Whomever is making the soups suck at it, i got the clam chowder and all the potatoes are hard!!!read more

If I could give 0 stars I would. I placed a large order today only to be texted too many times to…read moresay that product was not available. Finally, I told the shopper, Andrew, to cancel the order. He texted back, "the entire order? " And I said "yes, the entire order as I will have to go to another grocery store anyways". Two hours later the order shows up at my house. I told the driver to return the order and that I wanted a refund. He informed me that I would have to call the store. I called Roche Bros in Sudbury and was told that it would take at least 10 days to get a refund! I said that this was unacceptable as I had cancelled the order before Andrew check outed and I had proof of this with the texts on my phone. The manager at Sudbury Farms then hung up on me. I cannot understand how they can get away with this. I can only warn others to beware.

It is by no doubt a good grocery store, but it is soooo expensive!!! I only ever stop by here if I…read moreabsolutely have to. Try out market basket in Ashland for better quality and more reasonable prices... 15 mins away.

Poor customer service: I was buying a bunch of flowers and since there was no one at the flower…read morestand, I asked for a piece of ribbon from the cashier. Cashier said that's "not my department. I don't know where they might be". then I asked the front end supervisor & he also said that's not my area. With some hesitation he went to flower stand, he took a good two minutes and got me a piece of ribbon. I thought I should let the customer service person/manager or know what happened. The manager said she is on a call and she could not hang up. When I went to grab what I purchased, front end supervisor asked me why I am even there. In my opinion this is very poor customer service at Natick Roche Brothers. I will never set my foot again in that store.

The MB brands costs far less than the name brands (i.e. mayonnaise) and are just as good. Service…read moreis excellent. Italian pastries like Cannolis are as good as the ones in the Boston's North End and far less expensive. I would not shop anywhere else.

One of the best grocery stores I have ever been to! High quality food for really low prices - you…read morecan't get better than that! Their produce is also super fresh and lasted a while in my fridge. Employees and fellow grocery shoppers are extremely nice. Their prepared meals are also very tasty and cheap. I had their buffalo chicken wrap for lunch which was $6 and nearly restaurant quality. Bravo, Market Basket!

This supermarket is huge with so many options. Very clean, tidy and easy to locate what you're…read morelooking for. I got a handful of items like hummus, cookies, muffins and their fresh baked bread. Checkout was seamless. My cashier was efficient and kind. There are so many things I would love to purchase so I will be back!

With a heavy heart as of this past Friday - I no longer feel comfortable shopping here. As a town…read moreresident I've been a loyal customer at this location since 2020, visiting at least 3 times a week. I know the staff well at this store and loved shopping here for not only the convenience but the small town/local market type of environment. The Assistant Store Manager Jose completely shattered my trust. In July, Assistant Manager Jose stepped in to address an incident I had with a cashier on store policy (after I had already connected with corporate about it). He vehemently apologized and even purchased me a bottle of wine as an apology. He reassured me that he would speak to the cashiers about it going forward. On Friday, he denied it all and implied it was a one time exception. What upset me most isn't the store policy - I understand and respect that. It was the dishonesty and lack of clear communication. Had management politely communicated in July that this was an exception instead of providing me with a gift and false sense of reassurance it would have drastically changed the circumstances. A manager should stand behind his word or at least address discrepancies with respect. Instead, he denied our conversation happened and he did it in front of staff members I've built relationships with over years. After 6 years of loyalty, I feel completely disrespected. I'm heartbroken because this store meant something to me - it felt like home. I can't trust a business where management lacks integrity.

I had the same experience as one of the other reviewers with the old guy cashier at checkout. He…read moredoesn't say one word to customers, not a "hello" or "thank you". He barely takes his eyes off the TV to make eye contact with you, and the last time I was there he basically grabbed the cash from my hand. Just to inform people I will comment on a review below before this one - that guy isn't the owner. Che, the owner, is friendly and chatty about his inventory. It's a good store other than the cold customer service at checkout from that one guy. All the other employees are friendly.

Awesome customer service. They can special order whatever drink/spirit you are looking for. They…read moredid it for me, and they did it fast.

Great store! Good location and great staff. I just wish they had gotten a license for beer and…read morewine. Very unfair decision on behalf of the town of Framingham license board.

Bazzar West is great small grocery store where you can find everything from fresh fruits and…read morevegetables, wide selection of cold cuts and cheese ,to fully cook dinner to grab for home or party. Last weeek I had party at home and ordered everything from appetizers to cakes at Bazzar West. Every dish was delicious ,plentiful and nicely decorated. All my guests loves the food . Thank you very much for making my party success.

An amazing selection of cured meats. Vegetables looked very fresh (but I didn't buy any this time)…read more And we got the most delicious honey walnut cake. If I lived here I would go back easily.

I feel like this place is dying out so I'm writing this. But they have EVERYTHING here. They have…read moretheir homemade soups and salads and bowls or whatever, everyone is so nice that I feel drawn back to say hi again. I go here for ice cream sometimes, and on special occasions I get their old fashioned candy. You could do your weekly shopping here. The vibe is so cozy and old fashioned it feels like the old days.

I have passed Donelan's for years and have never been in, but I was heading home around 2:30 after…read moredoing errands and I was really hungry. While I really wanted - and needed - something that was "real lunch food" (i.e. something filling, like a sandwich) I wandered around and didn't feel like fruit. I saw a couple of pre-made sandwiches in the deli area, but nothing appealed to me and I was drawn back to the bakery area. You know those nice and big slices of cake that grocery stores have that sometimes have a lot of frosting? They have them, and it had A LOT of frosting and that's when I knew a day of healthy eating would be pushed to another day. Found a nice big slice of white cake and that frosting looked soooo good. I looked around for a fork because I wanted to dive into it in the parking lot, but that needed to wait until I got home. One minute through the self-checkout lane and I was off, and hurried home to get my sugar rush. It was delicious, and there was so much frosting that I didn't eat all of it (probably a first for me). After wandering the aisles, the prices seemed the same to me as those that I normally pay in Newton at Star Market, so I may need to pick up some actual food the next time I am driving by! Store was VERY clean, definitely a bonus!