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    D B Bentley

    5.0 (1 review)

    Services - D B Bentley

    Excavation

    Trench digging

    D B Bentley Photos

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    1 year ago

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    Aqua Doc

    Aqua Doc

    2.5
    (14 reviews)

    Customer service is not what they are about. I emailed them on July 8th for a quote, emailed them…read moreagain on July 15th to see if anyone was going to contact me, they responded that they added a person to the email and finally I received a message on July 31st that they would schedule us asap, just very busy. I get that! Luke texted me on July 24th that they would be out next week and will let me know day and time. July 30th I replied and asked if he knew when yet. The next day he responded that they would be out the next day. They then told us we would receive an estimate in a week. 9 days later we received it, after my husband called and requested it. Since then, we have been trying to contact them with questions about the estimate. Messages have been left, since no one ever answers the phone, until yesterday. His message "got lost in the shuffle". Still haven't had our questions answered. This a big job involving lots of money. I think we'll be looking elsewhere.

    Stole my mooring kit. My fountain was returned from winter storage with a homemade one. They used…read morecheap rope that broke and left my fountain floating around aimlessly. The stakes were old rebar. Mooring kits do not use rebar and the line will not break like a rope - that's why it was Purchased. Basically stole it and cannot get it back. I would recommend taking a photo of what you get along with keeping digital copies of your purchase agreement. When the fountain broke they were clueless and made up something. I received an invoice to fix for over $1500. I used another group to fix the fountain and they did a great job for under $20. Save yourself time, $$, and a headache. Go somewhere else.

    D B Bentley - excavationservices - Updated August 2026

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