We were visiting from out of town and experienced a rude employee/manager. Had a horrible attitude…read moreand was completely unhelpful when asked for input about products. Find another smoke shop nearby, you're guaranteed better customer service elsewhere.

Managers a zero. Wouldn't let me charge a vape I bought there the day before after the person who…read moresold it to me said I could come back and charge it since he didn't include a charging cable when he sold it to me. Went from giving these guys my business once a week to will never come to this store again. Have a nice day

Whiskey was so informative and kind. Will be back to see him. He's amazing I love him so much he's…read morethe best

I bought a hookah from here and they left the hose out of the bag. It was a special hose with a…read moresnake head that I couldn't find anywhere else. When I called, a manager promised he would drive to meet me to give me the hose because I lived too far to go back to the store. Every day that past there was a new excuse of why he could not come meet me. When I bought the hookah I asked the salesman why there was a difference in price of two very similar hookahs and his only answer was "the quality". But was is the smoke quality or the way the hookah parts are made? He didn't know. He was not very knowledgeable. I had to make the decision myself and I had to get on a step ladder to take it down. And when I asked about a coconut shell coal I never heard of his answer of why is it better was once again "the quality". The hookah began to fall apart after three uses. I even had to use tape to close gaps of air because the base did not attach to the stem correctly. Complete waste of $100. Overall they broke a promise and I had to call everyday for a week until I gave up. The hookah had poor quality and they are not knowledgeable about their products. I will never shop here again.

I just wanted to take a moment to share how much I truly enjoy shopping at your business. Every…read morevisit is always a great experience, and it's clear that you put care into what you do. I also want to specifically recognize Víctor. He has been absolutely amazing every time he's helped me. His knowledge is impressive, and he always takes the time to explain things clearly and make sure I'm getting exactly what I need. It really makes a difference and keeps me coming back. Thank you for providing such excellent service and for having such a great team.

My store of choice. Highly recommend it to everyone, especially those in and around Brickell/8th…read moreStreet. Been coming here for years & Axel is my go to guy! appreciate them

This has always been a shady place and frankly an eyesore in my neighborhood, which is why I've…read moremostly avoided it. But today I happened to pop in and quickly became the subject of discrimination. The cashier, a young angry Arabic man, basically refused to speak to me at all. I'm not sure if it's bc I'm Latina or have tattoos or both, but the disrespect was palpable. I wanted to return an item and he was completely disrespectful and refused to help me. Later, my boyfriend came down to talk to him and he said I was a liar, that I never asked to return it, and that he couldn't help us. Honestly the $20 is whatever, but I don't support racist businesses, especially in my own neighborhood.

Staff was nice. They have everything you need! Try the moon rocks. They even have the cannabus bape…read morepins

Great customer service, good prices, and good location. They have everything from smoke products to…read morealso just nicotine products like zyn's

This is my favorite local smoke shop! I visit about once a week and the staff is always super…read morefriendly and they always have what I want. The price is good and the shop is very pretty!

Highly recommended "BUT DONT BUY THE JELLY BRAND GUMMIES MADE BY NOTYOURBAKERY.com". They have…read moreabsolutely no potency now and you are going to throw away your money.

I walked in to purchase a simple bong. From the get-go, the surly woman at the counter treated me…read morerudely: "All bongs are $200! All!" I have seen ads for other stores for small ones for ~$50. This was mid day and the place was empty. Very poor experience. Maybe because I was an older guy? One star in order to submit this review. They suck.

I was extremely impressed with this shop, and the customer service I received while I visited! I…read morelive in California and actually work in the same industry (B2B sales) and so I am wildly familiar with all types of smoke & vape shops. Vape & Smoke Shop in Biscayne is my friends local smoke shop, so while I was visiting we stopped in to buy some disposables. The cases & displays were gorgeous and well organized, the employees had substantial education and product knowledge, and they remembered my friend by name which was a huge plus! Shayla helped me out and was wonderful! She was warm, welcoming and helpful - not only with the products, but also had some great local recommendations for nightlife! I will absolutely be visiting this store again and hope to meet Shayla once again!

Really bad consideration on items and price, i wanted to get a glass water bong that it had a crack…read moreat the bottom (price 24.99) so i asked the vendor if it was posible to leave it at $20.00 and he said that it was final price, i think it was really inconsiderate because i was making a purchase of around almost $70.

Love this place amazing shisha and empanadas :) came after ultra and they had everything !! 24hr is…read moreamazing!

From the owner: Discover a unique shopping experience in the heart of downtown Miami at our 24-hour smoke shop,…read morenestled within a vibrant convenience store and café. What sets us apart is the unmatched convenience we offer - a one-stop destination for all your needs, any time of day or night. Our 24/7 operation means you can satisfy your cravings, stock up on essentials, and explore our extensive inventory of vapes and smoke supplies whenever it suits you. No more running from one place to another; everything you need is under one roof. Whether you're seeking a quick caffeine fix, a late-night snack, or premium smoking essentials, we've got it all. Discover a world of convenience and variety in the heart of Miami, where your needs are met around the clock. Visit us and experience the future of convenience shopping today!"