nice people - nice peopleread more