Working with the staff and owner of this agency was always a great experience…read more They were always there for any questions or concerns that would come up. Caregiving is most rewarding for me and this agency is wonderful.

We entrusted Amanda Senior care to coordinate home care needs for our…read more mom. She is a fairly active 98 year old with some physical challenges with her daily activities. Amanda Senior Care provided our mom with consistently reliable, kind, and very professional in home care providers. This was during the pandemic ; their safety protocols with their staff and management of moms care was excellent. Our mom has high standards for who she allows to be part of her care team in her home. The two care givers Amanda's provided her with were "5 star", kind, patient and very attentive. (There was never a NO Show day or cancellation by one of the care givers, which we have experienced from other care services.). The care aides assisted with morning dressing, bathing, meal prep, PT exercises and really anything else to get mom's day off to a cheerful and positive start. I would say the admin. of the business exceeded our expectations , the in-home care aides they provided for mom were exemplary and we intend to continue to use their services .

The most incompetent unethical office of caregiver's and support staff. Provide a revolving door…read moreof inexperienced staff. Trust me and go to anyone but them. They will suck the life out of you

"Christine, I would like to thank you again for the…read morewonderful service you and your staff provided for my mother during the last few months of her life. I am certain that she enjoyed several months of living that she would not have had without the service you provided. Again I appreciate all that you have done for Mom and our family. Feel free to use me for a reference at any time. -George N Barrington, IL"

We underestimated how difficult it would be after my father's hip replacement. Synergy Homecare of…read moreBarrington, IL quickly came through in a time of need. Lisa and Diego throughly listened to what we needed and were able to provide a plan of care that met our family's situation. We could not have been more pleased with our decision to use Synergy Homecare. Ardy was able to help my dad with his daily routine and helped to complete his physical therapy. During the first physical therapy session, Ardy videotaped the exercises that the therapist recommended to make sure he helped my dad recover as quickly as possible. If a situation would occur in the future or we were asked for a recommendation, we would definitely use Synergy Homecare as our first choice.

I am very grateful for the wonderful care Synergy has provided for my brother. I live almost 1,000…read moremiles away, but I know that my brother is in good hands. We've had a couple of emergencies lately and my brother was hospitalized. Diego and the Synergy team went above and beyond to be sure he was brought home with all the necessary medications and settled in. Their help has allowed me to have some peace of mind and for my brother to live pretty independently despite some challenges. They truly care for their clients like they would their own family!

This is such a nice company to work for. They treat the employees and clients really well! They…read moreoffer ongoing training & fun events too! They are super patient and no matter who you speak with in the office, they all are willling to help in every way possible!

My mom lives in the Northwest Suburbs and we finally decided that she could no longer "do it…read morealone". We had gone through a lot with my dad before he passed away and so we knew what we wanted and what we didn't. Unfortunately, the informal network we used for my dad didn't have women caregivers so we were back to to square one. After doing a lot of research with the local senior center and online we called For Papa's Sake, which is based out of the town next to where my mom lives. From the very first phone call I suspected we had gotten lucky. After a couple of calls and some group discussion between me, my mom and a For Papa's Sake senior person we decided we'd try them out. And am I glad we did. They listened to my mom's and my requests, likes, dislikes, deal-breakers etc. and they never batted an eye. They did say it might take a bit longer than usual (given our needs) to find the right care giver, but they called back in less than 5 days and we had a care giver within 10 days to 2 weeks of that 1st main discussion. That care giver has worked out so well. It has really improved our lives and I can go days without worrying about my mom...what a relief. That's what For Papa's Sake provides: relief! If you are looking for an alternative to a nursing home or aged care facility or whatever you want to call it, For Papa's Sake really cares and I would encourage you to give them a call. They have worked out great for us and I would not recommend them for something so important if they weren't doing a great job.

My mom was at a nursing home, journey was the hospice company. I arrived Tuesday from out of town…read moreas my mom was about to pass. Hospice nurse popped in for literally 4 minutes. We went Wednesday and nursing home said she was already there. We went first thing in the morning Thursday so we would be there. She never showed up. Nursing home kept calling her and they kept saying she was "en route." After 2 more hours of waiting, we had to leave at 8pm. My mom is getting ready to pass in next few hours most likely. But we won't know her actual condition because hospice never showed. Horrible.

Very nice facility in a small and quiet area, that keeps the family in mind as much as the patients…read more(places to sleep, outdoor garden area and seating room, fridge available) The nurse and CNA teams were incredible, from weekday and weekend day/night shifts. Our family member was kept clean and comfortable with dignity at front of mind. We shared feedback regarding the weekend doctors communication being highly misleading/confusing for our family, due to coming in so early, saying so little, and focusing on what he thought we wanted to hear instead of what we needed to know (what's best for the patient). The other challenge we faced was related to the Home care side of the business systems not talking to the in-facility side of the business, so we had to repeat information such as funeral home. The worst fall-through with that was receiving a call from the home team to schedule equipment pickup while we were still in hospice, before a death....

