The burgers were good. The hotdogs are too, but when it takes a half an hour to get it, it's not worth it. I just waited 22 minutes in the drive through, just to get a shake. They act like little kids in there. read more

I went to DQ to get a choclate malt. 8:30 on a Wednesday. I was the only customer at the counter. It took over 7 minutes for anyone to realize I was even standing there. There were 3 employees behind the counter. There were 2 additional employees out standing beside the dumpster. It then took over 5 minutes for the malt to be made. Problem was it was a shake instead. more like just soft serve chockate ice cream. Not what I wanted. The pricing seemed to be incorrect on the display menu, (ok, was incorrect) although actually in my favor, except I didn't get what I ordered. I was not told thank you, or anything else on the poster depicting good service behind the counter. I didn't ask for an order correction as I didnt want to waste another 15 minutes. Overall, a terrible experience.​​ read more

Hot dogs are great. Love the sandwiches and the ice cream is always amazing. Fast and friendly service every time. Love the old history pictures inside. read more

Well my husband and I stopped by tonight to get some ice cream. And it was an half hour to close and the workers kept very loudly saying that they just wanted to clean and go home and continually kept saying how since they had business they couldn't have a life. read more

Evidently, smoke breaks are more important than taking orders. They knew we were waiting. We left and went to the DQ in the next town.

Literally here for 15 mins waiting on 2 blizzards, the place smells like a mixture of soured rags and gym socks, if I thought I would be sitting here this long I would've left. 4 people working probably all under 18 and no supervision. And the blizzards are not served upside down but I am not saying anything cause I don't even want to come back for a free one read more

Dairy Queen Grill & Chill - Fast Food Near Me - Vienna, West Virginia

You have your choice of waiting 35 minutes in the drive thru behind 2 cars, or going in and waiting to watch them forget your order after every individual item they make. Employee told me he "didn't have to flip the blizzard", which is against everything they advertise. Tonight we went in and waited 27 minutes from when they started to finished our order of 5 mini blizzards. The first one was melted by the time the last one was made. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Vienna, West Virginia

I love ice cream. We go to this DQ if we don't want to drive out of our way, to the Marietta DQ. However, they skimp on the ice cream portions in the Blizzards, the restaurant itself isn't the cleanest behind the counter especially and I question the sanitary methods the employees use. I'm hoping with the new DQ opening things will improve. If not I'll gladly drive to Marietta to get my Blizzards. read more

I had to ask for my change 3 times, my friend ordered chicken strip basket and the chicken was old, dry and you could've killed someone with a blow to the head with it. The blizzard I ordered was more vanilla soft serve than a blizzard. The staff was rude and "this generation of young kids." Don't recommend, go to Marietta DQ, always wonderful! read more

Dairy Queen is supposed to be one of the most recognized ice cream parlors in the U.S., but I'm finding out that I wish it wasn't. First thing wrong with this one is that flies fliessss FLIEEESS. They are everywhere. Next is the wait time for one item. I wouldn't be surprised if it be half a hour before I got my receipt. The last thing is the parking in front it is a nightmare if your trying to parking a busy road is behind you. read more

I don't really have a lot of experience to review this... but I do go there for a blizzard here and there. Don't like that I'm not really supporting local but a national chain. Blizzards are fine. Lots and lots and lots of junk food! But I'd rather go over to southside and have Froggy, or before they went under Green Kiwi even closer. Whits at the mall would get my nod over this place too.. but hey, it's Dairy Queen right? Still waiting for when they forget to tip over my blizzard so I can get it for FREE!!! (hasn't happened yet :( read more

The new Dairy Queen looks nice from the outside however the person at drive through I think their name was Sam or Sammy was very rude and didn't give me the right drink! Will not be coming through the drive through again. read more

Waited over 15 minutes for 1 blizzard. They came back with a box of chicken strips and I said no, I ordered a royal strawberry cheese cake blizzard. Waited another 5 or more minutes on a blizzard that had obviously been sitting there melting the entire time. So when he handed it to my boyfriend it went everywhere. I said forget it I want my money back and I'll never go back. That is ridiculous waiting for one blizzard and they can't do it correctly. read more

Went there yesterday, 4/9 around 5:30. We only ordered ice cream. It took 45 minutes for us to be served. The staff made orders for others who arrived after us before they made ours. The restaurant was FILTHY! Trash on all of the tables. Food and trash all over the floor and counters behind the counter too. We were there for an hour, and there was an unclaimed blizzard sitting on the counter the entire time. Worst visit to a DQ I've ever had. Will not return. Someone should call the health department. When we finally got our order, it was wrong. read more

Our family was in town for a funeral and didn't get back to the hotel until late. We ordered some pizza and really wanted dessert. Someone yelled, "DAIRY QUEEN!" It was 9:34pm and we called DQ to see if they were open. They closed at 9:30pm. "NOOO!!!" yelled the pregnant lady in our family. The girl who answered the phone got her manager. The manager informed us that because they were closed, we couldn't all come and place individual orders... BUT... she said we could get a cake. They left the light on for us, we drove over, knocked on the door, and got our cake. The staff was all super friendly and we were BEYOND thrilled that they stayed open so we could get a dessert to share with the whole family. They even wrote a message on the cake for us and everything. Thank you for going above and beyond!!! read more

blizzards are nothing special. be sure to clear your schedule before going through the drive thru. waited for 25 minutes!!!!! customer service isnt anything special. mediocre blizzards, mediocre customer service, and a long wait. yeah... no thank you read more

Absolutely terrible. Worst Dairy Queen I've ever been to. The girl who took my order was very rude, rushed me through my order, she didn't even give me the opportunity to choose the drink and sides for the kids meal. My burger came with a soaked bun and lettuce so wilted it was like eating green slime. The meat tasted so "off" that I didn't want to risk eating the rest of it. Although the establishment seemed clean, there were tons of gnats flying around and they covered the walls. They even neglected to salt the sidewalks and I saw many people slip. If I could give 0 stars I would. This was my first experience at this location and it will be my last. read more

The workers are super friendly! I love everything they have there! It really doesn't take that long, everything is always fresh! Ice cream always takes awhile anyways, especially with the food there; but it's worth the wait. It's not their fault that they get backed up with a whole bunch of people, it all takes time! read more