Everything is just as usual--a dirty hall and a long wait. That's why it gets only three stars.

the gods have ascended me from this ice cream but here is a list of things they need to bring back. 1:reeses cookiedough. seriously this was too good. 2:mixing bowl mashup. why is this seasonal 3:the superman cake better cookiedough dairy queen. bring it back! 4: the god. the the legend. oreo dirt pie. seriously put it back on the menu permanently it stays there it does not move. the only time i got to taste this gem was in 2021 dairy queen. thats 4 years without this. bring it back! read more

I came in to get two chocolate-dipped cones, and the girl behind the counter handed them to me with her bare hands, no napkin or paper wrap--just skin-on-cone contact. That's beyond gross. I don't know what kind of hygiene standards they follow, but that's unacceptable, especially in a food service setting. When I politely asked her to remake the cones and wrap them properly, she threw an attitude, rolled her eyes, and chucked the cones into the sink like I was the problem. Completely unprofessional and disrespectful. I won't be returning to this location. If you care about cleanliness and basic courtesy, you might want to skip this place too. read more

This is a very good Dairy Queen, it has the best blizzards you can get, but the food is okay but I recommend this place for dessert.

Have to say I was surprised. Food was fresh, hot, and better tasting than McDonald's or Jack in the box for sure. Would return! read more

Had a "drop off" in the neighborhood & it's been sooo long since I spoiled myself. There is nothing like the indulgence in a Caramel Pecan Turtle Blizzard... YUMMY! read more

Dairy Queen Grill & Chill - Ice Cream & Frozen Yogurt Near Me - Ferndale, Washington

With a sad heart...unfortunately, I will NOT return to this franchise in Ferndale. The last (3X), I ordered a bucket of fries, they were soggy/greasy & limp - not hot /crispy & straight as any other fries ANYWHERE, I have been in 20 yrs. The oil is NOT hot enough, or dropping to many orders to fast, or sitting to long. I have been purchasing fries for over 50 years. I have spoken to management, and employees' and always told the same answer - yet the fries are still the same. Hopefully this reaches the owner(s), and this issue will be thoroughly investigated. read more

Horrible manager who is rude and does not correct mistakes! Spend then extra two dollars in gas and go to Cordota they are way better!

Normally this place is super friendly, fast and fresh. Today not so friendly actually a bit rude, if I am talking too fast ask me to speak slower don't get rude. Some of the food was fresh some not as much, still fast. read more

Dairy Queen Grill & Chill - A meal with onion rings and 4 of the 2 for $4 - Ice Cream & Frozen Yogurt Near Me - Ferndale, Washington

I love all fast food restaurants. Food was freshly cooked at this DQ. All fast food restaurants have reasonable price. read more

Stopped off here on our way back to Seattle. The people are so friendly and accommodating. Good choice of burgers, chicken and fish strips, and of course ice cream. Lots of parking available and right off Hwy 5. read more

Worst customer service by a guy named Brenden. Super rude and looked stoned or something. not only that we asked for fudge in 2 of our blizzards and neither got them. this happens everytime i go. read more

Just got an order from Dairy Queen, Ferndale Wa including two chicken strip kids meals. Neither one came with their side item, one of the drinks was incorrect and we were given two dilly bars when we asked for a dilly bar and an ice scream sandwich. Come on guys, that is a whole lot of mistakes in one small order. read more

Pleasant staff and a clean dining area. If you crave cold treats on a warm day or a chicken strip basket, they will have you covered. Try one of their slushes, I am now a fan! Oh yeah, and from 2-5 pm every day, all fountain drinks + slushes are half off! read more

Dairy Queen Grill & Chill - Logo! - Ice Cream & Frozen Yogurt Near Me - Ferndale, Washington

