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    Dairy Queen Grill & Chill

    1.2 (12 reviews)
    Closed 10:00 am - 10:00 pm
    Updated 3 months ago

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    2 months ago

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    3 months ago

    I asked to do a separate order and they said fuck you quite literally so I was not able to grt food

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    3 years ago

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    2 years ago

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    2 years ago

    the managers are very rude and there was hair in both my ice creams and didn't give us lids and it melted everywhere

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    4 years ago

    Older lady working the window was super rude and unprofessional. Won't be going back simply because of her.

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    8 years ago

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    10 years ago

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    Culver's

    Culver's

    3.8(24 reviews)
    0.1 mi
    $

    Everything is always good here, people are nice. Mostly just want to offset the bs reviews like the…read morefirst one. The rating shouldn't be this low for this place.

    We've been eating at Culver's in Dixon every Friday night for 3-years and usually, the food is…read morefantastic. However, 3 out of 5 times, our order is messed-up; which requires a trip back across town to remedy the situation. It seems when we have the time to check our order before leaving, that the order is correct, but every time we don't, the order is messed-up. We understand that mistakes happen, but having them happen so often is very frustrating. Last night, after having to hold the clerk's hand through the ordering process, (he seemed untrained, or *if* trained; hadn't retained the information. The process was slow, riddled with errors, and just excruciating ), a burger was missing from our order upon our return home, and we were also given the wrong size of side. We were in a hurry last night, and of course, didn't check our order before leaving the restaurant. So, back across town we drove to have the order fixed. After so many mistakes in the past, my fiancé was fed-up and her energy wasn't the best upon our return to Culver's. There was no swearing or screaming by my fiancé, just frustration and a terse tone from having to return to the restaurant so often to fix their mistakes. The manager decided to match that energy and the exchange I witnessed between she and my fiancé was pretty unbelievable. The sticking-point was the wrong size of side. We had ordered a large several times through the ordering-process, but received a medium. Upon checking our receipt, we'd only *paid* for the medium, but my fiancé felt the upgrade to the large should have been comped, considering the wasted time, gas, and these mistakes happening way too often. The manager felt differently and insisted upon charging for the upgrade, which would have been ok, if her energy about the situation had been better. She seemed more offended that my fiancé expressed that the clerk initially taking the order was untrained than she was making a mistake on a $50 burger order. She was snarky, argumentative, and after seeing her deal with my fiancé like this, I just stepped-in and requested a full refund; which was given without hesitation and with as flippant of an attitude as I've ever seen from someone in management dealing with this type of situation. I was wowed by the entire exchange. So, now, instead of the buck or whatever that Culver's may have lost on the upgrade, they've lost $50 in business every Friday, because the manager couldn't check her ego. That's EXACTLY what the issue was. She was rubbed wrong by my fiancés energy, and did nothing to de-escalate the situation. In fact, she seemed to be happy about making things even worse. In our careers, one mistake can get us fired. We understand that everyone is on edge now, and are as tolerant and understanding as possible with people, but these mistakes happening so often and having the manager so apathetic was remarkable. This girl shouldn't be managing anything, and we've made our final Friday night run to Culver's. I'm sure another local restaurant will appreciate the business and even get our order correct.

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    Taco Bell

    Taco Bell

    2.2(24 reviews)
    0.1 mi
    $

    This was hands down one of the worst fast-food experiences I've ever had. I went to Taco Bell…read moreexpecting a quick, simple meal, but it turned into a huge headache. First off, the staff seemed completely disorganized -- the person at the counter barely acknowledged me, and when I finally placed my order, it took forever to come out even though the place wasn't that busy. When I did get my food, it was a mess. The tacos were falling apart, half the items were missing from my bag, and what I did get was cold and looked like it had been thrown together with zero care. To make things worse, the beans and meat tasted off, and the burrito I ordered was literally half-empty -- just a little smear of filling and nothing else. I tried to politely ask about the missing items, but the employee acted like I was inconveniencing them and gave me major attitude. No apology, no attempt to make it right. On top of all that, the dining area was dirty -- tables hadn't been wiped down, trash was overflowing, and the drink station was sticky and gross. I don't usually write reviews, but this experience was so bad I had to. If this location doesn't get better management and staff who actually care, I don't see how they'll keep customers coming back. Definitely won't be returning anytime soon

    I ordered on the app and when I went to go pick up, the staff stated they did not have my order…read more After showing them the order and the correct location, she said that my order was on the bottom of the screen and could not see it. I ordered 25 min before pick up. I pulled around to wait for my food to be made. There is a car in front of me waiting also. We are the only 2 customers here.I have now been waiting 15 minutes and still do not have my food.

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    Dairy Queen Grill & Chill - icecream - Updated June 2026

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