Installed a brand new AC around $20k less than a year ago and it broke in the middle of the summer. Their technician told me he didn't know what was the problem, waited 2 hours on the phone with BOSCH and said it was a power surge that broke the board and now I have no AC for 11 days so far. They are waiting on the part from oversees and claim that the power surge was the problem, even though I have everything else in my house didn't burn with a "power surge". Not to mention that the technician that installed the board took over 4 hours to install claiming he did not know how to install it. Additionally, when they performed the work in my basement, their employee went outside the house and inside without using boots protection and made my basement all dirty and stained. I called to complain and Jerry (sales man) said it was a easy fix to clean with a $50 vapor vac. DAIGLE do not know how to resolve issues. If you are using them, be aware. read more

We had Daigle install bathroom plumbing and fixtures. A couple of snafuus came about (no fault of Daigle) but they were very professional and fixed the problems created in the design. Very pleased with the customer service and the transparency. I must say, Jason, the project mgr was amazing and very responsive. I would definitely hire them again- already thinking of an upstairs bath remodel. Stay tuned read more

Daigle Plumbing and Heating promised a full refund in the amount of $231.80 to me on 2/3/26 for the charge of the service call that did not fix the problem with my furnace. As of today, 2/17/26 I have not received the refund. I have reached out to Kaylee as to the status of the refund and have been told that the check has been cut and in the mail. I should have offered to go and pick the check up as Daigle Plumbing and Heating is less than 1 mile from where I reside. My next step is to contact the Consumer Protection Division of the State of New Hampshire and hopefully they will get involved. read more

Punctual, quality service . Fixed problem and left area very clean. Very pleasant plumber.

I have always had great service: This visit they gave me a cost and I approved it, not being a plumber I thought they had several hrs. To do job as price reflect cost. Nope 1.5 hrs at most, cost was super high. Told me when questioned it, that it was a flat rate. I had another plumbing house price out job and over 300.00 less at a max quote. Basically it cost me around 500.00 an hr. WARNING: Watch that flat rate read more

Somewhat disappointed in this company. I failed to get a quote before having a water spigot replaced and was surprised at the $399 charge. Next time I"ll ask and call around. Also Mike the technician has a hard time finding the water shutoff which was in the utility closet. He also removed a large section of sheetrock when it appeared a smaller section removal would work ok. Ken L read more

Warren is a fair business owner and a good man. He has a team of 16+ plumbers and a management staff that helps to keep the process flowing. His team is full of great plumbers and they care about your needs and desires as the customer. Jim helped to map out our custom shower with the Grohe system that we purchased with three control handles, body jets, handheld and rain head. It turned out perfect and loos amazing. Daigle was not hired by us. He came through our builder but we feel that the best part of Warren and his team are their responsiveness. If and when something needs to be tweaked with the new build he is no more than a few hours away to make adjustments. Take the time to speak with Warren about what your are looking to accomplish and let him quote out the project. He stands behind his products and work which is not the case for all plumbers. read more

couldnt ask for more fast - got call at 8AM for 10Am appointment efficient excellent communication very decent price would not hesitate to recommend had cracked copper drain pipe in the wall /ceiling and it caused major water nastiness daigle came in and fixed it up after a thorough assessment job complete at 12PM read more

I wanted to check out Daigle plumbing to get three estimates on a easy job in the basement. They told me that their estimates are $180. And if I like their estimate that would be taken off the bill. So if you want to blow $180 to have them come out to see if they want the job or not that's up to you. They have done no work for me. read more

I am personally disgusted with the way Daigle Plumbing and Heating took advantage of a friend of mine who just had them replace her heating system and overcharged her so badly and to top it off they didn't even put a major part on it and they had to come back to fix the problem. This poor woman is elderly and on a fixed income and needs to be compensated for it.. read more

Not very professional. Received a quote with a 30 day expiration date on it. Called 30 days later to let them know we wanted to proceed. The gentlemen asked how many zones were in the home. I told him and he said he would have to update the quote, fine no problem. He emailed the quote the next day with a minor increase. 12 days later we called to ask them to remove an item from the quote, a maintenance contract we already paid for. They removed it and emailed the the quote and we accepted via email. Got a call the next morning saying they would have to requote due to the fact it's been longer than 30 days. They said the price would increase due to labor costs and such. I said why a requote since you updated the quote 12 days ago. He said the quote was based on the original quote not the updated one. I had a bad feeling and didn't think they really wanted or needed my business. This job was for a new furnace and water heater. The quote came in the next day $2500.00 more than the original quote. Are they out of there minds, costs went up $2500.00. It's too bad since we just spent $5K with them on a new pump/pressure tank and were very happy with the service. read more

The worst customer service and satisfaction. They installed a heating system and it had leaks. I called them back to fix it as it was under warranty and they told me to fix it myself. Directly from the owner too. The worst experience ever !!!! read more

