The worst. Very unprofessional, rude. no communication w family in time of need…read more cremation delays, wrong socials on death certicate. no one is ever there to assist you doors always closed. since David is gone the ladies are the worst and have attitude when the family hasnt gotton answers and have to make several calls to get answers. between the main office & grand concourse they dont know their ass from their elbows Ortiz is paid (overly paid) for cremation but to make the family have to go back inforth is unprofessional, disrespectful, and not right at all Id NEVER recommend anyone, had id knowen better id paid a lil more for a better funeral home services, I'd of went to John Fox

This is a hooptie of a funeral. No communication. Wanted to be updated as to when person was…read morepicked up from hospital.......Nope. Took calling 3 times to both this place and the hospital direct. In my assessment, they are very busy. It is very upseting when businesses take on more than they can handle. That is what the "employees" do not understand. The services are terrible & now your getting beefed at. Nothing personal. At least pretend to be caring and/or surprised (i.e. relating with the customers). However, this is the cheapest place so thats about it.

I'm am so impressed with the care and service received during this time. The support Lucia Bros…read moregave my family alleviated a lot of the stress of planing during this time of grief. Lucia's staff felt like family. Thank you all for making mom look great and helping us with this process with such short notice. Outstanding all around!!! Thanks again. S/F

Lucia Brothers funeral home helped our family from beginning to end…read more I asked a lot of questions because I had no experience when planning a funeral. All my questions were answered. Every protocol was followed to the letter and staff explained everything out for me. They were wonderful to our family and guests and I recommend them 150%. Everyone who works there is kind and patient. I really appreciated this especially going through our great loss. Every consideration was given to my family in our time of need. I'm extremely grateful to them for their integrity. Michelle Hale - Bronx New York.

The Williams Funeral Home provided us (Mounier family) the most compassionate service while…read moresimultaneously displaying such professionalism. Andy Williams and Anthony Marquez epitomized these qualities, while being assisted by an amazing staff. Also, the make up artist did an outstanding job on our dear mom. All areas of the funeral home was aesthetically pleasing and clean while having affordable prices-- the best I've seen from my experience at funeral homes. I highly recommend this place!

Words cannot describe how grateful I am that I used William's funeral home for the cremation of my…read moresister Caroline. She passed away suddenly and I was I in Florida. They picked up her remains, cremated her in a timely fashion, returned over paid money without request, were there for me at any moment when I called with questions and could not be any more professional. Lori the daughter of the the generational owner was superb. I went to the parlor about 2 months after the cremation as I wanted to have prayer cards made. They pulled her file within 30 seconds. I was taken care of by a young man that is somewhat new in the business, but he was wonderful too. We designed, ordered and paid for the cards in twenty minutes. They then allowed me into their chapel to say a prayer or two. There will be more services needed in my lifetime and I will be sure to use this parlor and family owned organization. Matter of fact I will be sure to have my family use it for my services. Their prices are also the best around. Thank you for everything. Mary M

My deepest gratitude in helping us give a family member a beautiful sendoff. Their professionalism…read moreand compassion made everything a much smoother process. The entire family is very appreciative.

What started as an awkward query on the price of a funeral for my mom who just passed the evening…read morebefore, turned into an experience I never imagined would be so seamless to get through. I never wanted a viewing because you want to remember your loved ones as they were, but once I saw mom after her passing, I had to allow others to see her one last time. Ralph Cerasuolo, funeral director, invited us into their office and sat us down and asked what was it that we were looking to do. From there, the conversation slowly evolved from pricing a funeral to hobbies and travel and Italy. Ralph made it easy to do what I needed to get done for Mami. While Ralph complied a price list, he let us browse through a prayer book catalog and I was so happy to find Mami's favorite patron saint as one of the selections. It's not a common saint to find and I found Him here at Riverdale Funeral Home. Preparing for this day, a few months ago, I started a photo slideshow project of Mami's life and I wanted to bring a projector with my iPad to the viewing. I was so happy to learn that it wouldn't be needed as Riverdale Funeral Home provides a large flatscreen TV with plenty of HDMI plugs for use with devices to display photos and memories. I was also contemplating in bringing bottled water for visitors but had no time to get a case. No worries again. When I arrived for Mami's viewing, there were plenty of carafes of water throughout the room alongside cone paper cups. Another stress reliever that they supplied these simple amenities. On the day of her viewing, Mami looked absolutely beautiful. One of my worst fears all my life was to see her on a day like this and have that last memory of her not looking like herself but she looked like she was sleeping, completely rested. She had her costume jewelry on, just as she did in life and looked like she was just waiting to head to one of her parties. My heart was filled with so much happiness. I cannot thank Ralph enough for his knowledge and in being the one to assist us with Mami's arrangements. James Winkle, their office manager supervised Mami's visit and he is a dear to engage with as well. The funeral home itself has a very cozy feel with warmth when you walk in. One truly feels they are with family through the process. Riverdale Funeral Home made this sad loss of ours a beautiful memory we will always remember. Thank you for this. Warmest Regards, Family of Zulema Medina Lopez

