I'd been getting parts from this AutoZone for a few years and now I wonder how many times they…read morescrewed me over. Had someone check a battery for me and said it was the starter that needed to be replaced. Took it to a local shop that tested the battery again and told us it was dead since it was the original factory battery from 2021. Apparently AutoZone likes to try and upsell stuff you don't need for your vehicle so you can just keep spending money to not fix the problem. Shameful.

Brandon is the GOAT!!! Runs this location better than any establishment of any type of business…read moreI've ever been to. He dropped everything he was doing to try to help my situation, and when I was stuck in their parking lot for 5 hours (he spent an entire one of those hours under the hood of my car attempting every effort possible to get it back up and running), offered me cold water bottles and to come inside to their A/C. Showed such kindness that truly made my day infinitely better, despite my situation. Not only was he gracious, but he was knowledgeable about what he was talking about. Seriously alleviated any stress of mine that he could and went the extra TEN miles. Give this man a raise!

The guy working there it was very nice and helped me figure out what fuses to buy for my car. He…read morealso was honest with me that I probably didn't need new windshield wipers, even though I was ready to buy a new pair.

So I bought a battery the other day and run a review about how epic of an experience I had with…read moreAngel and Matt, the GF. After all the work and anxiety, he came down to and not being the battery, but I needed an alternator. But I knew exactly who to call. With one phone call I was like right back to join Matt who treated me again like an actual friend while taking care of business at the same time. They were sorry to hear about the failure of the battery and it being the alternator, but they were going to help to get me back on the road. At price gouging only support. No bad attitude Only positivity. And that's exactly what I need when going to car troubles just like anyone else. This auto parts source stands out against the rest just because of the fact that I don't have to worry about being screwed over because I'm a female and I'm just gonna get the truth, I'm gonna get help that I need, and I'm gonna get all the information and all of my questions. No funny stuff. I actually went to a different advanced auto parts right before this, and they tried to charge me for the same part Almost $100 more. I will leave that location out. I just want to get extra act late because this shows the consistency not just a one time thing, but that Angel and Matt are consistent and their store is running like that all the time whether it be a weekday or a weekend. Thank you guys so much and trust me, I will be back if I have to, lol! I will definitely recommend you to all my friends and family

Been coming here for years. Nice staff always willing to held. Great selection of most common…read moreforeign and domestic vehicles. Prices are ok and they sometimes run specials and have half price days. I wish Bessler's was closer as I would go more often as I'm always fixing cars and need basic cheap parts that you would pay crazy money for new

Their prices are retail prices anymore. And the ladies that are behind the counter, do not give a…read morerats ass about anything but what the prices they make up for what you need to get. A friend of mine, and I went out there yesterday, looking for odds and ends for his car and a couple of things for myself. Before I went in, of course, I had to ask a few questions and all I got was nasty snotty attitude from all woman. The young man, with curly hair and glasses was completely stoned or completely brain dead. I'm not positive. But he lacked and social skills in any way shape or form. We did pull the parts, Friend was told it would be $80 for a rim and tire, which of course, like the sign says we had to pull. It was my turn, I stepped up and I got nothing but lousy ass attitude! I was told the seats for $35 and a few dollars more for electric seats which I didn't mind. After I looked at my receipt, for some reason, two seats came out to almost $100 I asked why things went from a basic $70 to nearly 100, they said it was the taxes plus an explosive environmental fee! I asked the question of why the environmental fee was so much, they said because of all the mess that they have on the ground and that gets passed on to us. So I went outside and started to go get my vehicle. My friend comes outside and says you should hear how they're being vulgar as possible about you asking questions about the environmental fees. I do not recommend this you pull and save anymore. I haven't been there since 2021 in that place is absolute joke! The people that work there except for two that day, are a joke they're rude. They're inconsiderate and they make up prices as they go. Please don't let them tell you that the prices are in the computer, because if they were things would probably be better priced. Just goes to show that if you ask questions and try to be as kind as possible, douche bags, still think that they rule the world. I personally will not be returning to this one. I might use the one in Wilder if I do need something important or I will actually go to a different place. It's 45 minutes further away because they actually offer better customer service and they're negotiable on prices. Bessler is no longer a great place to get parts.

Best kept secret for used auto parts. Clean, well organized, and good prices on used auto parts…read more Bought a motor here was very good shape no issues.

They sold me two tires that were patched up I mean I only paid 15$ a piece for them but it was a…read morewaste of time cuz I had to return them. When I went to return them I had my autistic son with me and my son was being kinda loud, he was crying and the owner looked at me and said can you step outside cuz I can't hear the person I'm talking to on the phone. Totally disrespectful and rude! I will never go back there again!

Needed a battery right away and I was out of town. Stopped at Auto Zone got the battery and they…read moreinstalled it in the parking lot and took the old one. Whole thing took maybe ten minutes. Everything was excellent.

My daughter's car broke down in Erlanger. Someone helped us to figure out it was a busted radiator…read morehose. We had no idea where to go or how to fix it. We called CarX, they were not helpful. We called Auto Zone in Florence, Not only were they not helpful, they were downright RUDE! We called Jiffy Lube, they were very helpful but could not help us with the problem. Finally I called Advanced Auto Parts. Aaron answered the phone and was very nice. He told us if we could get there He had the part and someone would help us. We arrived and the part was waiting for us and Jake came out to the car and put it on for us! He was very nice and professional. It took him about half an hour to remove the old hose and replace it with the new one. I offered him some money for helping us and he refused replying "This is what I do." I can't say enough about the young PROFESSIONALS at Advanced Auto Parts. We were in desperate need of help and they were kind and extremely nice. They helped two women in desperate need of help with compassion and grace. Take your automotive needs to there guys and you will not be disappointed! Thanks, Shawna, alNEW loyal customer!

thank you sandy stricker auto parts my fender got to california perfect,…read moresandy even saved on shipping, honesty and integrety !!!!! would buy again, thanks john san diego california

I bring my cars here for everything. They are the most trustworthy mechanics I know. Their high…read morequality work is somehow very cheap.

They told me my car had a cracked head gasket which is all fine and dandy. I understand that's my…read morefault and there was nothing they could do with that but they left my hood unlatched without informing me knowing I was driving back to mount orab using 32. Long story short my hood flew up on 32 going 60mph shattering my windshield on top of me cutting me and all of my mirrors broke due to the impact not to mention the henges on my hood broke as well. I swerved because of panick and could've seriously injured myself or someone else. I called bob Sumerels first and asked if they matched my hood and they 1. Put me on hold and 2. After 10 min said no there was previous damage to the hood we ment to tell you but didn't. Horrible place I wanted to sue but the car was in my moms name as I was 17 at the time.

Don't wast your time. Went in for a simple nail in tire and service manager told me my tires were…read moredry rotted and he could not fix it or it could explode. What a crock of &$$?. I was in there a month earlier and tire was fixed and no mention of dry rot The said service manager was not there at that time.He might pull the need all new tires on someone else but not me Just trying to sell tires that are not needed because I went to another tire place fixed tire and they said tires are not dry rotted Stay Away!!!

Taylor is the most rudest counter person I've ever had encountered with! Never will i order from…read morehere again as my part was wrong to begin with. the owner needs to be doing some rethinking about who they hire to talk to customers Because a rude woman isn't the way to go at all

My son needed a fender, damaged by vandals, for his Subaru. The Allgeier organization was able to…read morequickly locate what he needed. He worked with Mike. In a call back to thank them for their help, I spoke with Kevin (Manager). I was impressed with their care for their customers to insure satisfaction in the transaction. I highly recommend them for their service and support. Larry W.