They adjusted my watch size, removing a link and also replaced the battery at no charge. They…read morewanted to be helpful and build a relationship so provided these services for free, no pressure to buy any of the beautiful jewelry there. We'll be back when we're ready to buy.

Nadia is the best!! I couldn't have asked for any better customer service. she's been amazing every…read moresingle time.

Thank you!!! They helped me with my wedding band in less than 15 minutes and were extremely kind…read more Will be coming back for any jewelry related needs!

Terrible customer service and quality of jewelry. I am a…read moreloyal (very loyal) customer of one of their competitors and know how I should be treated! Diamond Family needs to learn from them! I buy One piece (1), thank God only one, a diamond bracelet, and it has broken 3 times in the same spot on the link. Now they tell me they won't fix it! Their excuse is when jewelry is repaired it weakens it and can break again. I call BS. Not if it were repaired properly. I spent thousands of dollars on a piece of jewelry and now it can't even be worn. I do not recommend this business. I can recommend Diamonds Direct though-a company who stands behind their products.

Went in to get some links taken out of my watch band. Super fast friendly reasonable.read more

You will have sticker shock sales and service is expensive…read more If you're a Veteran like me then expect no discount. Maybe it's the economy I'm not sure.

K. Zander Jewelry A True Gem in St. Charles - Exceptional…read moreCustom Design, Expert Care and great price! I recently had the pleasure of working with Kimberly and the team at K. Zander Jewelry, and I cannot recommend them highly enough. If you are looking for a jeweler that combines old-school integrity with modern, cutting-edge design, this is the place to go. The value here for the level of craftsmanship is significantly better than any of the big-name "mall" jewelers. Expertise You Can TRUST. As a third-generation family business they clearly care about their legacy. You aren't just a transaction here, you're treated LIKE FAMILY here. Knowing that a certified gemologist is personally inspecting the stones quality and ethical sourcing of my diamonds. Gave me peace of mind While I was there for a new piece, l also brought in an heirloom watch for repair. Their attention to detail on the restoration was just as meticulous as their work on the new jewelry Whether you are planning an engagement, looking for a unique anniversary gift, or simply need a TRUSTED Jeweler to buy from K. Zander Jewelry is the premier choice in the St. Louis/St. Charles region. I am thrilled with my experience and will definitely be heading to their new "Studio" location in Chesterfield for my next purchase!

Always a great experience working with Kim! The time and…read morethoughtfulness she puts into making her customers happy is above and beyond, Zander's will always be my first choice.

The responses were quick and detailed, making my decision to use them an easy choice!read more

I came to Blust with a vision for a necklace for a 16th birthday but wasn't sure how I could make…read moreit happen. They did! Together we created my exact vision in my budget. They were brilliant csi helpful. Spent so much time with me. Thanks Blust

I've bought my wife's jewelry, from Novak Jewelers for the past 30yrs. Would not think to go…read moreanywhere else. The quality of his jewelry far surpasses anyone else's hands down!! Actually he's hand crafted some of my wife's necklaces.

Jewelry Selections: 4 Service: 5+…read more I had read some great reviews of Novak Jewelers and the work/craftsmanship of Greg Novak. I had to check it out for myself. My boyfriend and I were out on a mission, looking for engagement rings, and this was our first stop. Novak Jewelers is located in a brand new shopping mall on Clayton Rd., fairly close to Hwy 141. Upon entering their shop, you sense an immediate feeling of intimacy and warmth. While their jewelry selections are smaller than other stores, the quality and uniqueness of the individual items are what makes Novak Jewelers different from anywhere else. I didn't want an engagement ring that looked like everyone else's. I wanted something different. We were greeting by Greg's daughter and I immediately explained what we were looking for, what we had to work with (including a family heirloom ring), and several photos from Pinterest that I had saved. In 2 minutes she brought me 2 rings. One of them immediately caught my eye. The people here are genuine. They don't push you into buying something you don't want or need. They listen to your concerns and address them if possible. I can't imagine doing business with anyone else...

Brought a couple of watches that had band issues. Metal band was loose due to bent connector while…read morethe other had a torn rubber band. Quick repair and reasonable price. I dropped it off, grabbed grocery next door then collected after. Shop is somewhat in an obscure spot that you'll not notice it unless you are walking from Duerbergs over to Chipotle. Once seen you'll always remember. Great service.

I needed two necklace charms to be put on one chain. They gave expert advice and it took less than…read more20 minutes! My wife loved the necklace for Mother's Day. Still looks good. I forget how much but it was very reasonable. Nice bag to go with it. No wait at lunch time.

I had a really good experience here. I've got a couple of wooden watches that can be finicky if you…read moredon't have the right touch. I was worried about damage while making a simple battery replacement. I came in here and, unlike a previous watch repair spot, I was in and out in a minute with my watch looking perfect without even a scratch. I'll be coming back!

I left an unfavorable review a few days ago. The owner contacted me the next day and resolved the…read moreissue to my satisfaction. I was very impressed with his response and his willingness to address the issues. It says a lot about his conscientious and commitment to making things right.

This little neighborhood jewelry shop is EXCELLENT! It has great customer service, reasonable…read moreprices and a consignment area that has some very cool things! I've gotten batteries replaced, necklaces fixed, rings made bigger and my husband's wedding ring made into a necklace! I love this place!!!

I had several rings I needed to have resized. While it did take a bit (2-3 weeks) to get them…read moreback, they are perfectly sized, SO CLEAN and sparkly! They are very kind and take good care of you!

We've used this company for many many years. The prices for a while were reasonable. But the…read moreservice wasn't good on my watch repairs. Most repairs didn't hold up long. And one time I took my clock in there for repair. She had it there for 2 years. Finally I called and said I was going to pick up my clock and she said; wait the part finally came in. And on my last visit I needed a pin that fell out of my Rolex. It took a while to get it done. I called several times and left messages but was never called back. Finally I drove over to the store and she had it ready. Just never called me to tell me so. The she charged me $35. I couldn't believe it cost that much for a pin. So I went to Clarkson jewelers and asked them how much did one cost. This is a very nice jewelry store that services Rolex. She said about $10 to $15.00. This is when I decided to not do business with store again. This lady owner lies!

We recently got a beautiful grandfather clock but it was not working. We were told by another clock…read morerepair guy that it was broken, and fixing it cost $4.5k. We called David to get a second opinion. David was honest. After examining the clock, he told us the clock was not broken. He revived the clock and charged us a reasonable price for the home visit. The clock now chimes beautifully and runs precisely. He also revived another mantle clock that we thought was dead.