We have a biannual agreement with Virginia Mechanical-- they've been maintaining our A/C and furnace each year since at least 2018. This is really a great value for $189. Brandy in the office always answers right away, makes scheduling easy, and is a pleasure to deal with. Today Tayjion came to service our furnace. He texted when he was on his way. He was very respectful and used booties when he entered our house to change the filter. He noticed that although our system was running fine, there was a little bit of condensation running down a pipe. He didn't ignore this--he was patient and tenacious in his troubleshooting and repair. We really appreciate this--we have this annual service so we can avoid surprise issues and big repairs down the line. You can see from my photo that our furnace still looks brand new after all these years of care by Virginia Mechanical. Thank you so much to Tayjion, Brandy, and the rest of Virginia Mechanical for helping us throughout the years! read more

Virginia Mechanical Heating & Air Conditioning - Our 7-year old furnace still looks brand new and runs well, thanks to Virginia Mechanical's annual maintenance service! - Heating & Air Conditioning/HVAC Near Me - Tracy, California

I usually work with this company to maintain my business for air and heat. After having them come out for my yearly maintenance, I noticed the air wasn't getting as cool as it should have been after the visit. I called to have someone come check it out and Marcus did a phenomenal job on fixing the issue as well as letting me know not to use the heat this winter due to some corrosion, unless the unit gets replaced completely because it can cause carbon monoxide to leak. I appreciate the honesty and efficient work! Thank you and looking forward to working with this company again God willing read more

My whole house fan upstairs was performing poorly, and I placed a service call to Virginia Mechanical (who had been recommended by a good friend). Brandy at VM secured a quote which was very reasonable, and technician Marcus soon arrived and determined that the motor had reached end of life and needed replacing. Brandy placed the order, and after some supply side issues, Marcus was scheduled to complete the job and also check out my furnace which was now working poorly. Marcus first examined the furnace and determined that a capacitor was failing. He secured parts, repaired and cleaned the furnace, and it then ran well. Marcus then replaced the whole house fan and belt, and afterwards it also ran very well. I was very pleased with the quality of work and end result, and I highly recommend Virginia Mechanical. read more

Awesome service from Bill and his team. Bill presented me with several options, which I really appreciated. Great work at a very reasonable price. If I ever need work in the future I will definitely go with your company. Thank you! Greg Tracy, CA read more

Their HVAC Technician came out and did an amazing job, he fixed our A/C the same day he came out. I will definitely be calling them if anything happens to my A/C read more

The tech Marcus that came out to service my hvac went above and beyond to get us up and running again. He took the time to find the source of the problem and cleaned out years of debris/lint that was a fire hazard! Thank you Marcus for your professionalism and kindness. I hope the company values you as an employee. read more

Our new complete AC/heater unit works 100 times better than old one. Everything was done as promised, work completed on time. read more

Virginia Mechanical Heating & Air Conditioning - Fits great on side of house. - Heating & Air Conditioning/HVAC Near Me - Tracy, California

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I would like to thanks the folks at Virginia Mechanical for their quick response, professionalism, and customer service. The air conditioner failed at the home of my elderly relative's house. My call was immediately answered by Brandy who was sympathetic to my problem and arranged an appointment a few days later. The employee from Virginia Mechanical arrived on time and went straight to work identifying the problem. I was presented with various options in which to solve the problem. It was also explained to me the possible short time and long term problems. I never felt pressured for an "up sell" on repairs. Once I made my decisions communication with the office determined when all the parts would be in and the unit could be fixed. On the day of replacement a two person team arrived on time to complete the repair. The job was done with the least amount of inconvenience. The workers made sure to clean up after themselves and explained all that had been done. I highly recommend this business based on their attention to detail, professionalism, and above all their focus on customer service. read more

Great experience with every aspect! I called and a technician was here within a few hours and was able to diagnose and fix our heater within an hour! The technician, Jaime, was very professional and knowledgeable. Brandy in the office was wonderful as well. Highly recommend this company! read more

Quite simply the worst service that I have experienced from an HVAC company. It took weeks before I finally just told them to forget the whole thing. They were not the most expensive bid, but when you show up at 7:30 a.m. without even having an appointment or a contract, then it makes you wonder what kind of service they provide. I received four different prices for the exact same service (varied by hundreds of dollars) by different people at Virginia Mechanical. I hate giving bad reviews, but these people need a wake up call. read more

Came out to service air-conditioning early the next day. Replaced the two faulty parts in no time flat. Charge less than the previous company we had service this eight years ago. The technician was very clean and tidied everything up highly recommended read more

Scheduled an appointment, a two hour period was given, waited. Tech was a no call, no show. Very unprofessional.

