The Palace for fur babies vacations! This is the only place…read moreI trust with my step kids! Purr-fect in every way the staff really cares and loves animals!

The staff I've met at the front desk always very friendly They taking great care of my Frenchie…read more My dog always looks happy when going to the doggie day care before & after! Don't know what magic they did to him. LOL The entire establishment smells fresh even I know they always have so much dogs there they really do a well maintenances!

We recently boarded our puppy at Hounds Town of Smithtown while on vacation. Our original…read moreperspective boarder cancelled a week before our vacation, so we were lucky Hounds Town had room for our pet. We liked how they post pictures and short videos of the dogs each day on their private Facebook page. That helped ease our minds about the well-being of our pet. The daily pricing, $65 per night, is quite reasonable. We felt that after boarding for 8 days, the $30 exit bath should have been complimentary, considering she came out with dirt around her eyes and gray dust and a foreign clipped hair on her still damp underside. Yuck, but easy to rectify. Additionally, when we picked her up, we didn't receive any feedback as to how she did during her stay. Then again, we did not ask because we were just anxious to be reunited with our dog. BUT....when the next family came in to retrieve their little pup, the person checking us out raved how THAT dog was one of her favorites and she gave him extra attention during feeding time. HELLO??? We are standing right there!!! What about our puppy? Was she left to feed on her own? Did she even eat all her food at meal times? She definitely lost weight during her stay. Other than those few hiccups, we were happy with our dog's stay at Hounds Town of Smithtown.

My dog Bailey goes to Hound Town of Smithtown for doggy day care and has also boarded there. She…read moreabsolutely loves going and gets super excited when she gets there. The staff is great and knows every dogs name that walks in. I totally recommend Hounds Town of Smithtown for daycare and/or boarding.

I wrote an honest consumer review for Smitty's Kennels 7 years ago, and now this business' owner,…read moreSandy, is stalking me on the internet and is leaving false and negative Yelp reviews under a pseudo name (Jennifer "JennyJJ" J - she reviewed Smitty's kennels below in the filtered reviews, which is probably why they have so many filtered positive reviews here; they're fake) for my actual 5-star rated business. My original review for this business 7 years ago was middle of the road at 3-stars, because while they did keep my dogs alive for a week, they lacked even the most basic customer service skills and were frankly very rude and standoffish, which you can read about in my first review below. After posting my review, the male owner of the business, Smitty, verbally attacked me on Yelp, which he has now edited, and I changed my review to 2-stars (however, you can still get a general gist of what he said in my updated reply to him). Now after being stalked online and having a libelous review posted about my business, I think an update to 1-star is fair. Customer service really doesn't get any worse than what is provided by the owners and associates of Smitty's Kennels. They're not just bad business owners, they're unkind people. Reviews on alternate websites are available with a quick google search of their business name where you can see the owner, Smitty's, interactions with other unhappy customers, or as he and Sandy apparently like to call them publicly for all new customer prospects to see, "Chronic Complainers". Who does business like this?? It's really not that hard to provide decent customer service - the only main component is not being an asshole which both of these business owners are through and through. With an abundance of options these days for pet care, you can do SO much better for not only your dog but also for yourself.

I so wish they was staying open longer!!! My dog has NEVER gotten along with other animals or…read moreother people outside of close family but for some reason she was comfortable and associated well with the people ate Smittys. This was my VERY first time ever leaving my dog with someone else so I was completely hesitant. But they made me feel very comfortable and at ease with how they was. Very professional!!!

Amazing staff and great assortment of products. Great advice as well. Highly recommend.read more

Great store! More than always helpful!…read more The store is fantastic. Usually has most things in stock even hard to find items that you can't find in chain stores like Petco etc. , and one thing they have that doesn't exist in a chain store ---EXCELLENT CUSTOMER SERVICE! Anything you need they're extremely helpful and happy to find or get. I had my dog training classes here, and that's how I started coming to this location; but I have to tell you the customer service from the store is unrivaled. If there's something you need, just call and check on it. They're happy to check in stock, They also have a website you can order through that too, 99.9% of the time what you're looking for is a stocked item,and on the rare occasion that it is not or you have an item as I did a special cat food recommended by the vet they did not have on the shelf they called another location, had it there for me the next day! I also have a bad back and I cannot carry large bags of dog food for my dog....put my back out once they had the food delivered to my house free of charge which is a service they offer as well; if I go to the store, they are happy to bring it to my car for me if needed. In short, go here, I highly recommend it.

I came with my dog and after his haircut, I had seen they cut his growth. I didn't think too much…read moreof it until a couple days later his growth had blood everywhere near his ear, I rushed him to emergency hospital, they said he has a cyst, now he is on medication and has a cone. Never again

We had our girl groomed there yesterday and they completely hacked our dog and she has not eaten…read moresince she got home yesterday. When we called and complained about how they chopped all her hair off including her eye lashes and whiskers they said they must have gotten distracted, oh well. They didn't appologise or try or to make it right. We will never go here again.

I have been buying toys and doggy stuff from fetch for years. The owner is super great and only…read morestocks the best for my dogs. When we are in NY we ALWAYS stop in Port Jeff to go to Fetch. Nothing in San Diego comes close

We just stopped into this adorable shop while waiting for the Port Jeff ferry…read more The owner is so kind and truly helpful!! She even went into her next season inventory to find us the cutest fall matching collars! So happy we found this place and we'll definitely be back!

First time leaving my dog anywhere other than home, and I couldn't be more relieved I chose Bed &…read moreBiscuit Kennels. Chopper is a rescue Pit mix -- overprotective, aggressive toward strangers, and not exactly easy to board. I was heading out of the country for 10 days and was a nervous wreck about it. After meeting the owners, though, I felt completely at ease. They were warm, professional, and knew exactly how to handle a dog like mine. I'll admit dropping him off got a little emotional (almost cried -- don't judge me). I had to walk him in and settle him into his kennel myself just to be safe. When I got back, the staff told me he'd been calm the whole stay. Then they brought him out -- and he came out wagging his tail, happy as ever, friendly with every single person on staff. I was floored. If you have a difficult dog, a rescue, or just a pup you're overprotective of -- this is the place. I won't leave Chopper anywhere else. Ruff Ruff.

The new owners are amazing. My dog came home clean and happy! We will continue to use bed and…read morebiscuit. Thanks everyone! Love max the weiner dog

This is the best groomer I have ever been to I have been coming here for 3 years and my dogs always…read morelook so cute! I love the owner she is so personable and I can always count on her and the people that work there to make my dogs look so cute. I wouldn't take my dogs anywhere else

ZERO STARS. So bad. They used to be awesome - now it's…read morehorrible. I'm sorry I put my dog through it. Do yourself a favor - find another groomer.