Your two technicians just left after finishing up on an issue we were having with our Rinnai water heater. From the moment they got here, after they reviewed my need, they explained what they would be doing. I let them go to it and in less than an hour they were done. Steve the head tech explained thoroughly what they found and how they addressed there findings. I tested the water system and it works much better. From my initial call for service with Michelle and her follow up with an even sooner appointment, to Steve and Jason servicing the water heater I couldn't be more pleased. I'll be sure to contact you guys for all my plumbing and heating needs. read more

Poor response well before covid even though I heard they did good work. No contact in over 6 months

Clark and Jordan from Daigle Plumbing were great! They were very professional and explained exactly what the issue was. They told exactly how they were going to fix the problem and what material and parts would be used. The installation went wonderfully and I couldn't be more satisfied. Very reasonably priced. I would highly recommend them for any of your plumbing needs! read more

I just had a water heater installed by Daigle Plumbing and I couldn't be happier. Zach and Kris (the two technicians) were efficient and knowledgeable. They showed up within the agreed upon time frame and went to work immediately. Zach showed me how to operate the water heater and the work area was clean and neat when they were finished. Back in the office, Shannon provided me with a perfectly accurate quote, scheduled the work and took care of the payment. I told Zach I wish I had more work for him - that's how great the service was. My compliments to the entire Daigle team. Based on my experience with these folks, I would recommend them to everyone. read more

They had to schedule an appointment three weeks out and gave a time with a window oy 4 hours, After waiting two hours they called and canceled and had to schedule for another day. Try doing that to them and they would bill you. There time is important but the customer's isn't read more

The boiler they installed is the so loud that you can hear it fire outside the house due to there poor venting and the lovely electrical tape holding everything as if zip ties are expensive when they are charging and arm and a leg. Also nice to see that the holding tanks relief is piped behind the tank out of site. How useful to not be able to see if there is a problem. They are about making money and leaving. read more

Had a problem with my 8 year old heating system and a very experienced technician came out to diagnose the issue.... I was in the room and before he even started, the office called and asking him if it needed to be replaced. 15 minutes later, he tells me everything needs to be replaced (including the power vent). The sales guy will call me to discuss... meanwhile I have no heat for the third day. I knew this was completely unnecessary and Daigle Plumbing taking advantage of my difficult situation. The price for a new system would have been around $10,000. I called Irving and the sent a technician out and he repaired the system for under $700! read more

Well here's my story in a nutshell - Hot water went out yesterday and, first thing this morning, had a cold shower. Not my favorite thing to do. I wasn't sure who to call having had trouble in the past with some other local plumbers. While I was at the Derry Dog Park with my big, big dog, I asked the people there "Hey, who's the best plumber around? Fair? Fast? Honest? An old-timer said,"Daigle. They are the guys." I called them, and the scheduler was wonderful. They pushed the schedule to get someone out to my house ASAP. The servicemen gave me a price that was exceedingly fair and did the work in record time. I have a new go-to plumber. Daigle! Daigle! Daigle! Make the choice that makes sense. They are great. Also Steve and Tim are really solid guys who know their stuff. They got in got and out in record time and left everything perfect and cleaner than it was when they started. Hooray! read more

Would not recommend them scheduled work to be done two weeks in advance.they Called me twice to confirm prior to the date I took time off from work. 5 minutes prior to the scheduled time they called me to reschedule. read more

Good job replacing my very rotted plumbing - old piping lasted almost 40 years with the hard water that I have. I thought their work was very professional. read more

Couldn't be happier with a company! Our boiler failed on Sunday and they came out Monday morning and we have a new system up and running as of Tuesday afternoon so we could have heat and hot water. The crew and workmanship was top notch. It's nice to find a place that I have never worked with before, that was able to help out and go the extra mile - and do it well. I highly recommend them! read more

Used to love these guys. They used to be very professional and fair. Recently we had Jim come out and replace the controller on our boiler, he charged us $430 for a $140 part and lied about the labor time. They then just sent a bill with nothing itemized. Bad business practices here Daigle. Finding a new plumber. read more

IUnfortunately, we're totally disappointed with Daigle. We have been customers for 13 years. We requested an estimate. I was told I would be receiving a call back. After numerous calls and messages left, I never received a call back. All you have to do is be honest and say you're to busy to take on this job. They're are plenty of plumbers out there willing to help. Rude and unprofessional. They have lost a customer. read more

This was the first time calling Daigle for a plumbing issue. My shower was leaking inside the tub and outside of the tub, behind the wall. I located the issue, called them made an appointment. They have an emergency call line, I didn't need that but they still put my on their cancellation list, which I really appreciated it. They were at my house within two days. The two gentlemen were professional, nice, friendly and attentive. They listened to me while I walked them thru what I was seeing and what thought was the issue. This is the second time I have used Daigle, last year for our very old Boiler and now a Plumbing issue. I already knew this company was great with qualified professional employees but this appointment sealed the deal. read more

