I've had a handful of great experiences at this specific Dairy Queen. Jamy did a great job ringing up my order and was very pleasant. The other staff has been extremely accommodating and provided recommendations on the food and went out of their way to unlock the bathroom for me. I'm also a door dasher and they are helpful with making sure I have what I need to do my job, even while the whole place is packed with 30 ppl in line waiting to order. Great job guys! read more

I haven't been to a DQ forever. Given my experience today, probably never again. Walked in to order. One lady before me. The cashier took forever and couldn't figure out her order or whatever. Other workers just hanging out watching instead of opening the other register. My turn. Order a kids meal for 5.79 2 tenders a side, a drink of either milk or BOTTLED water and a kid cone. She rings me up and I pay. My receipt has an upcharge of $1.29 for the bottle of water. Nope. She argued with me that I could get a cup of water but the bottle was extra. I told her that's not what your menu says, read along with me. Dug her heels in. I made her refund the order and take the water off. These kids working in there are dumber than dirt. This is our future folks. Stupid twit. read more

It has been a long time since I have been to a Dairy Queen, but I had a real craving for their Peanut Buster Parfait the other day. The drive-thru line was long, but it went quickly. The employee working the intercom was polite and even was accommodating to me changing up my order. I have had the PB Parfait in the past, but today I wanted to add peanut butter syrup to it. It was delicious! My order came out perfectly made and was huge. It had the right amount of all the ingredients layered: vanilla ice cream, chocolate fudge syrup, Spanish peanuts, and peanut butter syrup. I will definitely come back here and order that again! read more

Dairy Queen Grill & Chill - Peanut Buster Parfait (I added peanut butter syrup) - Ice Cream & Frozen Yogurt Near Me - Arvada, Colorado

For some time now, the blizzards at this store at runny. For quite a while, they wouldn't even do "the blizzard test" (where they dip the blizzard upside down to show that its so thick it wont leak out of the cup). However, on my last visit they DID to the Blizzard test, only with the lid on. I had to put the blizzard in my freezer for an hour or so just to make it feel more like a Blizzard. Equipment problems? read more

What an awesome group of young adults working in this Dairy Queen. The last 3 times I've stopped in for a Blizzard, there have been 6 - 8 cars in the drive-thru, and I'm thinking, great this is going to take forever. Nope, less than 5 minutes and I'm on my way. When I go inside, I see this place running like a well oiled machine. Great job y'all!!! read more

Most piss poor pathetic excuse for a chili cheese dog that I think I've ever had. If I had to guess, it was made about 8 hours ago and then microwaved and put in my bag. The chili was black and the dog itself was unchewable and the bun soggy. One bite and threw in the trash. And to think I paid $8 for this garbage. read more

Got a large butterfinger blizzard. With no butterfinger.not worth the money for vanilla ice cream. read more

Dairy Queen Grill & Chill - BUTTERFINGER BLIZZARD Treat - Ice Cream & Frozen Yogurt Near Me - Arvada, Colorado

We just got chocolate dipped cones at this DQ and they were simply delicious. We don't go often enough. The Staff are young but always nice and trying their best! The Heath blizzard is sooooo good! read more

Forgot the dilly bar, forgot our fries, then we had to wait over 15 mins for them to make new ones? If there was an actual adult running this location maybe they'd get it figured out... read more

Not sure what all the low reviews are about? Been coming here for a good 10 years and always get the same, good quality Dairy Queen I know and love. I felt like a chili cheese dog today so I stopped in and wasn't disappointed. I have enjoyed their ice cream but my tried and true favorite if the cheese curds! Wow! Loaded with calories and oh so delicious! Take the negative reviews with a grain of salt people. You will find everything is just fine at this location. read more

Dairy Queen Grill & Chill - Delicious chili cheese dog! - Ice Cream & Frozen Yogurt Near Me - Arvada, Colorado

I've been extremely disappointed with this location for a while. At first I thought maybe the employees on the drive-thru were having a bad/off day but having gone here three times now I can say that the employees on the drive-thru are just borderline rude. Tonight the girl at the window was playing on her phone and it looked like the other employees were just hanging around behind her with a girl who wasn't an employee behind the counter laughing it up not working. Unclear who the Manager is, but some good lessons in customer service would do a world of good at this location. Not sure if I'll be back or not. I love Dairy Queen but if I'm a inconvenience to your employees I'll just take my business elsewhere. read more

