This was hands down one of the worst fast-food experiences I've ever had. I went to Taco Bell…read moreexpecting a quick, simple meal, but it turned into a huge headache. First off, the staff seemed completely disorganized -- the person at the counter barely acknowledged me, and when I finally placed my order, it took forever to come out even though the place wasn't that busy. When I did get my food, it was a mess. The tacos were falling apart, half the items were missing from my bag, and what I did get was cold and looked like it had been thrown together with zero care. To make things worse, the beans and meat tasted off, and the burrito I ordered was literally half-empty -- just a little smear of filling and nothing else. I tried to politely ask about the missing items, but the employee acted like I was inconveniencing them and gave me major attitude. No apology, no attempt to make it right. On top of all that, the dining area was dirty -- tables hadn't been wiped down, trash was overflowing, and the drink station was sticky and gross. I don't usually write reviews, but this experience was so bad I had to. If this location doesn't get better management and staff who actually care, I don't see how they'll keep customers coming back. Definitely won't be returning anytime soon

I ordered on the app and when I went to go pick up, the staff stated they did not have my order…read more After showing them the order and the correct location, she said that my order was on the bottom of the screen and could not see it. I ordered 25 min before pick up. I pulled around to wait for my food to be made. There is a car in front of me waiting also. We are the only 2 customers here.I have now been waiting 15 minutes and still do not have my food.

Everything is always good here, people are nice. Mostly just want to offset the bs reviews like the…read morefirst one. The rating shouldn't be this low for this place.

We've been eating at Culver's in Dixon every Friday night for 3-years and usually, the food is…read morefantastic. However, 3 out of 5 times, our order is messed-up; which requires a trip back across town to remedy the situation. It seems when we have the time to check our order before leaving, that the order is correct, but every time we don't, the order is messed-up. We understand that mistakes happen, but having them happen so often is very frustrating. Last night, after having to hold the clerk's hand through the ordering process, (he seemed untrained, or *if* trained; hadn't retained the information. The process was slow, riddled with errors, and just excruciating ), a burger was missing from our order upon our return home, and we were also given the wrong size of side. We were in a hurry last night, and of course, didn't check our order before leaving the restaurant. So, back across town we drove to have the order fixed. After so many mistakes in the past, my fiancé was fed-up and her energy wasn't the best upon our return to Culver's. There was no swearing or screaming by my fiancé, just frustration and a terse tone from having to return to the restaurant so often to fix their mistakes. The manager decided to match that energy and the exchange I witnessed between she and my fiancé was pretty unbelievable. The sticking-point was the wrong size of side. We had ordered a large several times through the ordering-process, but received a medium. Upon checking our receipt, we'd only *paid* for the medium, but my fiancé felt the upgrade to the large should have been comped, considering the wasted time, gas, and these mistakes happening way too often. The manager felt differently and insisted upon charging for the upgrade, which would have been ok, if her energy about the situation had been better. She seemed more offended that my fiancé expressed that the clerk initially taking the order was untrained than she was making a mistake on a $50 burger order. She was snarky, argumentative, and after seeing her deal with my fiancé like this, I just stepped-in and requested a full refund; which was given without hesitation and with as flippant of an attitude as I've ever seen from someone in management dealing with this type of situation. I was wowed by the entire exchange. So, now, instead of the buck or whatever that Culver's may have lost on the upgrade, they've lost $50 in business every Friday, because the manager couldn't check her ego. That's EXACTLY what the issue was. She was rubbed wrong by my fiancés energy, and did nothing to de-escalate the situation. In fact, she seemed to be happy about making things even worse. In our careers, one mistake can get us fired. We understand that everyone is on edge now, and are as tolerant and understanding as possible with people, but these mistakes happening so often and having the manager so apathetic was remarkable. This girl shouldn't be managing anything, and we've made our final Friday night run to Culver's. I'm sure another local restaurant will appreciate the business and even get our order correct.

