Juan was very helpful. Come here for whatever smoking needs I have. Reliable and 24 hrs.read more

Wesley is the best employee in Miami. They always have the best products exactly when I need them…read moreand the best prices in town can't beat Brickell Smoke Shop.

Im in love... great service, and they have a whole out door lounge to enjoy your purchase!!!read more

I bought my first vape from them after the sales girl figured 3 were broken and leaked and told me…read morethe one I was buying and leaving with was ok. I was traveling to Nyc that day so didn't want to break the seal. When I got to Nyc it was dead and empty. I went back to ask for sales girl and a guy told he could help then told me that there's nothing they could do because I left the store with it which I think if they sell a faulty vape, they should replace. They guy didn't even ask to look at it but just said No! So STAY AWAY! from this shop or if u go TRY YOUR VAPES BEFORE LEAVING THE STORE!

I have mixed feelings about Trulieve and this location... first of all , everything aside…read more the best customer service I ever had in this store is from MJ he has lots of very good knowledge that he shared with me and my bf , he took his time to explain us the different types of concentrates,explain us the consistency and he also explained the different feeling of strains which is dope because that's very helpful when you want see what type of medicine fits for you. Wanted to add also Nick also always provides me with amazing customer service every time I come to this location! Really good vibes from Mj and Nick Ok ...so Trulieve is like years old I don't understand why they can't get ahold of their inventory... it's so unorganized and unprofessional You know how many many times I drive to a certain store because a specific strain I want says it's in stock and they don't have it at all It's sometimes a waste of time because basically you can go somewhere else and buy the stuff you want instead of just shrugging just shoulders and calling it a day. So many other dispensaries have "live" inventory why it's so hard to keep yours up to date so that way customers aren't disappointed

If I could leave -5 stars, I would. This is by far the worst shopping experience I've ever had at…read morethis location. I gave this place a second chance after a bad experience with one of the employees, and today it was even worse. The woman helping me today was extremely rude, unprofessional, and clearly not trained in basic customer service. She spoke with attitude, was irritated when I asked to see an item, and refused to provide her name when I asked. Instead of helping me or recommending products, she rushed me and kept saying they didn't have anything for $15, even though I came prepared to spend over $150 because I just renewed my card. The service was loud, careless, and rude. If management reads this: your staff needs serious training. This location keeps losing customers because of the way your employees talk down to people. I won't be returning after this.

I just wanted to take a moment to share how much I truly enjoy shopping at your business. Every…read morevisit is always a great experience, and it's clear that you put care into what you do. I also want to specifically recognize Víctor. He has been absolutely amazing every time he's helped me. His knowledge is impressive, and he always takes the time to explain things clearly and make sure I'm getting exactly what I need. It really makes a difference and keeps me coming back. Thank you for providing such excellent service and for having such a great team.

My store of choice. Highly recommend it to everyone, especially those in and around Brickell/8th…read moreStreet. Been coming here for years & Axel is my go to guy! appreciate them

Billy is a terrific host and the store offers an amazing selection of everything cigar!read more

Have been a customer for 15 years . Bill Singer the owner is…read moreamazing. Fantastic service and great selection. I highly recommend Bill and his store . Lee Snyder

Mike was the man. Best customer service in Miami. He had a dope selection of products, gummies,…read morevapes and even cigars. He even offered to cut the cigar for me because I was traveling. If you need a smoke shop stop in here!

HORRIBLE CUSTOMER SERVICE!! Never had this experience…read morebefore but the guy working during the night shift was very rude and aggressive when I was just asking him about some products. I ended up leaving without buying nothing because the disrespect. Very poor experience...

We were visiting from out of town and experienced a rude employee/manager. Had a horrible attitude…read moreand was completely unhelpful when asked for input about products. Find another smoke shop nearby, you're guaranteed better customer service elsewhere.

Best headshop in Miami hands down! Super friendly, helpful and attentive staff. Great selection of…read moreliterally any and everything. This is my GO TO spot when loading up on exotic sodas to pour up with da homies

Midtown Smoke shop is located between wynwood, edgewater and biscayne bay area. Very central to…read moremany local spots. This smoke shop has all your smoke habit needs such as rolling paper, lighters, bongs, smoking devices etc. They also expand a bit and have drinks and exotic snacks available as well as some delta treats. Customer service is great and it feels like home walking into this place.

My favorite smoke shop in the wynwood area. I love that they have literally everything even rap…read moresnacks, & the prices are decent. They're usually open, the workers are super nice & helpful. My only complaint is the lack of parking.

This is such a gem! This is a liquor store that has a bar. The ambiance and customer service was…read moreamazing! The inside has a speakeasy vibe or somewhere super cool from decades past. The music was also. super cool! I got to try out a couple of wines before buying and that was seriously the most genius idea ever. I intended to purchase one bottle of wine but walked away with three. The bar is very pocket friendly. Two drinks ended up totaling to about $13 given that it was happy hour. They also have a delivery option which is always a plus. I definitely recommend and will definitely be coming back here during my next Miami visit.

The atmosphere is amazing! Loved the drink options and walls of wine and liquor. Staff super nice…read more The espresso martini was pretty good! A little pricey but it was good. Would go back again for sure!

Service here was immaculate. Really kind team behind the bar, wish I remembered their names because…read morethey were extremely helpful and knowledgeable! Great location in South Beach, and they have a wide variety of products. Whether it's incense sticks or hookahs they have a lot to offer.

This place is my go to smoke shop in Miami. Everyone who works here is extremely friendly and…read morewelcoming and their product is superior compared to other smoke shops in the area. Don't waste your time with other places, just go to Miami hookah headz! They have everything you need.