I came home one Saturday evening to find my house cold and my propane-fired FHW boiler dead. I called Daigle the next day (Sunday) for an emergency call. The on-call plumber showed up as promised to deliver the last rights to this boiler. It was 22 years old and I had been expecting it to expire. It was just one of those premonitions. I had a major service call 11 years earlier and it was eleven years later now and some familiar moans and groans had been coming from it. A repair would have been an expensive proposition even it all the parts could be obtained -- and I'd still be left with a 22 year old boiler. Steve showed up the next day to discuss a replacement. I got an estimate for an updated version of the same unit which also provides hot water on demand as did the original. I obtained an estimate from another company to see what the present market and technology alternatives were. I chose Daigle because they had done the original install, the estimate was the lowest, and I preferred the technology they proposed as I was familiar with it and pleased with prior performance. The plumbing team showed up on Tuesday AM and we had heat and hot water shortly before supper time. The install was neat and clean. No muss, no fuss. Sometimes Daigle can be tough to schedule in a minor emergency due to demands for their service. In the past I've received discount coupons for future work as an apology for being unable to respond timely. However, in this instance they went all out with all hands on deck. I doubt I'll be around in 22 years but if I were they'd be my first call. read more

A little background. Have used Daigle a number of times previously; and they installed a new water heater in September 2010. Earlier this year I had a set appointment with them. On morning of, they canceled my appointment to handle some emergencies calls they received. I was pretty bothered by the last minute change, but understood. Called them about a month ago when heating system wouldn't work. Didn't receive the same treatment. They couldn't handle for a few days so I needed to call Palmer Gas...who were great. Fast forward to Friday, Dec 7 (2018) at 10:30pm when our water heater busted. I called Daigle's emergency line at same time; I called back at 11:30pm"ish" when I didn't receive any response. Their answering service called me back twice (the last at 2:10am) to say that they weren't receiving a response from anyone; and that I should get a call at 7am (Sat morning). I called Daigle today (Monday, Dec 10) to let me know that I never received any call and/or response from my emergency call, and that they lost a customer. I've been a propane customer of Palmer's since 2001, and now I'm a heating and plumbing customer as well. read more

Have used Daigle in the past and thought they were great. Called a couple of years ago about a septic issue and they were less than pleasant. We thought we would give them another chance today. Called them at 2:30 in the afternoon for a leak that needed to be fixed soon. They didn't have anyone that could come out until "after hours" Okay, that made sense, but they told us we would have to call back again at 4pm to schedule something. REALLY?? How does that make sense? "It's our policy" was the answer. Will never call them again. read more

First time using this company but will definatley use them again. Nice employees--Scott G. and Zack. Took the time to explain the problem.. Bill was not as high as I was expecting. read more

After purchasing my first home in Dec 2015, I called premium home inspector Inc. The inspector mentioned how the water temperature from the bathroom shower faucet went cold quickly, but he explained it was an easy fix, just by turning the water boiler valve to get it to a higher temperature. I moved in on Jan 2016 and there was still an issue with the water. The boiler had a service tag left by the previous owners, they used Daigle Plumbing& Heating, Derry NH for yearly check-up since 2008, with satisfactory results. So I called Daigle and explained my issue. The Daigle rep came out to inspect the boiler, he called me at work & explained that I needed a coil flush & acid wash because it was plugged up. He gave me two options: 1St I could do a temporary fix, which would be $266.00; 2nd option would be to have it replaced, which would run me $2,000. - $3,000. The head of Daigle Also confirmed the same options. So I agreed to the temp fix, since I was in a financial hardship at the time of purchasing the home. The Daigle rep just took him 20-25 minutes for the temp fix and never left a receipt/invoice for the service with my 21 yo son. The temporary fix only lasted for 2 days!! About a week an a half Later I called Premium home inspector to complain of the fact that this would be an "easy fix", and what was done by Daigle Plumbing & Heating, and that the issue is still not resolved. Home inspector called Daigle to get the facts. Home inspector Inc told Daigle that the diverter needed to be changed. Daigle told the home inspector that they gave me several options for repair. So I called Daigle and asked why these options weren't offered to me when I first spoke to them. Daigle said I misunderstood because everything they offered to me was in the computer. system..Daigle did not want to resolve the issue with me, so I asked them to send me a copy of the invoice for the worked preformed. Home inspector Inc came by Feb9th 2016 to change the diverter and the same day I received Daigle's invoice by mail, claiming they replaced the tub/shower valve spindle & diverter. Home inspector handed me the old valve spindle & diverter that he replaced, which I still have, and the invoice showing that Daigle charged me for, oh and supposedly it stated it took them an hour to replace...shame on them!!!! This is my first review, never thought I had to but just want to warn everyone who reads this post, don't make the same mistake!!! read more