Came same day, was very professional, fixed problem quickly, and price was good. I would definitely…read moreuse them again.

Manny was quick to respond but never mentioned that they charge 80 dollars an hour and a minimum of…read more2 hours. So after a quick 15 minute inspection he charged us 160 dollars suggesting us to replace the entire unit. We got another inspection done with someone who was upfront about the inspection costs, actually repaired the unit and didnt think we had to replace everything. Would not recommend anyone go with this company.

Our heater is out. Joshua came to our house to work on it. He arrived on time, and after he…read moreassessed the issue, he explained everything to me. He took the time to show me pictures too. When he arrived, the first thing he did was to put on plastic shoe covers so he didn't enter our house in his street shoes. That showed me respect that I appreciated. Before he left, he offered to loan me an electric heater until we have to wait for parts. He provided excellent care and service. I definitely recommend this company.

Just a heads up, they will only service equipment IF they installed it…read more I have never heard of a service company not willing to work on equipment installed by someone else. If you buy a house, you may not know who installed it. Last week Wednesday (1/7) I called because we had a mini-split installed (DIY) and I was told that before you turn it on, have an HVAC company come out and test it, check the pressure in the lines and then turn it on. When I called, the nice lady on the phone said that they do not diagnose or work on equipment unless they have done the installation. OK, no problem, I called their "sweet" competitor and they sent out a technician within 48 hours to do the job. 2 stars only because the lady on the phone was nice, although again, I am shocked that a service company will not do service calls

Airway A/C always provides quality services in a clear professional manner. The service always…read moreincludes an explanation of fees prior to starting the wok as well as an honest recommendation for repairs that maybe needed. Airway has always cleaned up the service area leaving it cleaner than when it started. Thank you for the service you provide.

My AC went out and I needed a second opinion because another tech I called couldn't find the…read moreproblem and charged me $100 plus suggested I buy a new fan for $1000. Scott was amazing and found the problem right away. The wires were twisted at the bottom of the unit. He explained in detail about the unit and also spent a lot of time throughly cleaning it at my request because it's right next to the dryer vent and we have a lot of debris and dirt from our trees. Only charged $125. He is a super nice guy and very honest. I highly recommend him for all your HVAC needs.

I paid $150 for a diagnostic fee to DHA Mechanical. Jhonny Sibrian from DHA visited my home,…read morecompleted a diagnostic report, and provided an extremely high quote (several hundred dollars more than other quotes I had received). I was upset because I was between jobs, and I wanted to get the work done by them only if their quote matched the other estimates. Jhonny wrote negative remarks about me in his report, even though I paid $150 for it. He then put me on the phone with Paul, and we agreed on $900 (still higher than my other quotes) to repair all the issues identified in Jhonny's diagnostic report. Later, they wanted to create a contract and assured me that all issues from the diagnostic report would be addressed. They required a 50% upfront payment. I expected to pay $450, and when they sent a payment link, I entered $450. However, their payment system charged $463.50 without my consent. I complained to Paul and Sheri, and they said it was standard because they had switched to a new payment system. I disagreed and told them that on the day of repair, I would pay the remaining $436.50 by check. The contract Paul prepared failed to include the flame sensor replacement, even though it was clearly mentioned in the diagnostic report and discussed in detail during Jhonny's visit (since the flame sensor was visibly damaged). I missed this omission when signing the contract. I expected Paul to act in good faith and fix all issues based on the diagnostic report prepared by Jhonny. During and after the repair, the flame sensor issue came up again. Jhonny said it was not in the contract, acknowledged that this was a mistake, and told me Paul would correct it and that he would return to replace it once Paul approved. In good faith, I decided to absorb the earlier transaction fee and paid $450 by check instead of $436.50. After that, Paul avoided me for several weeks by not responding to emails or phone calls. Finally, he emailed me while I was out of town, stating that he did not agree to replace the flame sensor. He was rude and bullying on the phone and hung up on me. ----- UPDATE: A customer grievance BBB complaint was registered and all documentation was submitted to them and awaiting response.

