Susanne was awesome. When she brought us our food she asked if we needed anything else, like…read morebutter and honey. She then proceeded to get us butter and a whole bunch of napkins. I would come back here just for her superb customer service. One sad note.... The ice cream machine was broken.

Let me start off that this place has the worse service ever. I ordered off the app. Got there 3…read moreminutes after it was supposed to be done and they hadn't done anything. Lady in drive through said to wait in front and it would be brought out. 20 minutes later still nothing. I go in and the food is sitting on counter getting cold. I ask why it wasn't brought out and the kid at register said not his problem. I asked to see manager and she ignored me. Very pathetic. I'm done with this place Not going to waste money here.

Love this place!! The Mexican good is not the typical Tex-Mex but more authentic with a New Mexican…read moretwist. I love the nachos and the tacos (especially the birria)! My husband loves the American food, like Chicken fried chicken. Their breakfast food is also delicious! The staff is always friendly and eager to help and our food is always ready quickly!

The food is great the queso is great! And great service and the decor is amazing…read more I know know what else to say but this place is the greatest Mexican food in the world

The fish was very greasy this time like they just reheated it, my roll was over cooked and then…read morelady at taking my order kept asking me what I wanted like she was not paying attention to what I ordered. I was not happy with the service or the food today. What happened to the great fish I was getting?

Ooooh, goodness ... chicken express! What ha'happened to y'all Sat evening? Our chicken tender…read moreorder was good except for the chicken tenders . They were dry - most likely under the lamp too long. ‍ We dipped them in gravy often and ate what we could but, no. Not ok. And, of course, it was a drive-thru order so it wasn't discovered until we sat down to eat. I will say that your veggies, gravy, and rolls were spot on! They were all super warm and fresh - Hence, 3 Stars instead of 1. I can only speak for me and my household but I know we def would have preferred to wait an extra 2-3 min for freshly cooked poultry.

The service here was very good. From the hostess to our waitress. We were greater quickly and shown…read moreto our table. The waitress was real kind and helpful. I decided on the early bird plate that comes with two meats. I wanted to try the ribs and asked the waitress what she would recommend. She was very honest and I decided on the chicken breast. We got another plate with the chicken and the pulled pork. The ribs are real good, a nice rub and smoked just enough. As another reviewer stated the meat doesn't fall off the bone but comes off easily. Definitely good taste and not dry. The chicken is smoked well and moist. Not dry at all. The pulled pork was good but probably liked the chicken and ribs better. The beans are good, they have some chopped brisket in them and the regular bbq sauce that gives them a bit of a sweet taste. There are three types of bbq sauce, regular a slight sweet taste, spicy the heat builds on you and a Carolina sauce that has the mustard taste. I liked the early bird plate because it left me room for a fried pie. We got apple and peach. As much as I like apple I think the peach was better. Enjoyed the service and food. I would come back.

I go by there frequently, and got into the habit of stopping in. The last time I was there a few…read moremonths back, they were out of brisket and pork, the two things I stop in there for. Stopped in again recently and the server tells me "sorry, we are out of brisket and pork." Really?? Twice is plenty, I'll not go there again. You might want to call ahead and see what they're out of before you go.

Great hospitality service, food is awesome and there are many different options to choose from…read more Great lunch specials also.

Stopped in on a road trip and absolutely loved it. Quaint, comfort food, owner was super sweet. Two…read morebacon cheeseburgers and fries were a total of $9.50 and they were amazing. Don't let the building scare you. It was a lumber mill 100 years ago. It's worth going in and having her cook for you!! Cannot recommend enough!!

Love this restaurant food is awesome! Never have any trouble with food or waiter/waitress.read more

I have a coworker from Oklahoma that always told me to try this place fresh. The burger is supposed…read moreto be high quality cow meat with some benefits of A2, CNA, BR2, LMNO, HIV, something beneficial. I just want good tasting stuff. For me, no need to sell me on the concept of trying something new. Either it will taste good, or it will not. I found myself in Gainesville. I didn't even know Texas had a Gainesville. I thought that was a Florida thing, but here I am looking around this city (hearing the Bugs Bunny clip where he states he took a wrong turn in Albuquerque). I saw Braum's, and immediately made my lunch plans. The building has a word that interests me - market! I knew it would have hamburgers. I knew it would have ice cream. I didn't know what to expect when they had market on their building. I walk inside to smiling faces and am greeted. I guess me taking so many pictures gave me serious tourist vibes... I see many coolers/refrigerated units inside. I see bagged salad mixes, bread, milk, their name ice creams, deli meat, etc. This is a place you can shop if you enjoy small market setups. Their is an employee dedicated to getting the market shoppers out as quickly as possible. The food...I was surprised at how rich the shake was. I was surprised that the A2 cow meat produce was different tasting...it tasted like real beef. The Braum's sauce was tasty. The seasoning on the fries was tasty. Everything was tasty. I used the shake for the meal, and a chocolate vanilla yogurt twist for dessert. I needed an after dessert snack, so I ordered a 2 scoop, pistachio almond and pecan praline ice cream cone (don't judge me! Fat is what fat does!). It was delicious. Unlimited soda refills that are Coca-Cola products. Braum's get 1 star taken away because they do not have a frequent eater program or an app. Overall, I had an enjoyable experience. They really did earn the fourth star by having black walnut ice cream. That's a seasonal eating, and I was told they keep black walnut around often.

Best ice cream in North Texas. Try the strawberry Try the butter brickle. Very good serviceread more

Arrived 10 min before they stop cooking on a Sunday evening... greeted so pleasantly by the girls…read moreworking. No one seemed put out that we were coming in so late - so refreshing. Ordered a catfish basket and a full basket of hush puppies. It was huge! 5 big pcs of fish and a ton of fresh cut fries. Nice big bowl of tartar sauce, side of pickles, onions, and bread. Everything cooked perfectly. Drinks stayed full, waitress was attentive. Would eat here again and would probably try one of their other menu items. Overall pretty solid meal.

This great everytime been going since I was a child still going as adult always recommend the…read morebusiness