Sent by AAA Shaun was so friendly and taught us how to remove tire underneath the truck. Thanks…read moreShaun Kim

Sean was fantastic after I blew a tire on 77. really good guy who got me home. he really wants to…read moremake your bad day better.

Great service honest and hard working Mike saw me the same day to fix the breaks of my Camry 2010,…read moreI usually take my car to the dealer but without good breaks the next Toyota Center was very far and it would usually be booked anyway. I received an excellent service and so close to my town . I will keep bringing my car here!

Scooter , Levi, Jamie and Chris take VERY good care of their customers. They go above and beyond…read moreon their services provided. Lots of us feel like we get a lot of value for our money when we make an appointment and get the vehicle serviced.

Had my drivers go in to get the vehicle diagnosed due to it overheating. The mechanic they spoke…read morewith claimed it was an electrical issue and stated that he's not going to look at it because the last time he worked on a Ford Transit it took over 3 days to get the part in and for my drivers to keep on going down the road. My drivers stated the guy they spoke with was very rude. The 5 star revue must be from all his family and friends.

Southside did a total engine replacement on my car which they completed quickly and at a very fair…read moreprice. Their initial estimate was nearly spot-on, and they even came in after hours to let us pick up the car once it was ready since we live out of town. The guys here are friendly and professional and we would definitely recommend them!

Scott and his team really went the extra mile. We called at the end of day and he swung by and…read morehelped us out personally on the roadside. So did Ryan. While I'm sure they can't do this for everyone, it speaks to the willingness to help us when we were in distress. Van is in to see if we can save it after a major breakdown now. Plan to update review, but my experience thus far is top shelf. Recommended!

Nice little shop the owner is old school and does nice work. I recommend clyde for every thing…read more Sure helped me out on my exhaust on 5th ave.

Not going to visit this establishment if can be helped. My mother-in-Law bought a brand-new battery…read moreabout two weeks ago because her old battery was bad, and she was having trouble starting her car in the cold. The car was still having starting issues so they brought it to their dealership to find out what was wrong, guessing that it could be starter since just purchased new battery recently. The dealership hooked it up to Diagnostic machine and did their tests. The battery is bad, not holding a charge. So, my mother-in-law brought the battery back to Deep Rock. Chad, the mechanic, refused to replace the battery, stated no warranty. Absolutely refused to do anything unless he could hook the whole car up to their diagnostic machine and was going to charge my mother-in-law the diagnostic fee. Yes, I get wanting to check the battery to confirm, I do. But he could have just tested the battery and said okay this is not working let's take care of this. No need to get all upset and refuse to even check the battery. All that was being requested was to replace the battery that was not working the way it should. So, my mother-in-law is stuck paying for another battery as part of her repair at the dealership.

We were driving home in our Jeep on Labor Day after spending the holiday weekend in Nortbern…read moreMinnesota camping. We were towing a 23' RV and had 2 adults, a child, 2 dogs & a ton of gear. All of a sudden, we heard a grinding sound and either the transmission or drive shaft went out. We were stuck near Moose Lake & still had over 100 miles to go to get home to St. Paul. I have AAA coverage for both my vehicle and camper. So I called AAA and they dispatched David from Deep Rock Recovery & towing. We were surprised by how quickly he responded! He was literally there within 20 minutes. He got the Jeep and RV hooked up in record time. When we called AAA, they said the driver was unable to transport us due to Coronavirus restrictions. However, David noticed our dilemma in getting home and agreed to transport us (dogs included). We all made it safely back to St. Paul. David was so friendly, professional & courteous. He never even complained about the high level of traffic, heading back to the city after the holiday weekend. Thank you to David, AAA & Deep Rock Towing for coming to our rescue when we were in need!

We ended up with a nail in our tire on a holiday that was the day before we were leaving on a 2…read moreweek road trip. Jock's repaired the tire the first thing on Tuesday morning and our vacation was saved! This is the second time they've done a last minute fix that made our lives so much easier. Thank you.

Yesterday I was in a tight spot. I had a flat tire on a vehicle that does not have a spare tire due…read moreto the complexities of all wheel drive. I live 35 minutes from Spooner so I was nervous about whether or not I would get it to a shop safely. I went to the shop that sold me the tire but they were booked for the day. That shop directed me to Jocks. They very busy and I expected rejection from Jocks. Instead, the guy at the service desk said they could make the repair in about 20 minutes. He was true to his word and I was on my way in 45 minutes. The price of the repair was half of what I expected. I will be a customer of this business for future repairs.

Had a warning lamp of drivers rear tire losing pressure. Traveling and pouring rain. Pulled up and…read morelot is being resurfaced... A gentleman by a service door acknowledged me immediately, asked our needs, and truck was inside getting tire repaired in 39seconds!!! Unbelievable how great that makes us feel!! I have to believe they treat EVERYONE like this! Keep up the awesome customer service!! They sure saved our day!!

Awesome experience. No up charges. Fast and efficient. Bobby and Charlie made us feel like family…read more Highly recommend!!