Their technician arrived well prepared with a mask and was polite and courteous helped me resolve my issue and fix my heater, thank you Marcus, also Virginia mechanical thank you for having a availability. Keep up the good work. read more

Best Price and Great Job! I got estimates from four different contractors to remove and replace my 29 year old HVAC system. Virginia Mechanical offered the lowest price but the system they put in is far better than any of the ones that the other companies offered. They even added two supply registers at no extra cost. The crew was very prompt and made sure that they didn't leave a mess behind. Bill and the Ladies in the office are there to make sure that we are taken care of. I couldn't be happier with the way I was treated and how friendly everyone at Virginia is. I give them an A+ R Haas, Tracy read more

Our blower burned out for our a/c. Called Virginia Air 8 am and explained problem... polite gentleman said a tech would call when gets page.... I Received call promptly and was told window from 10-11 (perfect) ... When they were 20 minutes past window, I gave a call to office and lady who answered phone told me they give two hour windows (10-noon) um, ok, but that wasn't what I was told by the technician. But ok. Serviceman is 15 minutes out she says (now they are about 20 minutes from us so do the math). Flash forward (yes blower out, serviceman says need to get part from Elk Grove... will be to our house tomorrow after he services in Danville expects to be there between 11-1) (note the longer 3 hour window) Fine. That works out around my kids' carpool... perfect. 2:00pm and I call the office (oh the part just arrived and I'll send a technician out now). Now, of course, it is in carpool time and the dog has been locked out... forever. 2:15 and waiting.... I am thankful to have repairs and I understand delays... and the technician yesterday seemed to know his stuff... (hopefully whoever they send now does too) BUT really how hard is it to call and say we are running late... or short staffed or the part isn't in yet... etc... (or even we forgot about you) .... The lack of communication from the front office (not expertise) makes this a fail for me.... read more

My AC unit went out. I called the same day it went out to schedule an appointment. I talked to Brandy and she was able to get me in the next day btwn 10-12. Manuel showed up the next day at 945, which was amazing! Our capacitor went out and he was able to change it right away. He left around 1010am. Overall, best customer service in fixing something in my house. I would highly recommend them. read more

After several other contractors presenting quotes for my HVAC upgrade. My uncle recommended Virginia Mechanical. Talking to Bill on the phone, he gave me a price over the phone (which was less than all the others). After reviewing all the companies and talking to my uncle, I decided to move forward with Bill. From the first moment to the last Bill was there each step. Starlit at the office is awesome and great to deal with. The installation team led by Daniel was awesome. They cleaned up when they finished, they found a couple of issues with Freon pipe (kinked) repaired at no additional charge, and at the end a couple of rooms were not getting good air flow and they took care of it with newer registers. Overall I am very happy that my uncle recommended them. I would recommend them to anyone looking for a repair, a solution to an issue or just an upgrade. Last thing, the company i was going to go with, was out bid by $1,000 from Virginia Mechanical. read more

Virginia Mechanical Heating & Air Conditioning - Old 25+ year Rheem to left. Way to small for a 1665 sq ft house. Right side brand new York 3 Ton 16 Seer with 80% Efficiency Furnace - Heating & Air Conditioning/HVAC Near Me - Tracy, California

I recently had an AC cooling issue on my property in Tracy. My property manager contacted Virginia mechanical. For diagnostic they took 200$ and found leak in system. They gave estimate of 3019$ for the AC repair and had to get a part which was under warranty. But they couldn't get it done till October. For temporary cooling they said refrigerant can be replaced until the unit is fixed. They charged around 1700$ for 14lbs of refrigerant. And the cooling lasted for just 3 days. When I call back they say we can't guarantee how long it lasts. Just after 3 days the system is stopped cooling again. They recommended the work which they were not sure of. They were dishonest about it. They gave a recommendation and did the work when they didn't know if it would work. They didn't tell me that it might not work when I called them before. Now even to see why the cooling is not working they want to charge me again. They obviously don't guarantee their work for even a week. I'm running away from these guys. Never experienced such a dishonest HVAC service. read more