I asked for a double cheeseburger with only ketchup. It came with everything. Ok I can let that…read moreslide. Fries were good. Ketchup in tiny packets only. So sad. Filthy coke machine. Napkins in upside down. They run these places with too few people. It's not their fault. It's the management. With one more person cleaning up and filling the ketchup dispenser this could get 5 stars. And the customers would pour in.

If there was any way to get ZERO stars this would be the place to get it. Slow, dirty, unfriendly…read moreand unapologetic. This used to be a decent Wendy's but it looks like they're going to end up the same as Sterling Wendy's. The employees could use some serious training and the people in charge could probably benefit from some also!

Typical McDonald's restaurant. Really depends on the staff and how much they care. Been going here…read morefor years... sometimes it great, while other times service and food are not up to par. The biggest problem I've had is getting coffees. When I get a vanilla iced coffee, only about 33 percent of the time it taste good. It's really one of three ways... it's really good, just pure sugar or no flavoring at all. It's like gambling every time I order one.

absolutely terrible place I talked to the manager about a order I had they had said they would mail…read morea food card to me sense I live so far and still haven't gotten it they said 1-2 buisness days waiting for a week now and nothing will never go again at all the food we had was very disappointing and the fries were cold missing som of the food never going here again

Not much to say other than it's the typical fare for Jersey Mike's. The staff is nice and friendly…read moreand they get your order done reasonably quick. I haven't done the on line ordering yet, but I may just to see how that goes. This location doesn't seem very crowded most of the time so that's a plus as well.

Got the original Italian sub. Very tasty and built to perfection. Very swift and friendly service…read more This is a typical Jersey Mikes, no complaints.

We ordered 6 chocolate dilly bars to go and strawberry angle food blizzard. The blizzard was good…read more However, our dilly bars ended up being mint and we just said oh well and started eating them. Well they were freezer burnt. I should have called or taken them back but we had had a long day and I just couldn't. For the money they should be fresh and make sure u get the right ones! No, thanks for me .....I will go somewhere else

I asked to do a separate order and they said fuck you quite literally so I was not able to grt foodread more

I dropped in for lunch - part of my effort to try out every restaurant in Dixon. Two places down…read morethe street were closed as well, which resulted in Hardees getting the nod. First impressions when you walk in are average - kind of tired to a degree, with the staff running in and out to provide food to people waiting in the drive up and in the restaurant itself. This is a bit confusing, but it worked. They have order number markers for the table, but don't use them, which isn't very efficient since you have to remember who ordered what. Maybe consider that. I ordered their Famous Star cheeseburger with regular fries vs. curley fries, and a small drink. It took around 4 minutes from the order until the food arrived at my table. The drink machines were clean, and the ketchup pump worked. I had to ask for salt - the fries needed some. The burger was Hardee's classic, flame broiled, and tasted good. The toppings were fresh which was appreciated. The fries were just okay. Lots of old Hardee's pictures on the walls, including when burgers cost $0.15 (that was a while ago) and old restaurants and versions made for something to look at, ambiance wise. Service was polite but seemed harried. Not a bad meal.

NO DRIVE THROUGH and they do not care, hope you have lots of time to wait…read more Speaker has been broken for weeks. Pathetic rain-soaked paper taped to the speaker, looks like it was written in pen by a five year old to "order at the window." It took forever. Aren't you just better off to go inside? Food definitely wasn't worth the wait. Won't be back.

Summary: Clean, new restaurant…read more Good service. Good food served hot and fresh. I dropped in for lunch on my way home, and Arbys got the nod. The shop is very clean, which I appreciate. The bathrooms were spotless and smelled pleasant. Someone cares. I decided to go with Arby's Wagyu Burger (which per the sign on the window was 51% Wagyu and 49% ground beef). It was served hot, made fresh, and tasted great. The crinkle cut fries were good, but I still miss my potato cakes (Arbys Corporate - Do you get this yet?) I also had a drink, and the drink machine worked just fine. Pretty hard to complain, and others at the restaurant were ringing the "good food" bell (to the right of the door on the north side) to agree. In, out and done fast too.

Delicious! Very satisfying Friendly and fun group of people & food always on point!read more