I cannot say enough good things about my experience with Ken Wells State Farm. Throughout an…read moreincredibly stressful and prolonged home restoration process, Hugo, Ken, and the entire team provided unparalleled support, professionalism, and kindness. A special thank you to Hugo, who truly went above and beyond in advocating for me when I felt completely powerless. I was dealing with an extremely difficult State Farm claims adjuster (Tiffany)--who does not work for this local office but is part of the larger State Farm organization--and she caused me significant harm by making decisions that disregarded my well-being, dismissing critical concerns, and creating additional obstacles instead of helping. The stress and frustration she caused me were overwhelming, but Hugo and Ken stepped in to fight for me when I had no voice. Despite having no direct control over the claims process, Hugo worked tirelessly to ensure I wasn't left without options. His advocacy, persistence, and genuine care for my situation made an enormous difference. Ken was also incredibly supportive, offering guidance, answering my questions, and making sure I felt heard. Every time I called, I was met with compassion, understanding, and real effort to help me navigate a difficult situation. Unlike Tiffany, who made things harder, Hugo, Ken, and the entire local State Farm team fought for me. They made sure I got the help I needed when I felt abandoned by the larger claims system. Their integrity, dedication, and personal attention to their clients set the gold standard for customer service. Because of their unwavering support, I will be a lifelong State Farm customer through this local office. If you're looking for an insurance agency that truly cares, this is the one to go to. Thank you again, especially to Hugo and Ken--your efforts did not go unnoticed, and I appreciate everything you did more than I can express!

Hello, I just wanted to leave a review for State Farm because they are awesome. So on October 17, I…read morecrashed my car, by the 20th my claim was sent in and approved. Speaking from experience when you crash your car the last thing that you wanna have to worry about is paperwork and dealing with questions and all kinds of people so that you can just get back on the road again. State Farm made it to where it was one and done, they didn't haggle me to approve my claim. They transferred my insurance from my old car to my new car that same day. I just wanna say State Farm is the best.

Very large company it seems. There are a few A.I. generated…read moreemails that get to be annoying and incorrect, but overall they do a great job. They also are very quick to get COIs out to brokers and potential partners. I like that part.

Review for United Commercial Insurance, LLC…read more I am extremely disappointed with the way United Commercial Insurance handled my policy and billing issue. On 9/24/2025, the company made an unauthorized ACH withdrawal of over $9,400 from my checking account for my annual premium. I immediately contacted my agent, Natasha Ammons, and sent her a screenshot of the email I received. She told me this was not supposed to happen and advised me to stop payment with my bank, which my bank confirmed was not possible. On 9/26/2025, after my account went negative and bills began bouncing, I reached out again stressing the urgency of the situation. Let me point out: while trying to obtain me as a client, Natasha returned every call and text within minutes--even during her mother's funeral services. Now, when a serious issue has happened, my calls and texts went unanswered for hours. When I finally spoke with her, she said she would "look into it" but provided no solution. After multiple attempts, I requested to speak with her manager. Instead of a direct call back, I was sent an 888 number with no clear extension, wasting even more time. Eventually, Natasha sent me an email stating the refund had been processed and that I would receive a check in 7-10 days--meaning I am left with a negative account balance for over a week while my bills and obligations go unpaid. We are not talking about a small amount--this was over $9,400. The lack of urgency, accountability, and customer care from both Natasha and United Commercial Insurance as a company is absolutely unacceptable. A situation this serious required immediate escalation and resolution, not vague promises and silence. If you value customer service, communication, and financial responsibility, I would strongly caution against trusting this company with your business. They are playing with my livelihood and I said as much in not such nice terms.

I cannot say enough wonderful things about American Score Increase. I'm absolutely thrilled with my…read moreexperience! I was working on improving my credit on my own for a year or so, but it seemed like I could never get past 650. After 4 months, and with Robert's help, my score shot up an impressive 80+ points!! Even more impressive is the fact that the 80+ point increase happened in 1 month. My score is now back to what it was before I was young and dumb and messed up my credit. Thank you so much!!! I will definitely be singing your praises and sending anyone I know that needs credit help your way!

I HIGHLY recommend American Score Increase. Why? Robert Bowman is one of the most communicative and…read morenicest guys you can work with. Any time I had a question or concern he'd respond within a few hours. He is reasonably priced for the services he provides, and my score jumped up 234 points in a matter of 4-5 months!! If your goal is to qualify for a home or auto purchase with excellent pricing-- Robert is absolutely and 100% the guy to go to at American Score Increase. I can't speak highly enough of the quality of services and not to mention the outcome is above and beyond what I anticipated initially. This is the best $125/mo for 4-5 months I have spent in a LONG time. Well worth it!!

This agency is totally unconcerned with client communication despite repeated emails. I would not…read morerecommend them to any business.

I have been with Deal Agency as my insurance provider for 20 years. They have always been helpful…read moreand knowlegable. I just now had the unfortunate opportunity to actually have a claim, and they have helped me all the way through, from initial filing to updates as the repair progresses.

The process of obtaining a mortgage is something one rarely does but it always seem to be…read morechallenging with lots of invasive questions into your financials, cold and impersonal agents, lots of delays, and very stressful; at least with my past experiences. But not with Guaranteed Rate! They were professional, warm, and very helpful. I worked with Melinda McCaslin and her team and they guided me through the process from pre-approval to closing, then afterwards setting up online accounts to ensure payments are scheduled. I get stressed very easily with annoying agents who don't know what they are doing and I was never stressed at all with Melinda and her team. I hardly knew that the team was busy in the background securing our mortgage. I highly recommend the Guaranteed Rate team. Their customer service was top-notch and I have respect for the way they handled our mortgage and treated us well.

Called office for an agent to give quote on garage liability policy to renew auto dealership…read morelicense, Called at 3 pm. JUly 25th. Female answering call said agent stepped out for quick break; I asked for return cal....and time was a constraint. NO CALL YESTERDAY---and no return call today. Either this agent "has too many clients/policies" to service them....or he didn't get message...or he got message and didn't care! NONE of these 3 options shows this agent to be competent....let alone professional. Would I trust him with my insurance needs? Ahhhhhh......N O f-ing way!

I can always count on top-notch service at Shaffer-Buck. They make insurance easy to understand and…read morealways search for the best price among their companies so I don't have to. Their agents are always friendly and take the time to answer my questions I have my life, car, and home insurance with them and will go to them for other types when the time comes.

I might laugh at GEICO Commercials, but I would never leave Jan and Team. They are AWESOME!!read more

Scott is a great money manager that always has his clients best interest. He takes care of all my…read morefinancial needs with honesty and integrity. Talk to him and find out for yourself.