Horrible Experience. The remains of our beloved uncle were miss handled and another body was…read moreattempted to be used in his place. Management / Owner did not Show up and staff was not able to provide any answers on what occurred. This is still an active investigation as the family needs answers and legal action will be taken. Update as of 11:35p today 5/28 he was cremated in error as of 5/22. NEVER EVER consider this location for the final arrangements of your loved ones.

I was a bit unsure of what to expect based on the negative reviews. My experience was just as a…read moreguest so I didn't have any direct interactions with the staff. The space is definitely dated and could use some repairs. It has the classic dark wood/ wine colors throughout. The furniture could be upgraded specifically the couches inside the viewing room. The fountain in the middle does not seem to be functional. The women's bathroom was clean and had toilet paper. As a guest, this seemed like the typical funeral home experience. We stayed a little past the closing time of 8pm and they came in to remind us of the time but were otherwise very discreet and respectful.

This place sucks. You know the saying, "late to your own funeral", well that is exactly true now…read more They don't prepare the body in that place, they prepare the body at the grand concourse facility then drive the body to the one on Westchester Ave. my grandmother was almost an hour late. No website. No monitor to hook up a usb to for a photo montage. Over priced and so dated. Dirty walls and ceiling. Go to farenga bros. Much better experience when laying your loved ones to rest.

This is probably one of the worst reviews I have ever written for any place, but here we go…read more I will start by saying there was absolutely no crowd control at this place. My family and I weren't even able to get through to my family members viewing room because the first room was flooded with people. They didn't not fit in the room and were all in the walking area and no way around them all. Please do not get me wrong. I know they were all their for a loss just like my family. My issue was not with them at this point, but with the lack of staff to control the amount of visitors they had at once. We were unable to properly and comfortably mourn out relative because of how loud they were. We then found out two fights broke out during their viewing. The parking lot wad full of liquor bottles (some broken) which we had to move to the side in hopes we did not run over and catch flats. Now to the worst part and I will not get into specific details, but here we go. My relative wad not taken care of the way they should have been. The body was decomposing meaning they did not do something right on their part. Those who saw this relative when the casket was opened were in shock. Yes we know the Deceased person will not look like what the would if alive, but this was something unexplainable. The odor coming from the body was horrific. This was not what the family paid for, this was not what anyone wanted to know as their last memories of this person. If you ever think about coming to this or any of their locations at that I truly hope you reconsider. I have no clue how they are even still in business. Families and the deceased deserve much more respect.

Wednesday 1/11/23 was a sad day for many people. Some lost a husband, father, uncle, and a friend…read more The Lucchese Funeral home on Morris Park Ave in the Bronx provided a dignified and comforting wake for those who attended. The entire process and setting made it easier for those who had to make the arrangements and those who attended the wake less stressful. There's a small private parking lot next to the funeral home. I highly recommend this establishment. I've gone to many wakes in many locations and this was one of the better places I've been. The floral arrangements were spread out and displayed with care.

Our experience with them during our family's difficult time could not have been any better! They…read moreare full service and they make the entire process "easier". We had Ashely and she was amazing!

One of my childhood friends died and the family had a budget. I recommended Ms Francine. The send…read moreoff was monumental. They treated him like royalty. Even though the family had limited mean. Well Done!¡!!

When my brother transitioned he lead me to this funeral home. I spoke with Frank who lead me to…read moreFrancine and she was very caring and supportive throughout the entire process. I trusted her with my brother and she executed a great job. I would highly recommend this place !!