I first hired them for my parents. My dad said Manuel was very prompt and professional with their tune up and installation of new thermostat. Appointment was within two days of call. I called them for my first tune up at my home and got same day appointment! Manuel answered all my questions of my system and discussed with me options should I get a new thermostat too. Great service, prompt service and good prices. read more

Busy moving into house, called to have furnace problem checked. "Tech" looked at the furnace for awhile, charged for the call and said he would send quote for a 250ish dollar disassemble and clean. I took a look at the furnace and read the installation manual that was on the furnace. Moved a couple of hoses that were landed on the wrong ports. 10 min. later the furnace works fine. read more

So after holding out so many years for that Smart Meter, PG&E came knocking on Friday 6/29 to tell me that I had no choice. So he advised me to shutdown computers and television. It was a 100 degree weather in Tracy so I had the A/C running but the service tech neglected to tell me to turn off the A/C. Power came back, and a few minutes later the A/C fan blower stop working. Husband came home and went to the attic to confirm but it was already late Friday and didn't want to deal with it. At 9am Saturday morning the heat was already in the 90's so the hubby postponed looking into it but he is pretty decent when it comes to fixing things. At 9pm it cooled down a little finally so he did research online for the problem and found that the capacitor blew out during the Smart Meter installation. This morning at 8am, we contacted Virginia Mechanical, mind you it's Sunday and it could possibly be the warmest day of this week (in the 100's). The A/C technician arrived at 10:30am and confirmed the blown capacitor. Fixed it in half an hour, spent most of the time going up and down the attic (and dealing with scorching heat in there). Anyway, the final bill was $84.95 for half an hour work on a Sunday. What I like about them is that they are honest! And for coming in on a Sunday and dealing with the current heat -- I would've paid a lot more! The A/C tech was polite, honest and more than capable. We are very happy with them! We know who to call next time something happens to our A/C. We're planning on replacing our POS A/C soon and we will check on them first! read more

We recently contacted Virginia Mechanical after having a bad experience with another heating and air conditioning company. From the first phone call, to the completion of the project, we found the process to be quite seamless. Both Jeff and Brandy provided us the most excellent customer service as did the technicians who did the job. Because of the unethical practice of the previous company, we were skeptical of finding an honest contractor who would not try to make an extra buck. We were very surprised when Jeff told us about the overcharges the other company was adding on to our job. By using Virginia Mechanical we not only saved $500.00 but we found an honest company that we can refer without reservation. read more

NO SHOW, NO CALL. I had an appointment set up for today between 3pm and 5pm after waiting through a heat wave as the A/C is broke. The reviews are outstanding so I took a chance. About 5 minutes to 5pm I got a little anxious and checked their website only to find that they close at 4:30pm. No after hours phone number provided. UPDATE: Somebody finally called me after I contacted the answering service twice so I was so happy. This house is extremely warm and every night around 6 pm there is a rubber like burn smell. I've purchased a $650 Penguin (portable A/C), hung up some plastic to block off the hottest rooms, block out the sun with window coverings and run all the fans I own which is 3 and the technician tells me that everything is fine here. No repairs needed, no cleaning the vents or coils needed, no updated fan needed, no nothing??? Just keep living like this with the same. I believe this A/C is headed for a complete breakdown. I have no words for the diagnosis I was given for this unit. read more

We have used Virginia Mechanical to service our HVAC for the past couple of years. This year, during the middle of a heat wave, our AC went out. In the end we decided to replace the furnace, condenser, and whole house fan. Bill Mathern responded quickly and provided a fair price. They scheduled us in as quickly as possible, and were kind enough to provide a portable AC unit, so that we had some comfort until they were able to get the work completed. The team of Manuel (Foreman), Jesus, and Joey were very professional, prompt, and respectful of our home. They did excellent work and the new system works exceptionally. I cannot say enough good things about the team at Virginia Mechanical. read more

