Renaldo cleaned a sectional sofa, area rug and 6 dining chairs. He responded to my call quickly,…read more was punctual and friendly. He was honest about what we should expect but in the end the results exceeded our expectations. We would be happy to se his services again.

Ronaldo did an amazing job, our couch needed to be cleaned desperately it came out like it was…read morebrand new. Ronaldo also did two scatter rugs again look brand new. Ronaldo was punctual in getting back to me, professional, pleasant. Do not hesitate to contact Ronaldo he's a 10 plus.

Family businesses are hard to find, consider honoring this local Fort Myers family with your…read morebusiness. Two men (father, son) did great work, respectfully and with attention to details. .

Excellent cleaning with professional and personable service. Really took care of some difficult…read morestains. Highly recommend them.

Excellent company, we have had them twice, once to clean upholstery the second to clean carpets…read more Very thorough and hard working. Everything looks like new. They did not rush and did an amazing job. Highly recommend.

Great guys, very polite, clean and fast. Everything got very…read moreclean and were very impressed Good job guys

Had a job done by them. Consisted of two small bedrooms + small hall + stairs. Was charged $115…read morewhich seemed high considering their 3 bedroom for $69 special (which doesn't include stairs, I'm aware.) Carpets in bedrooms were definitely much cleaner than before but they were slightly crunchy when they dried. Also did not move / go under any furniture. Stairs (our main reason for hiring) were marginally cleaner than before, and I'm aware stairs are hard to clean... but that's why we hired professionals. Our "track marks" where we walk down the stairs are still visible and there is now a distinct dirt line on the edge of all stairs. Overall, would not use again. Would not recommend. Feel the service we received was not worth the price we paid.

I really thought he was very courteous and kind. However, I had him clean 2 couches and they were…read morejust as dirty, when they dried, as they were, before he got here. I asked him to come back and he would not come back on Saturday or Sunday and his earliest appointment was for the following Wednesday. I did not agree that I should have had to wait that many days, after I paid him, to correct the job. After I contacted him to tell him that I was not happy about waiting all those days and that I was not able to take another day off, as I took off a day so that he can come, already, he did not respond, or try to rectify this issue. Usually if you want a customer, you try to please them and work around there schedule. I was truly disappointed and I do not recommend this company to anyone. I am surprised to see so many 5 stars on here, maybe he was having a bad week. Needless to say, I still have dirty couches. Looking for a better company.

I picked up my kitchen sink rug and gasped at how clean the tile was underneath. I knew it was time…read moreto get my white tile and grout cleaned. After reading what other Yelpers wrote, I called these folks and I am so glad I did. After they were done, I realized my tile floor didn't look this good even when the house was brand new...the white grout is actually white again! They arrived on time and completed their work in record time. Pricing was great, too. Just know that there is prep work customers must do ahead of time. Throw rugs, stereo speakers, plants, end tables, floor lamps, dining room chairs, etc. all need to be off the tile floor. My piano and china hutch stayed in place. Floors under there are probably pristine anyways. We will definitely be asking them to come back again when we notice the grout getting dirty again. Thanks Steam Masters!

Bill did a wonderful job on both tile and carpet. Grout looks fabulous in bath and laundry room…read more Carpet stains (spills from children and stairs with more traffic than a highway) look great! He offered advice to keep carpets looking good. Steam Masters will be our choice in the future!

Needed cleaning because of pet accidents. They were VERY knowledgable & thorough. The quality was…read moreoutstanding. Spaulding carpet & Tile Cleaning - excellent - From this point forward I will only call them for carpet & rug cleaning.

They did an amazing job cleaning our Travertine. It looks brand new!…read more They were careful with their equipment and protected my furniture and walls

Location, service, good people, clean, disciplined staff..Can't say enough good things about this…read moreplace.

From the owner: Mastercraft has proudly served the community for 25 years, delivering expert carpet, grout, tile,…read moreand upholstery cleaning to both residential and commercial clients. Our highly trained team uses advanced equipment and eco-friendly products to restore your spaces, ensuring your carpets and surfaces look and feel revitalized. We are committed to our clients, building lasting relationships through exceptional service, attention to detail, and honest communication. Whether you need routine maintenance or emergency cleaning services, Mastercraft is dedicated to prompt, reliable solutions with the highest standards of professionalism. Trust us to protect your investment and provide a healthier, cleaner environment for your home or business. Your satisfaction is our top priority, and we go above and beyond to exceed your expectations every time.