Review for DHA Mechanical…read more I hired DHA Mechanical for an HVAC system evaluation. The diagnostic fee was $525 -- which felt high compared to other companies I spoke with, but to be fair, the technician spent over two hours on-site and provided a detailed report. The cost seemed tied to time and expertise, not just a flat service fee. I spoke with Paul afterward (likely the owner), and he was clearly knowledgeable, especially about zoning and more complex HVAC setups. If you're looking for a high-end, white-glove install, DHA might be a good fit. That said, there were a few misses. The attic access cover wasn't put back after the evaluation. Paul acknowledged the oversight as a simple mistake, but no one returned to address it until a day or two later, despite me notifying them promptly. More importantly, the system replacement bid I received wasn't competitive -- significantly higher than other reputable proposals -- which made the upfront diagnostic feel like a sunk cost rather than a step toward a practical solution. Bottom line: DHA brings solid technical know-how, but expect premium pricing. Clarify what your evaluation includes up front -- and keep shopping if cost is a key factor.

So nice, quick, friendly, and skilled! Found the problem with our 33 year old furnace in just a…read morefew minutes, two days later a new part and we're warm again. Considering using them for a full HVAC replacement this year (2026). Thanks!

Gabriel responded right away and was at my home within the hour, and was able to quickly diagnose…read moreand fix the problem, replacing the capacitor in our roof AC unit, also in under an hour. "Efficient" is right!

Great service! They respond very fast and do a great job at very affordable prices. I've used them…read moretwice now and have nothing bad to say. Completely recommend them.

None of the technicians were wearing foot coverings or company uniforms, despite your response…read moreclaiming otherwise. The photos clearly show this. Also, the issue was never that the bed was "blocking access." There was more than enough room to either move the bed properly, ask if a ladder was available, or simply arrive with the correct equipment in the first place. Using a customer's bed as a tool was completely inappropriate and unprofessional. As for the restroom situation, there is proof of your technician entering and exiting the restroom, and immediately afterward urine was left on the toilet seat and bathroom floor. That mess was not there beforehand. Calling it an "allegation" instead of addressing the concern respectfully is disappointing. I shared my honest experience as a customer. Professionalism is not just about completing a job it's also about respecting someone's home, cleanliness, and basic courtesy while inside it.

Nick and his crew were great. They came to the job on time and were very professional. Nick is a no…read morenonsense guy. Honest, to the point and gets the job done. I would recommend him to anyone.

Big thank you to Nick and his team for answering my service request and actually showing up as…read morepromised and on time. They checked that the system was running properly and removed the cover and cleaned the condenser coils as they were impacted with dirt. Was well worth the money spent! The system runs great!!

Our heater was blowing cold air for a couple days. We called Dell's Heating & Air. I spoke with…read moreDell on the phone and explained what was going on with our house. Within two hours Nate showed up and got our heat working again. He was very professional, friendly, and informative! They provided quick, trustworthy service for a great value! We highly recommend them!

We have used Dell's for heating and air services and we had great experiences with both. Excellent…read morecustomer service, quick responses and overall a great and dependable company. Thank you Dell!

I just had a great experience from what could have been a big problem. My fridge started leaking…read morewater and having gone through an expensive water damage situation recently I didn't want to repeat with another disaster. The folks at Jazz Heating Air conditioning and Plumbing were amazing. Understanding on the phone. Very quick scheduling, and the Jazz representative came ver so quickly. And once here they knew what to do, and was able to save me for 1000s of possible damage. Naveed was wonderful. Totally on top of things understood my needs, found out information quickly, and address my issue. Very nicely done! Thanks Naveed and Jazz!

Our mother got a new unit. Install was done right. Overall review on office leadership, mixed, but…read moreinstall team OK.