DQ is known for one thing mostly, ice cream. So how do you run out of vanilla at 8:15p when you are open (drive-thru) till 10p? The excuse is always, it's so difficult to hire quality staff at first time job wages, but even more questionable is to leave your business in the hands of children whose sole goal is to not be there. Excuses for a lousy operation rest with the owner. My party of nine couldn't stay because we couldn't be served, we couldn't sit because the lobby was being closed (chairs on top of tables) at 8p when doors don't close till 9p. This location projects a lack of desire to be in business. No apologies from the crew, just let the birthday party walk out the door and the reputation as well. read more

Did someone seriously go to DQ to consider it to be more than a DQ? I had a DQ hot dog that was a perfect DQ hot dog and the burger. You're right a very good DQ burger. And the DQ - always a star. That's right, it's not ice cream or soft serve- it's DQ. Store is clean- service as good as everyone (ok-except CF). Thanks for being you! read more

The food was delicious. Much better deal than most of your fast food, restaurants or substance. The dining room was impeccably cleaned for a fast food restaurant very pleasant to dine in The service was fast and pleasant servers were great read more

Dairy Queen Grill & Chill - Seven dollar meal deal cheeseburger fries, orange cream shake - Burgers Near Me - Mount Dora, Florida

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This place has gotten so expensive nearly 6 dollars for a small blizzard. We ordered a peppermint bark blizzard and it's not even peppermint it's Andy's candy mint never will we be back again and we were going here for a long time before this. Not worth it. !! read more

Misleading advertising about special price on Blizzards. Turns off you have to buy a $7 meal to get it. Okay, we just want a Blizzard so ordered 2 small. They were way overpriced . . I think it wouldn't have felt so much like a ripoff if at least the portions were fair, but the tiny cups were only 2/3 full. We'll get our ice cream elsewhere. read more

I just can't bother to give this place my money anymore. I understand being busy, but the disrespect is through the roof. 7 employees and we stood at the register for 10 minutes and no one would help us. Including the manager. Every single one of them looked us in our eyes and refused to even say a word. Yes, even the manager. Flies were buzzing everywhere by the front counter. Standing at the register, you can actually smell the bathrooms. We walked out. No one cared. So long, Dairy Queen - we'll stick with Jeremiah's. read more

No chocolate ice cream or regular Dilly Bars. The smell hit me when I walked in. Something definitely off. We wanted a swirl cone and they said no chocolate ice cream. My husband called to see what bulk treats they had in the summer like dilly bars etc.. They had none. There were still no regular dilly or regular bulk treats 6 months later. Looks like the business is running them as they are not running the business. Hugely disappointed as my best friend's father ran 6 DQ's when we were growing up. I have very fond memories. And no curly q on top of the ice creams we did get. I always thought that was a signature. read more

White mocha milkshake was very good. My husband said the men's bathroom is filthy and stinks.

Hasn't been good in years and owners don't seem to care...poor leadership...managers apparently not competent enough to update a current menu...go to Culvers or anywhere else, they're all better. read more

I have been to this Dairy Queen several times over the past few years. I have a soft spot for this chain for a couple of reasons: I love the vanilla soft serve, and my sister owns a couple of DQs back in my home state. I have never had any problems with this Dairy Queen. I haven't had meals here, just desserts, and though the service hasn't knocked my socks off, it has been fine. It would perhaps be unfair to compare it to the experience at my sister's DQs, since she worked her way up before buying her first store, and she learned how to build teams who enjoy working together and who love her like an older sister (and now like a mom since she is older). A lot of the negative reviews here seem to revolve around drive-through, which we make a point never to use. The idea of leaving all of the vehicles idling in line seems lazy and wasteful to me, but perhaps I would feel different if all those families brought their kids into the lobby! I often wonder if eating out would be more pleasant if people knew they were being reviewed based on how they act as customers! read more

Bad food and bad attitudes by the drones and indifference from the manager to resolve my issue. The fries were overcooked, the chicken was undercooked and the milkshake sat on the counter melting while the rest of my meal was cooked poorly. Foul smelling drone at the drive in window and the restaurant was dirty. STAY FAR AWAY read more