I ordered the animal cracker blizzard. Nothing could prepare me for what I truly received. The blizzard was a shell of the advertisement; no pink frosting was added to create the vibrant color, and only a few animal crackers were mixed in to the ice cream. What I received was a vanilla concrete filled with broken promises. I came here with high hopes, searching for the animal cracker blizzard of my dreams. But, as with all hopes, mine were soon dashed. Dairy Queen broken dream. Heart bursted open at the seam. Do not go to this Dairy Queen. read more

My birthday cake I received from my best friend today.... and she said one of the managers decorated it. Needless to say, by far the worst job I've ever seen from a Diary Queen lol. At least he fit the letter "y" on the cake. Ha ha. Better luck next time, or not. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Arvada, Colorado

Bro you all need a mfn ADULT there after 9 o'clock there were children running that place good blizzards tho but wild

Every website states your business doesn't close until 10, we were turned away at 8pm. No signs stating they close at 8. What a sh@tshow you're running read more

It seems their blender always breaks 20 minutes before closing. Old parking lot, often long lines. Usually, you'll get a milky warm blizzard. read more

2 of the employees couldn't even do basic math I gave him 20.75 and the total was 12.75 so please tell me how not one but two employees got my change wrong and only gave me 4.50 please go to any location besides this one because they were ither high or drunk and didn't appreciate the customer service at all 0 stars. read more

Came to the drive thru for blizzards tonight (4 total). They handed us the first one (mine) after flipping it upside down. The other three, they didn't flip them upside down. Oh well right? Lol. Their strawberry dipped blizzard (Blizzard of the Month) was delicious! They only blended about 3/4 of it though, the bottom was just vanilla, no strawberry. Not a huge deal though. We also ordered an Oreo blizzard with chocolate ice cream. They were "out" of chocolate ice cream, though? So they offered to put chocolate syrup in their vanilla ice cream to make up for it. Ordered a cookie dough blizzard (medium), and surprisingly, the ratio of cookie dough to ice cream was way crazy- my husband said there was almost "too" much cookie dough lol Got our kids a mini M&M blizzard- perfect size for two three year olds. Wait time wasn't too bad either. read more

Ordered 2 blizzards. Both were made wrong. One was supposed to be a Reese's peanut butter cup which I'd asked for extra candy to be added, fully expecting to pay for the extra candy, and with a mix of chocolate and vanilla ice cream. Got the blizzard and it was all chocolate ice cream with, no joke, 3 little pieces of candy. The other blizzard was supposed to be a brownie blast extreme and we couldn't figure out what we were given, but there was nothing resembling a brownie anywhere in the blizzard. Will not be going back any time soon. read more

Got the wrong addition to my Blizzard. Ordered m&m's and it is on the receipt. They gave me cookie dough. Ugh!! Probably not going back.

Came for a celebratory blizzard and was pretty disappointed to have about two inches of toppings in a large and the rest just bare ice cream. Paid for extra topping as well unfortunately read more

Dairy Queen Grill & Chill - About 2 inches of toppings in the large - Ice Cream & Frozen Yogurt Near Me - Arvada, Colorado

Terrible, terrible we came here to pick up a birthday cake and they only had one kind-and could not make us another one because they need 48 hours to get it ready-they were also out of hot fudge! read more

I strongly dislike this location. I have now been here twice in the past month, hesitantly the second time due to the negative first experience. Both times now I was handed my blizzards without being turned upside down and each time my blizzards were milk. Like someone put my ice cream in the blender for 45 minutes with a blow dryer burning down into the top. I also ordered a cone for my brother and we were handed a cup filled with the contents that should be beautifully swirled on the top of a crunchy, delectable cone. But yet, another let down. I'm upset and will not be coming here again. Service was below average. read more