It's hard for me to be the best judge of the value of this establishment since my only experience…read morehas been watching my daughter's harp recitals. I have had the chance to meet some staff, walk through the main public areas, and sit in one of the banquet halls where my daughter has performed. From what I have seen and experienced, the staff here is kind and knowledgeable and I can only guess that the residents feel that too. There are plenty of dining options, social activities, and areas for residents to socialize. If you're looking for the right retirement community for yourself or a family member... this place is worth a visit.

Attended there Holiday High Tea Service with the family. Service was spot on, Victor, Alexa had…read morethere "A Game" that day. Would recommend stopping by when they offer there Tea Service, again. Food was exceptional.

This facility is no longer Sunrise. It is owned and poorly run by Chapters. When I first moved my…read morefather here, the facility and staff were wonderful. As soon as Chapters took over, staff fled in fear of losing nursing licenses. Current admin in charge has, along with executives who own the company, created an unsafe environment for residents by: Enacting inadequate care staff-resident ratios. Resident exposure to sickness from key care staff who were sick themselves but unable to take any time off to get well. This spread illness to residents and sent my dad to the ER. Eventual discharge to rehab (Avantara of Lake Zurich) so that I could hopefully get my father well enough to get him OUT of Chapters led to father's demise and death in weeks. IDPH complaints were filed by me for both locations and Chapters twice - once for my diabetic, wheelchair-bound dad not having a working call cord for almost 2 months, him falling out of bed/going to the ER; another after his death. Not maintaining the property, including LACK OF: supplies for care/food service staff, bill payment for trash removal, emergency call cord maintenance, proper outdoor lighting to the building, working call box/door bell, and more. Having no check in/out system in place for safety. People are allowed in the building as they please, by anyone who is able to open the front door, GLARING lack of concern and knowledge of the Chapters of Barrington CEO about her memory care patients/staff who serve them. She claims to have dementia care expertise, but spends the majority of her time tending to a side job - not looking out for the well-being of the residents/staff in Barrington. She has lost residents (40 people is down to 26) due to families pulling their loved ones or death, but she cannot manage to know resident names or needs - medical or socio-emotional. She, herself, sent my grieving sister and I a bill for our dad AFTER he had died. When questioned, we were told it needed to be looked asked, "Who is your dad?" This, after multiple pointed interactions with both this CEO AND Chapters corporate. I am not one for conflict, but i felt it imperative to advocate for my own dad, for the other residents, and for care staff that were trying their best, but had their hands tied by admin/corporate ignorance, corner-cutting, and excuse-making. NOT acceptable when the cost for this is $10K/month. I have had direct experience with 5 asst. living/rehab facilities. The lack of true care is REAL... and it's appalling when you have NO OTHER CHOICE but to entrust care of your loved one to someone else. Look elsewhere than Chapters of Barrington

I am not a person that leaves reviews. In fact, this is my first yelp review EVER which means my…read moreexperience with Sunrise of Barrington has been so wonderful that I just had to sing their praises. My 88 year old mother has dementia and was in another memory care facility when it became apparent I needed to move her out of there ASAP...in the middle of the Covid pandemic. To say I was overwhelmed and nervous is an understatement. I checked out many different facilities and when I came upon Mary Seaberg (Director of Sales) at Sunrise of Barrington, I finally felt like I could exhale for the first time. Mary is so kind, patient and extremely informative. She took the time to really educate me which believe me, most facilities do NOT. She stressed to me the importance of communication there which was extremely important to me coming from a facility that had non-existent communication. It was also impressive to learn Sunrise of Barrington has had no positive cases of Covid since the start of the pandemic...no residents or staff. This was amazing to me coming from a facility that was on the news for their positive Covid cases. All things led me to make the decision to move my mom into Sunrise, and she has been thriving ever since! The care managers are wonderful...you can tell they really love the residents. The memory care director Robyn and nurse Jyoti are awesome and are the epitome of communication. I am given regular updates about my mom which is so crucial, especially so during these difficult times of the pandemic. They have an AWESOME activities coordinator Janelle who shares through an app all the latest projects, activities, etc. the residents are doing. You can feel the passion Janelle has for her job. It has been so great to see pictures of my mom participating! Rachel the receptionist always greets my calls (and believe me there have been MANY being new to Sunrise) with her warm, friendly and helpful manner. Kudos to Lynette the Executive Director for creating an environment where seniors are truly loved and appreciated and not considered a burden.

I am new to the company, but the hiring process was one of the best that I ever had. The people in…read morethe office are so humble I love the way They explained everything to me step-by-step. The higher process was one of the best experience I've had for a while, recommend for people who apply to this office. Their staff are incredibly nice and very professional. Yours truly, Asusena Toledo

Right at Home came through for us when a family member needed immediate, short term 24-hour care…read more Jeanette, the owner, took my initial call and was helpful, responsive, and understood the sense of urgency. Liz was thorough and conscientious at the initial meeting. She took her time to understand our needs and provided guidance for the care team to make sure they understood as well. Rachel and Crystal were kind and provided both attentive and respectful care. Care notes were detailed and completed daily. All involved were genuinely interested in making sure the care provided was exceptional. Thank you for your help in our time of need.