Had my watch battery replaced recently in there. Excellent service and reasonable price.read more

Stopped by to have the band on a new watch sized. Always great service and reasonably priced.read more

Thank you!!! They helped me with my wedding band in less than 15 minutes and were extremely kind…read more Will be coming back for any jewelry related needs!

Terrible customer service and quality of jewelry. I am a…read moreloyal (very loyal) customer of one of their competitors and know how I should be treated! Diamond Family needs to learn from them! I buy One piece (1), thank God only one, a diamond bracelet, and it has broken 3 times in the same spot on the link. Now they tell me they won't fix it! Their excuse is when jewelry is repaired it weakens it and can break again. I call BS. Not if it were repaired properly. I spent thousands of dollars on a piece of jewelry and now it can't even be worn. I do not recommend this business. I can recommend Diamonds Direct though-a company who stands behind their products.

I had a great experience buying my husband a really nice watch here. Multiple sales people helped…read moreme while I took a long time deciding what would be the perfect fit for my husband. Our work paid off - he loved it! My only complaint is that he's supposed to get regular "spa" times to clean it but he doesn't usually hear back to schedule a time.

No need to visit any other jewelers. Clarkson takes care of you like you're family, not just…read moreclients. Ask for Madison. She helped my wife choose a beautiful Tudor and sourced a Rolex to help celebrate the arrival of my grandson. Looking forward to my next visit!

Excellent experience here. We needed to get a slightly complicated ring resized just over a full…read moresize. The jeweler here did it for us immediately. It cost less than what another jeweler had quoted, in a fraction of the time. We're so grateful for the service we received here, and would definitely recommend them for any ring resizing needs.

What a great place to go for new, vintage, and anything that strikes your fancy. Exceptional…read morerepair and "renewing" of older pieces. I am continuously amazed with the quality and reasonable pricing. I'd give a 100 if there were enough stars!!!

I took in jewelry that my husband left to me and Mark and staff made the most beautiful ring and…read morenecklace. They also fixed my wedding ring! My wedding ring looks just like it did when my husband proposed to me. You won't be disappointed!

Mark Volz is an excellent jeweler and offers an excellent selection of beautiful jewelry, paired…read morewith fair prices and superior business integrity. Highly recommend this business

I can't say enough about Saettele. We really found them by chance when they were located in…read moreClayton. Suzanne worked one on one with me as we tried to find the perfect setting for a diamond necklace I wanted to create. She made sure that we got it right and that I loved it. I literally wear it every day. This was not a high price tag item by any stretch of the imagination, but she gave it just as much attention as if we were there buying a custom diamond ring. Then, when it came time for the diamond ring :) she worked with my boyfriend to create the most perfect ring and the best kept secret of my life. I was completely blown away by their design. I get compliments on this ring almost daily. AND it sparkles in the dark- so they might be magic. When we had to pick a wedding band to go with this perfect ring, she was super patient with me and again, we spent time researching and finding the absolute perfect band to compliment the ring. This woman ordered SO many samples for my review and she was just as particular as I was, trying to make sure it was just right. In the end, the ring is everything I dreamt it would be and then some! The whole Saettele crew is warm and personable, they became like family throughout this process. We had nothing but impeccable customer service and in return beautiful, high quality and timeless product in return. We can't wait to do business with them for many years to come.

I called to find out how much it would be to take off links from a gold bracelet. I was told $40…read moreon phone. When I got there they said $50. When I checked out , it was $70. I also brought in a watch for a battery. It was $15 on phone, $25 in store. Received both back, watch battery worked for half day. Brought back and they said it was watch that needed repair!!! Wouldnt give me a refund for the battery!! They are more crooked in Chesterfield than they were on Maryland Avenue!!

The owner was very knowledgeable and if you know exactly what you want this could be for you. Not a…read moreplace for browsing. Pretty chaotic. Interesting stuff and prices seem reasonable. Space is fairly small.

Went in today to see the value of some sliver. The place looks like a bad storage unit crap all…read moreover the floor you can't really walk in there without tripping on stuff. Owner didn't seem interested in talking me about thr stuff I bought in. Seemed annoyed that I was there maybe he is having a bad day but no need to be mean about it. I said thanks and left won't ever step in that place again don't want to trip over stuff or break his stuff that is all over the floor.

I've bought my wife's jewelry, from Novak Jewelers for the past 30yrs. Would not think to go…read moreanywhere else. The quality of his jewelry far surpasses anyone else's hands down!! Actually he's hand crafted some of my wife's necklaces.

Jewelry Selections: 4 Service: 5+…read more I had read some great reviews of Novak Jewelers and the work/craftsmanship of Greg Novak. I had to check it out for myself. My boyfriend and I were out on a mission, looking for engagement rings, and this was our first stop. Novak Jewelers is located in a brand new shopping mall on Clayton Rd., fairly close to Hwy 141. Upon entering their shop, you sense an immediate feeling of intimacy and warmth. While their jewelry selections are smaller than other stores, the quality and uniqueness of the individual items are what makes Novak Jewelers different from anywhere else. I didn't want an engagement ring that looked like everyone else's. I wanted something different. We were greeting by Greg's daughter and I immediately explained what we were looking for, what we had to work with (including a family heirloom ring), and several photos from Pinterest that I had saved. In 2 minutes she brought me 2 rings. One of them immediately caught my eye. The people here are genuine. They don't push you into buying something you don't want or need. They listen to your concerns and address them if possible. I can't imagine doing business with anyone else...