The staff here are amazing. They showed great patience and care during this devastating time for my…read morefamily. They were helpful every step of the way and more than generous to us. Their support went far beyond what we expected. Nick, in particular, was very helpful--he listened to all our concerns, answered our questions, and made sure we felt understood. I would highly recommend their services.

We were broken, after the sudden, devastating loss of our dear daughter/niece. Chris Diconstanzo…read moremet with us and guided us through the necessary paperwork. He was so kind and professional. It was very comforting to know he would take care of all the details. He was also very accommodating, quickly understanding our wishes and making all the arrangements. We can't thank Chris and everyone else at John Dormi & Sons enough for their consideration and care. The gathering rooms are beautifully decorated and can be expanded to fit a large group. We had about 150 people come through over the course of the memorial. Families of veterans may be pleased by the collection of WWII and Vietnam War memorabilia displayed repectfully in the entrance hall. Our whole family is grateful for the graceful way the John Dormi & Sons family eased us through this incredibly painful process.

My mom and i want to thank Tom and the entire staff at John J. Fox and Sons for the fine work they…read moredid in regard to the funeral arrangements for my uncle George. Most of the time, whether i enlist the services or a doctor, lawyer, or other professional, i find myself having to oversee and micromanage everything, due to varying levels of incompetence. In the case of John J. Fox, this was not necessary. They made it easy for us, and helped us get through a difficult time.

From beginning to end the process was seamless and we are very grateful for that. We also loved how…read morethe person helping us had a great attitude answered all our questions and made us feel comfortable during our difficult time! Thank you so much!

I want to give a honest review on one of the best funeral homes in the Bronx. My brother in Law…read moreR.I.P was at that funeral home yesterday for the viewing. The staff was awesome and helpful when we needed them. I would recommend anyone living in the Bronx who needs a funeral home for their loved ones. The prices are reasonable and it's a 7 hour viewing with this Post COVID era. Thank you for making this memorable. R.I.P Jay !!! Reeeee! Load!!!!!!

That funeral home does a bad job and the manager is arrogant, my relative already had the death…read morecertificate done and not avian collected the body, we had to change the whole process to a Long Island funeral home and the arrogant treatment had about three weeks and they made no preparations and that's when we realized that Avian made an act of diffusion without picking up the body.

Always have had a great experience at this funeral home. From family services to friends, from…read moreburials to cremations. The services and quality they offer here are great. This funeral home is also very nice and they have parking now. It's also pretty affordable

Very disappointed in Ortiz Funeral Home. My nephew services was held there. I contacted them to see…read moreif they can tell me where he is buried because I misplaced the information and they stated they do not keep such records. I find that hard to believe considering they are the ones who recommended the cemetery out in Jersey because of cost!

One of my childhood friends died and the family had a budget. I recommended Ms Francine. The send…read moreoff was monumental. They treated him like royalty. Even though the family had limited mean. Well Done!¡!!

When my brother transitioned he lead me to this funeral home. I spoke with Frank who lead me to…read moreFrancine and she was very caring and supportive throughout the entire process. I trusted her with my brother and she executed a great job. I would highly recommend this place !!

Very disappointed over my experience with the Staff at Granby. Everytime I met with staff it…read moreseamed we always seemed to be starting over even when a detailed plan was created. Service was non supported amd rushed, Hearst driver was in a speed race to the cemetery and leaving messages to speak with someome seemed futile was business concluded. I hoped and prayed for better from Black Owned business but was left disappointed. We can do better!

My experience with Granby's funeral home was nothing short of amazing on the day of my father's…read morefuneral. Ms. Augusto was so compassionate, proactive and welcoming to all of our guests. Vivian, Mrs. Granby, Rev. Granby all help to ensure that this sad hearted occasion turned out lovely. I really appreciate the team and wanted to take time out to say this place was lovely, the services provided was quality and an A+. Thank you so much for making last Saturday a memorable homegoing for my dad. I certainly recommend this funeral home. the affordability, the team, the venue, the services rendered- of great value. Thank you. Latoya N,

When my mother and I walked into Castle Hill Funeral Directors on 4/8, the voice of a male yelled…read morethat we had to wait outside on the curb. Keep in mind that the COVID-19 pandemic was at its peak in the Bronx. I understand precaution and maintaining distance, but the funeral director made no prior mention on the phone about their current method of interaction with visitors. To actually put up a notice which states, "No walk-ins", while displaying a disclaimer of the pandemic which so many other essential businesses are doing, would have been sensible in order to notify visitors to not step foot into the funeral home and the reason why. I mean, you can't get more specific than that. Considering the doors are white, it would have been easy to see. But I checked a total of four times and I found nothing. Regardless of the guidelines on the news concerning funeral homes, that didn't change the fact that a notice should've been up outside. Now regarding the price for a cremation, which my mother requested for my father, the amount was almost $3,000. Two words: price gouge. As my mother and I were leaving, a woman, who works there and who had a nasty attitude, blocked the entrance. Like, seriously? This is where a notice would have sufficed so they wouldn't have to create their own little makeshift barricade with two vases and a table. I laughed for a good minute after I saw it. Or perhaps they should have just kept the door closed. Also, they should have kept themselves seated at the window where they talked to their visitors. But personally, I refuse to conduct business and do transactions that way as if it's a walk-up window at a fast food joint. That was our first and last time at this funeral home. If I could give them no stars, I would.

July 17th was my mom's funeral at Castle Hill Funeral home. Everything was done with compassion and…read morecare. Funeral director George Farr was attentive and caring. My mom looked natural and not made up. I chose this funeral home because I did not want that big commercial feel. I wanted piece and tranquillity and not multiple viewings like a conveyor belt feel. I highly recommend this treasure in your family's time of need.

The worst. Very unprofessional, rude. no communication w family in time of need…read more cremation delays, wrong socials on death certicate. no one is ever there to assist you doors always closed. since David is gone the ladies are the worst and have attitude when the family hasnt gotton answers and have to make several calls to get answers. between the main office & grand concourse they dont know their ass from their elbows Ortiz is paid (overly paid) for cremation but to make the family have to go back inforth is unprofessional, disrespectful, and not right at all Id NEVER recommend anyone, had id knowen better id paid a lil more for a better funeral home services, I'd of went to John Fox

This is a hooptie of a funeral. No communication. Wanted to be updated as to when person was…read morepicked up from hospital.......Nope. Took calling 3 times to both this place and the hospital direct. In my assessment, they are very busy. It is very upseting when businesses take on more than they can handle. That is what the "employees" do not understand. The services are terrible & now your getting beefed at. Nothing personal. At least pretend to be caring and/or surprised (i.e. relating with the customers). However, this is the cheapest place so thats about it.