Visited this DQ location tonight in hopes for a sweet summer evening treat. We ordered 2 boxes of cherry dilly bars and 2 blizzards. When we pulled up to the drive thru window to pay we presented a digital gift card and the young lady at the window said she was unsure how to use it and that she needed to ask questions and figure it out. A second young lady came to the window where she took my phone with the e-gift card pulled up on it closed the window and went to the back. She then came back and said that they couldn't use the e-gift card because it was expired when it clearly has "does not expire" under the gift card code. We told her that and she said "well we don't know how to use that so we can't take it". We then paid with out debit card and then they proceeded to hand us our order. It consisted of 2 individual cherry dilly bars and our 2 blizzards. They closed the window as if they were just ready for us to leave. We waited as our order was wrong and she opened the window and we proceeded to tell her that we had ordered 2 boxes of dilly bars not 2 individual. She went to grab our boxes and came back to say that they only had one box of the cherry and if we would like something different. We had already paid at this point so we said we would take the one box of Cherry and just would take one box of the chocolate. She came back and only gave us one box of the chocolate dolly bars and we said that we ordered 2 and that's when she began to question what we were charged for. We provided the receipt and she went back to grab our second box of dilly bars and came back with the WRONG flavor/order AGAIN. At this point we were so fed up we just took what we got and left. I went to call the store to make a complain and you can't even call if you wanted to because their phones are shut off. Absolutely horrible service and unprofessional. I highly recommend you go to a different location and never support this DQ location and their terrible custom service. Would give negative stars if I could. read more

Saturday night, I walked in, was first in line and there were probably 4 I'm the drive through. I was not even acknowledge by the door employees working for ten min. Not even a hey I'll be with you in a second. Also there was a knife just sitting on the counter by the register. Poorly managed. read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Arvada, Colorado

This DQ is the closest location to our house. When you pull up to order in the drive thru, someone asks to take your order and then another person interrupts to tell you it will be a minute. Usually order a blizzard with cookie dough and brownie! Just two ingredients!! 80% of the time they get it wrong!!! It's always missing one ingredient or the other, or it has other ingredients I didn't order like fudge. Not very consistent and team work is not working. Will not go back to this location. Update: gave this place one last try. Ordered 1 cookie dough brownie blizzard,1 regular cookie dough, 1 Reese's blizzard. They still couldn't get it right!! We even had them read it back to us. They gave us 1 m&m blizzard,1 fudge blizzard and 1 chocolate extreme!!! Checked the receipt and some of the order was entered correctly and some of it was completely entered wrong. Not sure where the problem is!!! Very disappointed!! read more

I think 4 times in a row now my order was incorrect. If you order 5 items you get 4 if you order blizzards they will likely not have the ingredients you ordered even tho it is on the receipt correctly. read more

If you live in Arvada then consider this place a staple of the town. In summer they offer $1 slushees. I went through the drive thru with my kiddos and it's a great feeling to get a blizzard by a high schooler. It makes us feel like we live in a small town! Of course the ice cream is everything that is expected with Dairy Queen. Yum! read more

We ordered my daughter's bday ice cream cake online and when it was time to pick it up, they didn't have it nor have any record what happened to it. The young man in the fryer was very helpful in apologizing and keeping me updated on what's going on. After the manager spoke to their higher up manager named Kris C., it was decided that they will give me a free cake whatever I wanted from their freezer area. I emailed my confirmation email to Kris C and got a response within a couple of hours. I am very impressed on how Kris C handled everything and his great customer care. I don't usually go to this Dairy Queen because of the reviews, but knowing that they have managers like him and the young man in the fryer, I will be coming here from Now on :) read more

I was Very disappointed it Dairy Queen on 64th miss my order up twice in one day In the second time they gave me frozen lettuce all brown And please don't go there when school is out for the young kids cause they're in their fucking up orders read more

I've been here a few times over the past couple months and every time they screw up my order. It is like the employees aren't even listening when you place your order. The first time I ordered 2 New York cheesecake blizzards with strawberry and I got a 2 barely blended vanilla ice creams with maybe 5-6 pieces of cheesecake at the top. The second time I ordered the same thing except this time I got some sort of chocolate in them with NO cheesecake and NO strawberry. I told them they gave me the wrong thing and after some major glares and attitude from the young girl in the window, they remade them and still did not blend them or put cheesecake. I got 2 vanilla ice creams with strawberry thrown on top. Between the attitude coming from the young employees and constant mistakes, I will not be returning to this location for awhile. This is very disappointing because this location is close to my house and very convenient with a drive-thru. Looks like we will be checking out other local ice cream shops. read more