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This occurred 5/4/2022 at about 7:10pm We ordered two cheeseburgers with ketchup and mayo but received burgers with only mustard and pickles. We came back within 5 min of receiving our order and we're treated in a very rude manner. Miscommunications happen, that's fine and understandable. The person taking orders at the drive thru was polite and said they had misheard the order thinking we asked for no ketchup and mayo. They went to get the manager. This is when things went downhill. His behavior was unacceptable and his manner was rude and combative throughout. After politely repeating the situation to him - seriously, all we said was "I think there was a miscommunication, we ordered 2 cheeseburgers with only ketchup and mayo but received 2 cheeseburgers with only mustard and pickles" and we were treated to a mini-lecture on the default cheeseburger toppings. Then he said in a reluctant manner that he would replace the burgers, but in the future we needed to phrase our orders a specific way to get the correct meal. Personally, I think ordering 2 cheeseburgers with only ketchup and mayo is clear enough, but what do I know? None of the other DQs I've ever ordered from have found it confusing - this is our standard order and it has never been messed up before. So we drove to the window. The manager was there, didn't say hi, no greeting. Just a harsh "do you have the receipt?" I responded that we were neither given nor offered one, but that I had the burgers if he needed to see them. We have never once been asked to provide the faulty food to prove an order was messed up. Maybe this is because we so rarely ask for fixes, but I'm pretty sure it's standard practice to believe the customer unless they give you a reason not to - and "my order is wrong" usually doesn't count. He said he wanted to see them. He proceeded to check both in front of us. We hadn't taken a single bite out of either burger. I can't imagine how he would have responded if we didn't realize the mistake till after taking a bite! He threw each in the trash as he went (which is fair, but the way he did it felt aggressive). In a very polite tone I said something along the lines of "I'm not trying to scam you, I just want the right order" and he said nothing, just stalked over to where they shout orders and asked for our burgers to be made. Despite saying he'd give us the correct order at the menu radio, he had literally waited for proof that we had received the wrong burgers before making it right. We didn't even mention that the fries were so salty that they were nearly inedible. As I said, we really hate requesting fixes to our orders. We literally scraped off the salt to eat them instead. This is not a Dairy Queen we go to frequently. So we aren't regulars known for complaining or sending food back. They don't know us at all. There was absolutely no reason to treat us as though we were scamming them. If we were frequent complainers always asking for replacement food and keeping the originals or always trying to get replacements for burgers that we had already eaten, I would understand more. But this was literally the first time we've asked for an order correction on a order we get all the time. It was entirely unnecessary to treat us like crooks. We felt profoundly insulted and will never go back to this location again. read more

cashier wasn't that bright. asked for a large combo 8. she didn't understand what that meant. brought my food out and left the cup behind. terrible listening skills. read more

I recently went to work in Ferndale and was trying this DQ for the first time. I had a deluxe burger, it was literally refrigerator cold and the lettuce was soggy limp, meat was cold and bun was really cold, like they made it 2 hours ago and it was sitting in a refrigerator....very disappointed and afraid to try again if this is normal P.A.R. read more

I don't know who took over management here but as you walk into the restaurant it smells so bad in here. Like someone hasn't showered in over a year...that bad. The tables don't look that sanitary but the food tastes fine. Doesn't make the food that appetizing when BO is all you smell read more

Traveling to Canada, we stopped here fur lunch. Ordered inside as we were towing travel trailer. Our order was taken quickly and the store was busy. I stood and waited for our order. I watched as the store crew took orders and took them out to customers inside. Not so bad except many were to customers than came in after us. I saw my salad come up quickly. The burger that was ordered finally came up and it, along with my salad, that sat near the warming lights, were taken to the wrong table. After expressing my discontent, they finally made the Blizzards that were also ordered. After 20 minutes, returned to our truck to eat. The core of the head if lettuce was in my salad. One Blizzard was the wrong size. Won't return. The manager's weak attempt at an apology by stating, "sorry about that" didn't add to what was less than a great experience. read more

I used to absolutely LOOOOOOVE this DQ!!! They used to have the utmost best Blizzards, in my opinion the gold standard for all Blizzards. But something happened to them in the past year. The Blizzards are not as tasty, were sort of soupy and the ENTIRE restaurant smelled of a toilet!! I felt so sad as this was once a great place. Sadly, after that horrible smell and erosion of quality Blizzards, I think I will be avoiding this DQ in the future. read more

Bad day for this unit. First no TP in men's restroom. No ice available. Fountain drink has no carbonation, flat. Food nice and hot except for the hair. Staff completely frazeled. Clean facility. read more

Perfect for a quick bite. However took a little longer to get my food. I do not think I'd go back to this location just because it took so long to get a blizzard. read more

Great food,fast service but for one person that works there,(maybe manager) is down right rude! I would give 5 stars but I gave it 3 for that reason. read more

Haven't had Dairy Queen in a few years. Had the urge to have a Dilly Bar and a Blizzard. The service is excellent and the staff was friendly and go above and beyond to make your experience the best ever. read more

Come on, this place is our go to place for a tasty cheap burger, cone, or those wicked caramel coffee moolattes that are half price from 3pm to 5 pm. They are fast, always up beat, products are always consistent and what is not to like. Sorry McDonald's and Sonic you just don't cut it for me. read more

If you have any food allergies DO NOT EAT AT THIS Diary Queen. They are very sloppy and negligent in keeping Blizzard ingredients with nuts away from those without nuts. Or is it they are that lax in washing things between uses? Twice now I've had to throw away large blizzards because of nut contamination. Once is a mistake, twice is negligence. Not risking my health for a dairy treat. read more

Ferndale DQ team needs to get their stuff together! I got a chicken flame thrower, and not only did they overly drown it in flame sauce, they forgot to put the cheese and the jalapeño bacon on it! It was a huge disappointment. I also ordered onion rings to go with my flame thrower, and the onion rings were cold, over fried, and horribly chewy. Overall, I'm upset that I paid 12 dollars for crap. I will not be returning. read more