Called to have my hybrid towed after another company in mount orab said no. John came out in 15…read moreminutes and was super professional. Will definitely use them again

John will rip you off on auto repairs, uses junkyard parts and charges you new part pricing.he will…read morealso steal and not return what you pay for, nor can he or will he show you any parts he replaces. Towing is about the only thing he has going for his business. His guys working for him are great guys and so are the mechanics who can put up with his shady behavior and don't care about their reputations being destroyed. The ones that stay working for him are no only are NOT ASE certified as he claims but stay because they need jobs and will do as the boss says. His ASE certified mechanics have left his shop to save their names in a small town like Mt. Orab where you are only as good as your word. I f I could give him a zero star rating I would Trust me take your vehicle somewhere else if you want it fixed right. He sends a lot of business to his competitors to fix what he shafted people on then tries to charge them for repair work he never did.

They are always honest and the body work that Tony does is the best!…read moreVery conscious and considerate of how much time was needed to complete the work.

I knew I was in the wrong place the moment the appraiser came forward. He was gruff and gave us…read morethe impression we were greatly inconveniencing him. Almost felt like he was enjoying a delicious burger and a beer...and then we showed up. At a glance he said it would be $8000 with an entire door replacement and a 5 week waiting period once they decide to do the work. I got it done in 4 days at a fraction of his estimate.

This place is awesome! They fixed our motor home in less than one hour. Great service!! Highly…read morerecommend!

If you have a Ford Powerstroke, you should have it inspected and/or repaired at Fugi's. They're…read morehonest and extremely knowledgeable with these diesel engines.

My car was totaled. I decided to have it repaired as a salvage. My vehicle - Hyundai Veloster - is…read morenot an easy car to get parts for. Todd went above and beyond during the whole process. Transparent about the process and any delays and always available when I called, or got back with me asap. It was obvious that he operates with the highest level of integrity and treats his customers in accordance with the Golden Rule. Car came out looking like it was straight from the showroom! And he explained the whole process of what the Ohio State Patrol requires as an inspection is required for salvage vehicles. Unfortunately, this review does not do justice! I simply cannot speak highly enough of ACE, and this includes not only Todd but the entire staff. Super down to earth and beyond helpful. As for the price - great!! Thank you ACE!

Hit a deer. Todd from Ace sourced used parts and repaired bent front end brackets on my 2017 F250…read more Great experience and value.

Please consider using a different collision shop. I took my car to woods to fix a small dent /…read morescuffed paint from my car being hit with a baseball bat. After about 2 or 3 months post being fixed, the paint cracked. I then took it back for a second time for the cracked paint to be fixed. Once I picked it up the second time, the fixed area of paint was raised / had a bubble almost under the paint. Keep in mind this is a very small area on the side of my car that was done wrongly not once, but twice. After the second time, I called and spoke to the manager. He denied any issue with the quality of work that was given and requested photos to show the issue. He failed to contact me back and I went through my insurance regarding the issues with Woods. They have since been taken off Nation Wides list of shops they work through. I will include photos to show the lack of quality. Lastly, there is a complete lack of professionalism in there front office and with management.

I rarely write negative reviews, especially for small businesses, but my experience with this…read morerepair shop has been frustrating. Over the course of a year for a single passenger side body repair, I had to return multiple times to the shop and make over a dozen phone calls. The main issues were quality of work and customer service. Quality of Work: Several items from my insurance claim were missed during the initial repair, and even after the repairs were done in stages, I experienced recurring issues (e.g., electronics malfunctioning) only after driving the car off the lot. Customer Service: Communication was poor, with a lack of clarity on timing expectations for a replacement for a faulty part included in the original fix. Despite the shop eventually accommodating me once the part arrived (something I only learned by calling them myself), I faced further frustration when issues continued after the repair, when I drove off the lot. When I suggested they test cars in motion to avoid rework, I was dismissed as not being an "expert" and told to sit and wait, which I did for an additional hour, while this new issue was being fixed. Additionally, my car was always returned dirtier than when I dropped it off. In short, if you're considering Wood's Collision, proceed with caution. Document everything and be prepared for poor communication and potential rework. I could have just had bad luck, but felt the need to share my experience with others.

I needed to get the hood repainted on my Tahoe. They did beautiful work in a timely manner and…read moreexplained why the original clear coat broke down. They also explained what I needed to do to preserve the new paint. I was very pleased and will return there if I need any other body work done on my Tahoe.

The people are friendly and helpful. They do fantastic work. Could not tell where the damage had…read morebeen. It was like it was brand new!! Highly recommend!

Always had fast, friendly, honest service at a great price. They've got my business, that's for…read moresure.

Friendly, Quality work at Reasonable Prices. This is the place to call when you need to schedule a…read morecar repair and do not want to be ripped off! You can bring your own oil in or your own parts and they will charge just for the service if that is what you need and want! They can order your parts, and if they do...they call around for the best prices! They can be busy at times so scheduled appointments are best. I had a tire with a screw stuck in it, it was stuck into the thick tread part on the outer, I called and visited at least 3-4 other places that denied wanting to repair my tire because they stated "it's too close to the sidewall", and they all wanted me to buy a new tire. But NOT Wilson's! They had one of their Tire guys come out take a look, removed the screw, patched up the wheel and my tire has been perfect for months now with no problems! They saved me over $100 since I didn't have to get the tire replaced and it was a fairly new tire. I LOVE THIS PLACE and will only use them for all of my automotive needs. No need to go to a place that overcharges for "reputation". I can only hope Wilson's gets more business and recognition for their honest, quality work!

I called Damen today and he fit me in to troubleshoot shoot my Class A Gulfstream RV. I've had…read moremonths dealing with horrible mechanics and have lost over $7000 with terrible service and mechanics that compiled my problem. Daman took 3 hours and fixed my issue. I am BEYOND happy with Daman and his company. I would recommend him and his company to anyone with a difficult problem with their RV. Thanks so much Daman.

Unfriendly, unprofessional. Couldn't even winteize my RV properly. I do not recommend them.read more