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    Dairy Queen Grill & Chill

    3.3 (18 reviews)
    Open 10:00 am - 10:00 pm

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    Pontiac DQ
    Dan F.

    If you are familiar with the "Dairy Queen" franchise and like what they offer, you will not be disappointed by the Pontiac DQ. From the classic Dairy Queen cones, dilly bars, and blizzards, to the brazier burgers, chilli dogs, fries, and awesome tenderloins; this Dairy Queen delivers the very best that this franchise has to offer. The menu includes all of the standard DQ offerings and then some. The facility is modern, clean, and attractive; with ample parking and convenient drive through service, as well as a pleasant eat-in dining room. There's even an outdoor patio eating area for those perfect weather days. The Pontiac Dairy Queen has been owned and operated by the same local family for more than three decades. They pride themselves on fast, friendly service; and quality food at reasonable prices. DQ's are not fancy and they do not have gourmet cuisine, but if you go away from this place hungry, it's your own fault.

    Updated and modern

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    1 month ago

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    Dairy Queen

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    1 month ago

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    2 years ago

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    4 years ago

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    14 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    10 years ago

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    6 years ago

    Ordered a cookie dough blizzard. Received Ive with cheesecake bites, Oreos, and a bunch of random stuff. Not what i paid for.

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    11 years ago

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    7 years ago

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    12 years ago

    Don't miss the turtle sundae! Picked up at the drive thru! Mine was loaded with yummy toasted pecans!! Well worth the stop!

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    11 years ago

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    9 years ago

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    12 years ago

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    11 years ago

    One of the best Dairy Queens around. People actually come to Pontiac to go to Dairy Queen. Neat, clean restaurant with friendly staff.

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    14 years ago

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    Review Highlights - Dairy Queen Grill & Chill

    Ive never encountered someone in the times I've went that gave me ill manners.

    Mentioned in 2 reviews

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    Taco Bell

    Taco Bell

    2.4(19 reviews)
    1.3 mi
    $

    You'll always find me leaving 5 star reviews if I have an amazing customer experience at a fast…read morefood restaurant. You just don't expect very much, so when it's great you're like, " I've gotta give these people a shout out!" We went at 11:30 Saturday August 10th. We're on our way up to Chicago for market days and need to get something in our bellies before the party starts. The person at the counter who greeted us and took our order was so pleasant and obviously took pride in her work. Then! You look in the kitchen and find 3 other people diligent as well! Our supreme tacos and beef five layer burrito came out super fast. They were neatly wrapped and clean and most importantly delicious! Also clean bathrooms have my whole heart! This place is a win! Thanks Taco Beezy!

    What is wrong with people in today's world? I don't understand how these employees think that this…read morewas okay. My son picked up my order and happened to see the receipt to make sure the order was correct when he seen this message. When I seen it I was beside myself, we called manager (who didn't seem to be very interested), and contacted home office. I was actually scared to eat my food because I thought they might have done something to it. This restaurant needs to take some kind of action and accountability for their employees conduct. Customers should be able to enjoy their experience, especially with today's economy, and not have to worry about their food being mishandled or contaminated, let alone being body shamed by the employees. I can't post my review unless I mark at least one star, but my real review would be a -3 stars. Negative 3 stars for the negative 3 employees that thought they were stars working there .

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    Taco Bell
    Taco Bell
    Taco Bell

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    McDonald's

    McDonald's

    2.1(41 reviews)
    0.8 mi
    $

    We stopped here for a quick bite enroute to a State Park near Clinton, IL. It is about 1.5 miles…read morefrom the freeway but the plus is you end up getting a fresh sandwich because it's always busy. Landen was personable and provided excellent service from our order and prompt delivery to our table. He was very friendly and calm even though it was super busy. (Thanks Landen!) We ordered the spicy deluxe McCrispy chicken sandwiches which arrived hot. I didn't know but the sandwich consists of a whole chicken breast that's bigger than the bun! It's a well balanced sandwich and the heat is in the sauce but it's not too spicy. You can always request sauce on the side. The large facility has lots of parking, plenty of nice seating areas in the dining area and clean bathrooms are always a plus!

    Two separate experiences here but beware…read more After a doctor's appointment that I had to fast for at 3pm I got profiled by a very nosy manager who needed to see my ticket for the food I paid for, then ran towards me as I tried to take my food, and said 'oh! That *is* your food!' in surprise. (I guess If you don't want to be treated like a criminal don't come in the afternoon?) And the other day, we ordered and watched as a woman almost did the splits and fell on her way to the bathroom due to the overly slick floors, got our food and found that the fries were salt less, and the sauces for our nuggets were wrong. We returned to the store, went inside and waited for anyone to acknowledge us with our receipt and wrong sauce in hand. The manager proceeded to snarkily yell at us when we tried to grab the correct sauce for ourselves despite not acknowledging our existence at all prior. She then proceeded to say 'I'll get to it' in a tone best left to the Karens of reddit. Another employee stepped in to give us our sauces. Perhaps the manager should have been more focused on helping customers get the correct sauce that they incorrectly packed instead of asking another employee to run to the gas station to get her a drink. Do not recommend to anyone. Won't be back.

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    McDonald's
    McDonald's - Spotless dining areas

    Spotless dining areas

    McDonald's

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    KFC - Response from customer service

    KFC

    1.5(4 reviews)
    1.6 mi

    Dear lord. Their drive up speaker isent working. I wait 28 minutes in the line. They don't have…read moreenough workers. Get to the window they are out of chicken tenders so no spicy chicken sandwich. No menu at the window after the non function speaker on the drive up. So I waited 30 minutes and couldn't order anything that had chicken tenders in it. Get more people fix your stuff that doesn't work. It's not rocket science, nor it won't be a mystery why this place will eventually lose down despite just opening 6 months ago

    This is my complaint form 8/22 still got a bs response from customer service…read more Ordered food today at the Pontiac il location (not on your website anywhere) ordered 3 3pc dark meals with mashed and gravy and coleslaw and 2 kfc bowls and an extra side of mashed and gravy since they were out of Mac n cheese. what I received was 1 3piece dark mashed and corn and 2 nugget type meals with fry's and a drink and 2 kfc bowls with no chicken the biscuit was a solid rock. This took 45 minutes to make with 2 customers in the store. The chicken was definitely old almost like they reheated last nights chicken. Since we went at 1159. There's no way it can be that old where it's nasty. Went to get corrected staff was rude and refused refund. Decided didn't want more food from there since they were being nasty(you know them do something weird to our food). So left with food we won't eat. Tried to contact store after to possibly speak to manager no phone number listed on google or on the receipt so couldn't get a hold of anyone to try to fix. So next best thing go to customer service and all they can offer is a gift card through the mail and escalate my complaint to the store manager. I don't want a gift card also they would not provide me with a phone number to the store. Do they not have a phone in the store.

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    KFC - Response from customer service

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    Response from customer service

    Dairy Queen Grill & Chill - hotdogs - Updated August 2026

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