I placed a curbside order and parked in the designated curbside pick up area. I was in clear view of the drive through window and the employees at the window clearly saw me waiting. After about 10 minutes of waiting another car had pulled up and went inside to pick up an order and got their order before me. I double checked that I was at the right location and that I had selected curbside correctly, I did. I decided to go inside and tell the cashier that I had a curbside order. She gets it out of the freezer and hands it to me. No apology or acknowledgement that my order was for curbside. What should've taken less than 10 minutes took close to 20. read more

The food taste great and the wait times are very low. Service was really good also. The cashier was very kind. And the restaurant is super clean. Would definitely revisit! read more

I love taking my nieces to this Dairy Queen... It never disappoints when it comes to ice cream honestly. I never eat their food it just doesn't look appealing to me are there different types of ice cream and blizzards and what not are definitely a hit! Ice cream family dates here are always a must! Also their employees are always very professional and very courteous! Anytime we walked inside the place has been really clean as well read more

After placing an order online through the website, I arrived to pick up my order to find all the staff sitting outside. When I walked upI was informed that they were closed due to having no power. I tried multiple times to call for a refund, and was informed I had to request the refund through the app. The corporate number I called stated they would notify the store manager about the refund, but it has been two weeks now still without a refund. read more

Counter-person was nice. Service was a bit slow. The Turtle Pecan cluster blizzard was delicious. The summer fruit blend was nothing like the picture (see pics of actual and signage) - had to hunt for the tiny cheesecake pieces. The fruit blend is of strawberries, raspberries, and blueberries; it had lots of raspberry seeds. read more

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Slow motion drive through. When I actually got my order I had to prompt the dude to take my payment

5 stars for the Blizzards. They're hard to screw up (never had one drop out of the cup when they turn it upside down). Easy in and out at this location. Teens could use some training on engaging with customers, smiling, and having just a little bit of sense of humor. I've never actually ordered food at a DQ, so no review there. read more

There was literally a swarm of mosquitoes inside. disgusting. See pictures. Also half employees were not wearing masks and the other half were not covering their noses. read more

Dairy Queen Grill & Chill - More mosquitoes everywhere - Burgers Near Me - Mount Dora, Florida

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Worst fast food service I've had In my life. Took us almost 30 mins just to get 3 ice creams, yes it was a little busy. But more than half of the employees were in the back messing around. Idk who the leads are because it didn't look like they had any. Non-employees we're behind the counter. Employees were on there phone behind the counter. Wouldn't recommend. All the tables were either dirty or broken. The floor was dirty. read more

It's bad enough that the owner hires teenagers that have no concept of customer service, but tonight I arrived 15 minutes before closing to find the crew practically done with closing up. I drove up to the window, and told the girl that their closing time is posted as 10pm. I couldn't believe it when she told me, "We ran out of ice cream." I asked her, "How can an ice cream store run out of ice cream?!" Whether she was lying to me, or the manager who is in charge of ordering supplies screwed up, the owner needs to know his employees are driving his business away!!! read more

This is the worst Dairy Queen in existence. Made the burger wrong, rang it up wrong. Paid 20 dollars so I could throw out my meal. Service sucked, overall just a depressing disgusting experience. Made fast food really just gross, disappointed I can't enjoy my dinner. No refund offered. Will never come back and hope to spread the word. Everything sucked, not to mention we had to pull to the side for 5 minutes, so we could find out our burgers were soggy and halfway cold. read more

I went to this Dairy Queen at 9:49 PM, It closes at 10:00 PM They would not take our order thru the drive thru. Worker's were just standing around talking. read more

I have been to this location twice now and will not be returning. Service is slow. Products are put together poorly. The employees are disrespectful particularly the female named Arty. She was extremely rude when asked to correct my order and sarcastically gave a refund instead of correcting the order. read more

food was deficient, employs seemed annoyed to be working but the ice cream made up for it all, my onion rings where burnt to a crisp

Slow service, and absolutely disgusted. Blizzards only from now on, that's if I can even stomach to look at this restaurant again read more

Dairy Queen Grill & Chill - Burgers Near Me - Mount Dora, Florida

Garbage. Paid 25 bucks for 5 blizzards and they basically just put a few Oreos on top inside of blending it. Got to the middle and bottom and it was plain ice cream. If I wanted vanilla ice cream, I would have saved some money and just got a cone. Subpar server...don't waste your money here. If I could give it zero stars, I would. read more

I will have to officially write off this Dairy Queen due to the fact that I waited 20 minutes in the drive thru to order four sundaes. There were only four cars ahead of me, the speaker was not loud enough to hear over engines running, and when I pulled up to the window it looked like chaos. Perhaps there was no supervisor or maybe a staff shortage...I don't know, but after 10+ years of going there the negatives outweigh the positive experiences. Sorry. read more

The girl running drive thru was rude never even thanked us. She literally gave us 1 napkin for a cone and 2 sundaes.