We ordered a blizzard birthday cake online for my daughter - she hate traditional cakes and frosting so this seemed like a good option. We ordered one and asked they not put any of the frosting fluffy stuff on it, just ice cream. When we went to pick it up, they did not have our order. Generally that would give the restaurant a one star review, however how they handled it was wonderful. The young man (I wish I would have gotten his name) first called the other store to see if maybe we ordered to a different store. Nope we were in the right place. Then we went back and forth trying to get a cake that would fit our needs. It wasn't exactly what we had asked for, but it was close and he was willing to do what it to took to fix the mistake. On top of that, he gave us the cake for the mixup. Great customer service! read more

As a Native Texan, I have high standards for Dairy Queens having gone to them my whole life and my dad owned one when I was little. When we moved here I was disappointed that steak finger baskets are not sold in CO. But was happy there was the chicken finger basket. My husband and I each got one yesterday. It was terrible. The chicken was not great quality. I got a 4 piece and a couple of them were super small. The French fries were not fresh and were limp. The toast was not buttered, barely toasted and tasted old. Made me really sad. Come on guys, have some pride. read more

This is the worst Dairy Queen ever. The blizzards are never mixed all the way, the bottom HALF of the cup is just vanilla ice cream. They put half of the mix-ins that any other DQ does, so you're basically eating plain old vanilla ice cream for the price of a blizzard. I'm guessing it's under new ownership, because a year ago it was the BEST DQ ever. It's literally 3 minutes from my house and we have to drive 15 minutes to get a properly mixed blizzard with enough mix-ins that you can actually taste them. read more

I did read the reviews but I was going to watch the Fourth of July fireworks in front of the DQ so I did stop. This did not effect me, but I overheard a gentleman who waited 30 minutes for his chicken fingers. People who received blizzards did not seem to receive much toppings in them. I noticed that they did not wipe the mixer after each use. Who wants fruit in there cookie dough blizzard? The employees seemed very annoyed working there. As I walked by after the fireworks I noticed an employee sitting outside the entrance smoking! ---Nice to get a response from the owner but obviously he is not making any improvements in regards to previous reviews read more

This is a great location. The employees are great, always friendly and good fast service. My blizzards are always made correctly and turned upside down. I eat lunch here a lot. Same good food and service every time. This one is my go to location. read more

This place is awful. My shoes literally stuck to the floor when we were waiting to order- and I'm not kidding or exaggerating. I asked what was all over the floor and they said some syrup mix had spilled ( but no one was even trying to clean it up) meanwhile 6 people behind the counter couldn't seem to get orders out quickly and were not happy to be there. There were 6 of us and I finished my sundae completely by the time our group received our order. The employees would just throw a cone or sundae up on the counter and walk away- we had to ask whose it was ( and there were many people waiting). I've never felt more unwanted and grossed out by a business. I was nervous to even eat my ice cream. We won't be back, ever. read more

This is the busiest little place with consistently good food and service despite the long lines that quickly form in hot summer days. Staff friendly and product good. I agree with the previous post on quality of nasty cakes from Kings Soopers! Iccky and no sign of improvement. If you like this chain, then this is a good place to check out whether you are in the market for ice cream or traditional fast food. You can find this place with easy parking and several businesses within walking distances. Freezer has variety of cakes ready for fast pickup. My favorite chain fast food place in this area. read more

Typical DQ..... Sometimes you get what you order and sometimes you don't. I never go in, I prefer the drive through. Kids are the ones usually working here, especially during the summer. Everyone nice when I go here. read more

Believe it or not I am pretty new to the whole Dairy Queen concept. I am from back east but my lady loves Dairy Queen and grew up on it. It's nice to see the youth of today being friendly and respectful. They seem to have a lot of pride in their work and they really do take care of me with any questions and special requests. We have been there two or three times now and seem to have a pretty good experience each time we go. read more