This company by far hands down is the best. If I could rate them with 10 stars I would. They came all the way from Tracy CA to Redding CA to install a new A/C & Heating system in our home. They took the old one off the roof and installed an entire new system with duck work and all. The crew and the Owner were the best. So professional and their knowledge of this entire new system was amazing. We could not have been more happier and the system is so quite! Love this place and their team. Thanks to everyone! read more

Same day service for my broken down a/c! Was kept informed via text on who & when the tech would be arriving. Super nice guy & extremely efficient! No paper, credit card via phone & emailed invoice. Couldn't have asked for anything better! read more

Marcus, Brandy, and Virginia Mechanical earned 10+ stars for the excellent service. Awesome job! Here's my experience: I had an AC issue (not turning on), so I called my home warranty company (A*H), and was assigned HVAC company (Infi**** Hom* Solut****). The tech arrived 6 days later with no PPE or shoe booties. He said the problem was an unknown electrical issue "somewhere", and would need approval from my home warranty company to continue any repairs. The tech said his office would call me within 24 hours to update the status. After he left, I noticed a small dent in the attic access cover (drywall) and pieces of insulation on the floor. Wires to the furnace were left exposed/disconnected and the cover to the control board was left off. I tried many times that day and the following day to contact them, and eventually talked to someone. I was told they did not have my info due to computer issues, but someone would return my call when the computer was repaired. I waited until the following day, but still got no calls. Eventually, I got an email from my home warranty company that said the repair would be denied due to the tech's report. Again, no return calls at all. I stopped at that point to avoid any further frustration. I phoned Virginia Mechanical, and talked with Brandy. She made an appointment for several hours later. Marcus arrived within the time slot that same day. Marcus was polite, listened to my issue, and had a mask and shoe booties. Marcus went above and beyond for the repair. He explained his findings and solutions throughout the repair. Marcus then cleaned his work areas upon leaving. My AC works, and I'm very happy since the following days are forecasted to be very warm. Thank you again, Marcus, Brandy, and Virginia Mechanical! read more

Initially, used Virginia Mechanical Heating & Air to ascertain the problem with our old system (August 2018) and realized that a new HVAC system, a total replacement was the most prudent route, based on age and condition of the current one. A contract was drawn up to replace and with work to begin (September/October 2018). Although, a few shortcomings in the beginning that would easily be overlooked (change in date on install, the biggest) had everything else been on point this would easily be a 5-star rating. This rating is based primarily on the company's response to an error they made during the install and causing damage. The company's Initial response was satisfactory, however, the speed in addressing repairs less so. It required multiple phone calls and follow-ups initiated by me to get it repaired and frankly was a huge inconvenience that although acknowledged by them did not speed up their response or concern in getting it handled in a timely and professional manner. I would not use them again for the sole reason that any consumer faith I have in their abilities in this trade is totally negated by their poor management skill set in dealing with a customer, especially when there is a problem. Their technicians are really good (easily 5-stars), but I question those behind the scenes that direct this company and proved lacking in professionalism and customer satisfaction in their services. read more

Wow! Virginia Mechanical changed out both our air conditioner and 30-year-old furnace. They arrived on time, were quick (the entire job was completed in only two days) and very clean. The cost of the job was reasonable and there were no surprises along the way. Thank you, Virginia Mechanical, for ensuring we'll be comfortable for many many summers and winters to come! read more

6/30/2017 Don't do reviews but,.....I called several/all the local HVAC companies and Virginia was the most pleasant and quickest to respond. Rudy came and found a worn out wire (from vibration) that shorted in condenser unit and had everything running in less than an hour...just wow...I highly recommend Virginia Mechanical...and Rudy! Thank you Rudy and Virginia Mechanical! (found this posted to a Fairfax, VA HVAC) read more

We had them come out last summer as a second opinion and Virginia Mechanical said we could still repair our unit and did not need a new unit (the first company recommended a new unit). Now this past weekend our other AC went out (we have two units in our house). They sent a technician out on a Sunday (!!!!) and it was only a small part that had broken on the compressor. He happened to have that part in his truck. It was fixed immediately. We were relieved as it was 107* and forecast to be that hot all this week. Thank you for great customer service! read more