Restaurant was filthy, so dirty I walked out. Four people at register looking down and nobody in control. Lucky the drive thru was busy. One of the dirtiest I've been in read more

This is probably the dirtiest Dairy Queen that I've ever been to.....wash your windows and clean up your restaurant. YIKES!

Orange Julius it's been 20 years since I have enjoyed you! Welcome back. On a side note, it's very hot inside this restaurant which is not conducive to a good ice cream experience. It also wasn't very clean, but not a disaster. so-so read more

Disgusting dried out chicken, dried were ice cold, messed up our order 2 times, had to wait 15 minutes and the order was still wrong, manager Mishelle had a don't a crap attitude when I called. 2590 W Old US Hwy 441, Mt Dora, FL 32757. Absolutely HORRIBLE read more

Dairy Queen Grill & Chill - Dried rock hard chicken!! Absolutely DISGUSTING!! - Burgers Near Me - Mount Dora, Florida

Just left the DQ..tried to order through the drive thru. Waited over 10 minutes and still no service. Girl kept coming over speaker saying ...be right with you, but never took order. Parked auto and went inside. There were 3 workers in the front 2 at the counter and a girl at the take out window. I advised the young man that we had waited 10 minutes and could not get service. NO apology, nothing. Took my order and then had to wait more than 5 minutes for 2 ice cream cones. Family at the counter advised they had ordered inside and the front counter server wanted to know what they wanted there.... REALLY??????? VERY POOR service, I do not think I will be back. read more

The blizzards are great. We had one with peanut butter cookie dough and crunch. Shared with the wife just needed a fix.

I went in there for a hamburger and boy was it good I was pleasantly surprise would definitely go back for a burger again

Great icecream, but disturbing to see employee talk on complany land line for over 1/2 hour in the lobby while sitting at one of the larger tables. No respect for customers as she continued her conversation in Spanish as the lobby got fuller. Hope no one was trying to call the business as she never ended her conversation to take a call. Very unprofessional. read more

First off. How are you Dairy Queen and you don't carry chocolate ice cream? Staff is horrible, nobody wants to work work there. I ordered a blizzard chocolate with cookie dough. The people behind me ordered 3 blizzards and the people behind them ordered 2 blizzards. I get my blizzard with cookie dough after all of them. But hey stuff happens I get it. But the cashier didn't say anything about not having chocolate ice cream. So I get my blizzard expecting chocolate and it's vanilla. So I go up to the counter and the manager tells me they don't carry chocolate ice cream. Well I'm sorry to say. Twistee treat in Tavares will have all my business from now on. read more

Yesterday immediately after doing a double at the hospital I decided to go get my two sons and take them to Dairy Queen for the first time . What a mistake ! Granted it was busy so I totally get it from previously working in the restaurant industry for 12 years . We ordered and waited 20 minutes for the food . During the ordering process cashier asked us if we wanted the sundaes now or at a later time . I replied now and it's all to go . We received the food by a young blonde boy . He did not provide the sundaes I mentioned to him I was also waiting on the sundaes he said ok and walked away . We waited ten more minutes and I finally went to the counter after seeing everyone who came in 30 minutes after me receiving their shakes and sundaes . I waited another 20 minutes at the counter and I finally stated to one cashier if I was going to get the sundaes I ordered now over 30 minutes ago and now the to go food was cold and she just seemed annoyed and rushed . In this process the same blonde boy was staring at my 14 yr old hispanic child like he was going to rob the place which further annoyed me . I have experienced stares and racism since moving to Florida but it boiled me to see my son experience it . We left with our cold food and sundaes and the only reason I did not make a scene or get down right angry was because I did not feel the need to waste my energy on people or an establishment that clearly has bigger issues and I was downright tired from busting my butt at work to only spend my money at a facility that clearly doesn't deserve it ! I will never return . read more

Ok, don't let the one bad review scare you off. I have been here several times and have had no issues. I will gladly pay a few extra bucks for good ice cream than the stuff they try to pass off as ice cream at McD's. Burgers are good to. read more