Captain Steamer of Cape Coral 5-15-24: We needed our living room and hallways carpets cleaned. We…read moredecided to use Captain Steamer who was referred to us by some other friends. We called to set up a time and date and estimate on this job. They were very easy to talk to about all we wanted done and they were straight forward on their estimate. They arrived at exactly the date and time they were scheduled for, they even called us ahead of time so we would know exactly when they were going to arrive. The Technician that arrived was Jordan to take care of moving all furniture and running the cleaning machines. Jordan was very friendly and moved the heavy items quickly and with ease. He was very professional, polite, and knowledgeable of what he was doing. I have to say he even brought our trash cans back in from the curb when he arrived. He prepped two large stains to help get the carpet looking better. He was done in about an hour, moved all items back, loaded up his equipment and we said our goodbyes. We stayed off our carpet for about four hours so it could dry. Once the carpet was dry it looked new and stain free. This company was excellent to do business with and we would not hesitate to use them again. I give this company 5 out of 5 thumbs up for the great job they did. If you need carpet cleaning done give them a call, you won't be disappointed. See you At My Next Adventure Gulf Coast Terry

Kyle Curry came onsite 4/20/2023 as a Representative for Lennar (The Nation's Leading Builder)…read moreunder the guise that he was Onsite to ensure Our Family was Safe. Tony Cozad was there to complete an Air Quality Test and provide a Report of such. Unfortunately, the issue was escalated to Lennar Customer Care Staff whom claimed to have escalated to their Boss - Lennar Vice President Nicolaus Polakiewicz back on 2/22/23. Nicolaus repeatedly ignored attempts to discuss or resolve. Matters were left to myself and Family to figure out Best Path Forward. After engaging pertinent Health Providers and State/Local Agencies, we came up with a Plan to address all areas of concern. When presented with the Quotes, Nicolaus then advised that he was engaging Captain Steamer on 4/19/23 at the 11th hour as an Emergency Call to investigate. We allowed Nic' "Guys" onsite 4/20/23; prior to start of Scheduled work. While onsite, Kyle Curry expressed Agreement that Lennar's unidentified Contractor was at Fault while completing Warranty Work; whether intentional or not. Was also in agreement with Scope of Work with the exception of removing Vanity and Fogging. He said the Wall was sealed so we should be good. And also advised to tread lightly with Fogging given History of Family Health complications experienced since start of Project. We agreed to not remove Vanity, proceed with Cleaning by other Company and have them come back onsite a month later to take another Air Quality Test. On 4/28/2023, we received a Indoor Air Quality Report from Condition One Indoor Air Quality Solution, LLC reflecting data retrieved on 4/20/2023 (58 Days after Escalation to Lennar). Can't say that I am surprised that it doesn't align with what was discussed in our Home. Kyle and Nicolaus Polakiewicz "go Way Back"... "Whenever Nick calls, he knows it's something Big". Also, received Notice from Nicolaus Polakiewicz informing They will not Pay back any monies due regarding Work required to Fix their Mistake with exception of Shower Enclosure Installation and associated caulking that wasn't completed. Would definitely NOT RECOMMEND this Company based on recent interactions. Obvious They are Loyal to Deep Pockets rather than helping to Protect the Vulnerable; lacking Integrity. Please Note: Kyle is in Center of attached Picture and Tony of Condition One Indoor Air Quality Solutions, LLC is far left wearing a Captain's Complete Restoration Uniform. All information received is being Reviewed by Professionals whom are helping to ensure that others aren't subjected to this type of behavior. Steer Clear!!! There are others out there that Truly have their Customers Best Interest at heart and will Report Facts accordingly. In all sincerity, Veteran Strong

They did a great job, easy to schedule, very timely, and very professional. I would definitely…read morerecommend them!

From the owner: Carpet dyeing, bleach spot dyeing, carpet, tile & upholstery cleaning.read more