Really BAD service!!!. my Tracy house recently had AC issue. After an emergency quick fix, I learnt that I need to replace the old AC Units. So I scheduled an home AC inspection with Virginia Mechanical Heating & AC. I got a call from VMHAC, after the scheduled time, said that I need to pay them about $224.95 NOW because the contractor inject 2 lbs of cooling liquid. I told the lady that that's not what I asked you to do. Then she threatened me if I don't pay her now, she'll send the contractor back to my house and take the 2 lb liquid out of the AC system and said IT GOING TO Be HOT again!!! I actually chat with my attendant W the day before VMHAC went there. W said the system is good so far as the temp fix works fine. I told VMHAC that what I asked was a proposal to replace the current AC system. After the negotiation, they said that I need to pay addition of $100 to for them to go there and put some coloring stuff in the system and they'll go back to inspect the system and give me a proposal. I paid $324.95 with my credit card, and got a brief text message: work completed. I don't get any receipt, and they NEVER Show up for the scheduled system Inspection. read more

I randomly called the first number I saw in our phone book for AC servicing and it was one of the best decisions I have made. The service representative (Marcus Silva) who came out was fantastic. He was very patient, efficient and thorough. He answered all of my questions, went through my unit completely. Washed down the coils, the external unit and cleaned all of the air vents. To say the least, it was the BEST service I have received for the money. I would highly recommend Virginia Mechanical Heating & Air to anyone needing work to be done on their heating or air conditioning unit. read more

Great technicians, but poor front office support. I dislike any company that will charge me for repairs and add the diagnostic fee on top. Makes no sense. Bit pricey as well. Charged me $300 for capacitor even though the part only cost less then $30. read more

They are awesome. Came in and gave me a a good price on inspecting and updating my units for a commercial space. Very prompt and professional. I would highly recommend them for anyone. They will continue to be my go to for HVAC needs. read more

We been experiencing no heat for 3 days thinking we can fix it our selfs. After allot of DYI techniques all failed , my family member highly recommended them. I called at 11 am , they got a tech in by 12:30pm. He just left and thank god we got heat again in this winter cold. I'll recommend anyone to this fine company. Great customer service and resolved the problem. Now we can go to sleep without shivering. Happy customer read more

It just hit me. I have been having Virginia Mechanical Heating & Air service my air conditioner for the past four years and never left a review! Well, past time!. These are great folks and they have done a fantastic job, with everything that I needed to be done. My first introduction to them was when my roof started leaking, and a roofer stated that it was related to my air conditioner stand on the roof. They said to call an air conditioning shop. I called Virginia Mechanical and they became part of the estimate cycle, and they had the lowest estimate. I had called them, based on the recommendation of a friend who uses them. Well, my friend was absolutely right. These people are fantastic! read more

Excellent service and very professional. I had heater problem and called them today to get someone to fix the problem. Brandy is also responsive quickly. Highly recommend for the future service. Thank you for fixing the problem! read more

Let me start by saying I never write these things. Today I will write two . One really good & one really bad. I hired Virginia to fix another companies mistakes. They fixed my AC unit problem immediately & honestly. I paid another company 1200$ to replace my motor & after that money and 4 days of them coming out for the same issue it was still broken. I decided to call Virginia after being referred by a friend. Virginia's repairman Sabino came out and within 5 minutes figured out that my motor was only 1/4 horsepower & what we needed was a 1 horse power, So my unit was overhearing and shutting off. We did have to wait for the correct part, but that was not the fault of the company. They told me what to expect & the estimates were accurate! Star who answered the phone and Sabino were both very friendly and professional ! Oh did I mention my cost was $695 for the repair. Almost half what the other company charged me & this repair actually fixed the problem. Well done Virginia!! You will have my business and my referrals :) read more

Often, one only hears negative stories with services based companies, however Virginia Mechanical performed just the opposite. Although they made a mistake in their initial work, that didn't appear for a few weeks. They were back out within an hour after my call. It could have been an dreadful experience if they were a shady company who denied responsibility. Such was not the case. We all make mistakes, it's how we handle that shows true character. Virginia Mechanical was forthright and spent considerable time and cost to correct. I'm not one to normally write reviews, but I was so impressed with their handling that I had to share my experience and thank them for their good morals. I'm hopeful karma will return the favor to Virginia Mechanical. read more