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    D R Horton America's Builder

    1.9 (14 reviews)
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    We went in there to look at buying a home they were incredibly rude and poor customer service to bad...

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    Desert Wind Homes

    Desert Wind Homes

    (7 reviews)

    I purchased a brand new home in CopperPoint in 2024. Like other reviews, the builders did not…read morecheck sub-contractors work. The air conditioner flooded the ceiling in the master bedroom twice, due to sealing the valves wrong. For weeks the room was inhabitable. The roof shingles fell off onto my back deck, and broke the wood tiling. Has to be replaced for safety. The upstairs master bathtub was not sealed properly, the first time using it, it flooded the down stairs, restroom, ruined the lighting, and the carpet. My water heater has had to repaired twice due to poor water lines. Countless hardwood floor titles are beginning to pop up, the carpet is uneven with bare feet. The granite in my kitchen has air pocket bubbles so it is chipping. I feel like I bought a lemon at a huge price tag. So sad, you work so hard for a dream home and it's trash.

    Workmanship, ethics and service are not valued by this builder. They hire the cheapest possible…read morelabor to build a house and then never check the subcontractors work to see if it's done correctly. This is a trend in the industry , that this builder chose to mimic. This family owned ( no outsiders) company lines their pockets first and pays subcontractors last, or not at all. We love our house and our neighbors. I highly recommend bringing an independent inspector to climb into the home and look for code violations and /or poor work habits. When I first brought a warranty issue to the one person warrenty department I had to wait for the weather to get batter, but when the weather got better , the subcontractors they used changed and I had to wait for the old subcontractors to contact the builder to come by, usually it was unscheduled, but seems to be better now. My initial inspection list that is supposed to be completed in 30 days was completed in 13 months. I still have warrenty problems popping up and so far they are helping me. That is why I gave the 2 star review.

    Toll Brothers - Was told this rusting around outside house after 4 months is "Normal". Really?

    Toll Brothers

    (40 reviews)

    South Reno

    We built a 1.7M Million dollar home recently at Rancharrah and ended up with a leak in the house…read morebecause toilet + shower were backed up after only 5 months of living there. They told us we threw too much toilet paper down our toilet causing the leak, and made us pay for our own plumber. Our plumber said one of the pipes are slightly misaligned, causing a slow back up. After spending 3 hours unblocking the pipe, they agree to send in their plumber the next day who spent 15 minutes checking a clean pipe. He tells us the pipe is good and nothings wrong (of course). Their plumber also told me, next time -- don't call your own plumber, as this is covered under warranty. Toll still refused to reimburse me for my plumber as they tell me this is my fault. We built several properties in Reno from the ground up and hands down, Toll brothers has been the worst. Our neighbors all concur. I've told our business partners, every realtor I come across and our professional colleagues about our issues with Toll. Terrible customer service - Maggie and Lee. Everything is the home owners fault - the attitude is us against them.

    Toll brothers is Terrible !!!!! I am a retired Contractor…read moreand Completely Unhappy with their Service !!! We had a copper pipe in our home which is Still on Full Warranty burst and Flood more than half of our interior. They are Not taking care of this ! We had to turn it over to our Home Insurance . I Hope our company goes after them , which they are going to . I do Not Recommend this Company !!!!

    Meagher Builders

    Meagher Builders

    (15 reviews)

    We recently completed a full home remodel with this contractor, and I truly cannot recommend them…read morehighly enough. From start to finish, their communication was exceptional--they kept us informed every step of the way, were always responsive, and made sure we felt confident and comfortable throughout the entire process. Their attention to detail and thoroughness really stood out. Every aspect of the project was handled with care and precision, and they consistently went above and beyond to ensure everything was done right. They were also incredibly prompt and reliable, sticking to timelines and showing up exactly when they said they would--something that is so valuable during a major renovation. Most importantly, the quality of their work is outstanding. Our home has been completely transformed, and the craftsmanship is evident in every room. It's clear they take great pride in what they do. If you're looking for a contractor who is professional, trustworthy, and delivers beautiful, high-quality results, this is the team you want. We are beyond pleased with the outcome and would absolutely work with them again!!

    Working with Jeff was a pleasure! Professional, and knowledgeable and able to navigate the…read morepermitting process and required local ordinances that had to be met during the reconstruction processes. He helped interior South Lake Tahoe cabin remodel become a reality. We shared our ideas, and provided our budget. He was very good at working with us with suggestions and idea to keep us on budget. When unforeseen issues arose, he was quick to update us on the situation and offered solutions to remedy some of the antiquated and typical 1970's era construction. Also nice was the designed that Jeff had us work with provided us with wonderful "artist rendering" CAD designs so we could visualize ours -- and his ideas and suggestions. We would absolutely hire him again for our future projects. -Mike & Cynthia.

    D R Horton America's Builder - homedevelopers - Updated June 2026

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